Alchemer Mobile

FEBRUARY 2, 2021

And if you’re new to A/B testing, Optimizely has a great guide written specifically for landing page optimization. Sprout Social has an in-depth guide to demographic data from the most popular social networks of 2020. Check out our resource library for free guides to an array of popular app marketing metrics.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

OCTOBER 31, 2022

Do you want to know why they are important for product managers ? Release notes are a technical document that announces the updates to the product. Various roles are responsible for producing release notes, like the product manager , head of product, or product owner. Product release notes best practices.

Feedback Software 86

Feedback Software User Testing Customer Feedback Customer Experience 86

Userpilot

NOVEMBER 18, 2021

After you’ve worked on and launched a new product feature, the next step is to get your users to actually use it, right? New feature announcements are a must if you want your users to know what updates or new releases exist within your product. Doing this has several benefits because it helps drive product and feature discovery.

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Feedback Software Product Research User Testing Customer Experience 82

Lenny Rachitsky

FEBRUARY 8, 2024

AI lacks built-in context, so guiding it with detailed prompts is crucial. For example, we might prompt the AI agent to take several hours to write a detailed blog post citing references and case studies, and to delineate any trade-offs the agent made.

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ChatGPT Reporting Tools Data Visualization Research Software 79

Userpilot

APRIL 28, 2023

Wondering how to build a knowledge base in-app for your SaaS product? A knowledge base is a central hub of resources that helps your customers solve problems and learn more about your product. TL; DR A knowledge base helps your customers access product guides and find answers to their various queries about your product.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Data Visualization 74

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

Research Software 91

Research Software Analytic Tools Feedback Software Data Visualization 91

Userpilot

SEPTEMBER 21, 2022

Your engineering and product teams team have worked vigorously on making product changes. Now it’s time to tell the world about the new shiny features and product enhancements, but you’re wondering how to handle it the right way. Read on as we explore best practices for communicating product changes to drive adoption and growth.

Feedback Software 87

Feedback Software User Testing Product Research Customer Experience 87

Userpilot

JANUARY 14, 2023

It also highlights successful customer education programs to guide your customer education strategy. Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. What is a customer education program?

Customer Experience 96

Customer Experience Feedback Software Education Customer Feedback 96

Intercom, Inc.

JANUARY 18, 2023

Don’t get us wrong – they’re really important when it comes to customer retention, and we’ve covered them extensively in blog articles, podcast episodes, and even in our recently refreshed guide, The Onboarding Starter Kit. “The You can use product analytics to discover new areas for research. And where should you start?

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User Testing Customer Feedback User Friction Strategy 118

The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. link] Have you ever found yourself sweating bullets staring down a product decision? What about your product intuition? But below are five mental models to help you make better decisions and hone your product sense. But what about in Product?

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Feedback Software Data Visualization Research Software User Testing 170

Userpilot

FEBRUARY 7, 2022

Imagine your product team is working day in and day out to launch new features and enhance the value of your product. New feature release announcements are how you communicate and announce what’s new in your product. To announce feature enhancements or smaller updates use tooltips. Sounds familiar?

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Product Research Webinar Customer Experience Software Review 95

UX Planet

JANUARY 18, 2024

Serendipitously, I’ve found the laziest, easiest AI product out there. A Step-by-Step guide to using InVideo First, you’re going to need an account with InVideo. It won’t cost a cent more, but your support keeps the power on and this blog thriving! It’s free, with premuim versions. And you can bump up Users for a team.

ChatGPT 86

ChatGPT Feedback Software Customer Experience Customer Feedback 86

The Product Coalition

JUNE 30, 2021

In this blog post, I will share the step-by-step guide to building an online marketplace. I hope that with guide the process of development of a marketplace will become clearer for you. I’d recommend that you take the cue from Etsy and concentrate on offering a particular product category aimed at a specific audience.

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Feedback Software Customer Experience Data Visualization User Testing 152

Userpilot

DECEMBER 22, 2023

That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Marketing copy aims to promote the product and motivate users to buy it, so it uses engaging and emotionally evocative language. Let’s get right to it! Make it an instruction manual, not a poem.

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Analytic Tools Feedback Software UX Data Visualization 99

Userpilot

AUGUST 31, 2021

That's where using a release notes template can help you consistently show your users how to get more value out of your product. Think about it — would you rather sign up for a product that has detailed documents for every release or one where you're always left wondering what's new or what bugs have been fixed?

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Feedback Software Analytic Tools User Testing Data Visualization 96

The Product Coalition

APRIL 24, 2023

A feedback repository is a central location where product teams can collect and organize customer feedback. By aggregating all of this feedback in one place, product teams can gain a holistic view of customer needs and pain points. Gathering customer feedback is crucial for creating successful products. That reduces risk.

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Feedback Software Analytic Tools User Testing Customer Feedback 102

The Product Coalition

DECEMBER 5, 2021

Photo by SpaceX on Unsplash We did our first release on Product Hunt and although everything went wrong, it ended up working out. A few weeks ago I launched Product Gears ( [link] ), which is a platform for collecting and managing feedback. What better place to find these two types of users than Product Hunt. what we learned?

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Feedback Software User Testing Customer Feedback Customer Experience 117

Userpilot

OCTOBER 1, 2022

In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let’s take a look at how you can design effective notifications that seamlessly blend into your product experience. Announce new feature launches and product updates within the app. What are notifications?

Customer Experience 96

Customer Experience User Testing User Experience Customer Feedback 96

The Product Manager Coach Blog

DECEMBER 11, 2023

Here’s our guide to help you put together a successful end-of-year retrospective. I’ve created a free PDF workbook to guide you through this process. If you struggle to identify what went well, check out my article “Three reasons why recording your wins will help you be a great product manager.”

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Userpilot

NOVEMBER 24, 2022

Step-by-step guides are the base of your documentation and a must-have if you want to enable product growth. Proper documentation can go a long way when outsourcing processes, hiring new employees, and onboarding customers to use your product as intended. Outline and write your guide. Adding as many details as possible.

Feedback Software 95

Feedback Software Research Software User Testing Customer Feedback 95

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. But great documentation doesn’t happen by accident.

Document 87

Document Analytic Tools Feedback Software User Testing 87

Userpilot

APRIL 12, 2022

What is a product video for marketing SaaS used for? And can these tools help increase communication and in-product engagement ? Video marketing is a straightforward way of providing guidance in using your product, therefore driving engagement and reducing churn. What is a product marketing video?

Analytic Tools 94

Analytic Tools Embedded Analytics Data Visualization Onboarding KPIs 94

Userpilot

MAY 25, 2022

improve product experience. Add interactive walkthrough guides in your help center, teaching users how to use specific features in a natural way. Offer personalized support in your resource center by showing only relevant content to specific users based on product user segmentation and behavioral segmentation. Let’s get started.

Analytic Tools 102

Analytic Tools Feedback Software Data Visualization Reporting Tools 102

Intercom, Inc.

MARCH 26, 2018

Your help center is the home of all knowledge about your product. It gives your customers the information they need to break down their learning barriers and hopefully become expert users of your product. Our product teams sometimes ship more than 100 changes per day. This makes it a critical retention tool.

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User Testing Customer Feedback Customer Experience Product Research 190

The Accidental Product Manager

NOVEMBER 6, 2023

The goal is to find a way to capture the adults who never stopped playing Image Credit: manuel | MC Game product managers are always looking for new markets that they can enter. Game product managers have only recently started to consider how they might go about convincing adult gamers to start playing more games.

Product Management 73

Product Management Product Manager Entertainment Management 73

Intercom, Inc.

JANUARY 30, 2019

Dogfooding our own bots is not just a way for us to gain product knowledge or test new functionality. Fully customizable, these chatbots are like friendly receptionists who make sure to guide you in the right direction after you walk in the door. Updates to the bot are simply a regular part of our day-to-day work.

User Testing 117

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Userpilot

MAY 17, 2022

Looking for product announcement examples to help inspire your next successful launch? This article covers all you'll need to know as a product marketer or product manager about crafting great product announcements: What are they? Next, highlight your competitive advantage and describe your product/new feature.

Research Software 95

Research Software Onboarding KPIs Product Research User Testing 95

Userpilot

MAY 24, 2022

To help you identify the self-service strategy that works best for your product, we’ll walk you through the advantages that chatbots and knowledge bases can offer. A knowledge base , also known as a help center or resource center, is a hub or useful resource meant to guide and help users in engaging with a product.

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Feedback Software Reporting Tools Customer Experience Data Visualization 92

Userpilot

JANUARY 3, 2022

In-app messaging are the essential tool for SaaS businesses to easily communicate in-product with the user and: Onboard customers. Drive feature and product adoption. Announce new features and updates. Use a no-code tool like Userpilot to build multiple types of messages inside your product without the need for a developer.

Feedback Software 91

Feedback Software Analytic Tools Messaging Product Research 91

Userpilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. Reduce churn rate : Account management helps uncover the root cause behind why users leave products. These goals may vary across client accounts.

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Feedback Software Analytic Tools Product Research User Friction 84

The Product Manager Coach Blog

NOVEMBER 5, 2023

Being a product manager requires a balance of assertiveness and diplomacy, particularly in stakeholder management. The art of saying “no” is a critical skill that, when done respectfully and decisively, can significantly contribute to the success of your product and your career. Sound familiar?

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Weak Development Team Product Management Product Manager Data Visualization 52

Userpilot

AUGUST 28, 2022

In SaaS, customer value is a user’s perception of what your product or service is worth. Segment users in the welcome flow to offer personalized onboarding and run webinars to educate users on new updates or features. In SaaS, customer value refers to what your product or service is worth to a user.

Feedback Software 104

Feedback Software Customer Feedback Customer Experience User Testing 104

Userpilot

OCTOBER 22, 2021

Even for the most experienced onboarding teams, creating a software user guide is not for the faint of heart. To some extent, this is a problem with the language you use to write your guide. A user guide is a form of documentation that makes it easier for customers to get value out of your product. Let me explain.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

NOVEMBER 22, 2022

How can your product marketing team ensure you create the right content to help customers get value? With a customer education strategy, you create content or create courses that show customers how to get the most value from your product. Use tooltips to increase product adoption by contextually showing users new features.

Education 91

Education User Testing Customer Feedback Customer Experience 91

Userpilot

MAY 3, 2022

You’re probably making some of the common product engagement mistakes that PMs make. This article goes over the most common mistakes when it comes to driving product engagement and provides ways to avoid them. Product engagement measures the breadth, depth, and frequency of usage of your app. What is product engagement?

Feedback Software 86

Feedback Software Analytic Tools Customer Feedback Data Visualization 86

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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ChatGPT Data Visualization Onboarding KPIs Research Software 92

The Accidental Product Manager

OCTOBER 16, 2023

Finding counterfeits is half the battle Image Credit: cce Just imagine if you were a product manager who was responsible for a very popular product. Perhaps this is a fashion product or a high tech product that everyone wants. As a product manager part of your job would be to put a stop to this kind of thievery.

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Artificial Inteligence Product Management Product Manager Management 73