Userpilot

MAY 2, 2024

It’s crucial for SaaS businesses because it drives revenue growth, increases customer lifetime value , reduces customer acquisition costs , and fosters positive word-of-mouth marketing. Personalized customer experiences tailor customer journeys to their specific needs and use cases to guide them more efficiently to value.

Onboarding KPIs 111

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 111

Userpilot

DECEMBER 10, 2023

TL;DR Product-led growth (PLG) uses product usage as the main driver of customer acquisition and account expansion. PLG is cost-efficient and promotes retention and long-term growth. SLG is better for communicating the product value at the enterprise level and building the business case. What is product-led growth?

Analytic Tools 105

Analytic Tools Feedback Software Customer Experience Data Visualization 105

Userpilot

JULY 13, 2023

Are you trying to find out how to measure growth of a company? Growth is the lifeblood of any company, and it is paramount for any SaaS company. Measuring a company’s growth helps you understand how much you progressed and where you stand. What is the company’s growth rate?

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 98

Userpilot

MAY 1, 2024

Positive Culture : The community should have a welcoming and inclusive atmosphere where all members feel valued and respected, enhancing communication with the target audience and encouraging brand loyalty. For instance, Slack’s approach to community engagement has played a pivotal role in its growth.

Feedback Software 102

Feedback Software Customer Feedback User Testing Customer Experience 102

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. Userpilot can help you implement effective customer acquisition strategies to drive sustainable growth. Create visually appealing and persuasive ad creatives that communicate your value proposition to potential customers. Personalize your campaigns.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

NOVEMBER 5, 2023

Wondering how to scale customer success in SaaS and drive product growth ? If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. An effective customer success team can, thus, drive revenue growth, reduce churn, and increase customer satisfaction.

Analytic Tools 104

Analytic Tools Feedback Software Customer Experience User Testing 104

Userpilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? In this article, we cover everything you need to know about growth analytics: How to perform a growth analysis using an easy five-step process. What are growth analytics?

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience User Testing 98

The Product Coalition

MARCH 4, 2024

Its user base grew exponentially, reaching over 2 billion users worldwide by 2020. This was a significant milestone for the messaging app, as it doubled its user base in just four years from 1 billion in 2016. The acquisition has allowed WhatsApp to leverage Meta’s resources and expertise while retaining its unique identity and values.

Analytic Tools 108

Analytic Tools Data Visualization Customer Experience User Testing 108

Userpilot

JULY 4, 2023

Build an MVP to let a small user base test out your product and provide feedback to perfect key features , messaging , and positioning. Implement a product-led growth strategy to allow early adopters a chance to test your product without making an investment. Components of product-led growth.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

OCTOBER 31, 2023

In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both. Whichever method you choose, onboarding can help reduce time to value, boost loyalty, and improve feature discovery. Providing your users with the shortest possible path to value. You can boost loyalty (i.e.

Feedback Software 105

Feedback Software Customer Experience User Testing Customer Feedback 105

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. Thus, you can drive continuous value for customers, which in turn, ensures customer success.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. Strategic account management increases customer lifetime value , drives up referrals and revenue, and reduces customer churn.

Feedback Software 103

Feedback Software Analytic Tools Product Research User Friction 103

Mixpanel

JULY 8, 2022

Startups in the program receive: $50,000 in credits toward the Mixpanel Growth Plan Credits worth 430 million monthly events Unlimited access to Cohorts, data modeling, and email support. Being able to easily capture and visualize growth metrics also supported May’s pitch to investors during Q2 2022, helping the app secure $3.3

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

Userpilot

FEBRUARY 25, 2024

More users are adopting micro-SaaS products for the specialized value and low cost that they offer. Companies are going beyond product marketing and investing in content marketing to deliver value to users. 60% of consumers say they’ve purchased from a particular brand solely based on its services. Here are some examples.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

OCTOBER 11, 2022

Excited customers who get real value from your product will easily tell others about you. This article discusses what an engagement loop is, why it matters to your growth, and how to use plug-and-play engagement software to create sticky loops. Facilitate overall product growth. moment, value exchange, trigger, and social proof.

Feedback Software 97

Feedback Software Analytic Tools User Testing Customer Experience 97

Userpilot

NOVEMBER 21, 2023

One such platform is Userpilot, a no-code product growth software for analyzing user behavior and creating personalized user experiences. To see how this integration works and how it adds value to your business, book a demo today ! You can track site analytics, generate detailed marketing reports, and, ultimately, drive revenue growth.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

JULY 30, 2023

While it’s important to acquire new customers for growth, retaining existing customers is imperative to ensure long-term success. Both acquisition and retention costs help drive business growth. Both metrics help drive business growth , making it crucial for you to understand how they differ. Customer retention cost formula.

Customer Experience 98

Customer Experience Customer Feedback User Testing Data Visualization 98

Userpilot

APRIL 30, 2022

Product-led vs sales-led growth? This is a decision you and your product team will have to make at some point in your go-to-market strategy to drive growth. Choosing the right growth strategy is important for all SaaS companies because it plays a role in how successful your company will be. What is product-led growth in SaaS?

Feedback Software 105

Feedback Software User Testing Customer Feedback Customer Experience 105

Userpilot

JULY 26, 2021

It’s because of something called product-led growth (or product growth for short.). It’s how companies like Slack, Notion, Calendly, and Loom have achieved such viral growth. Product growth specifically makes the product available for free. Users get to experience the value of the product before paying for it.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Blogs will give you insight into all aspects of product management in easy-to-digest bites. We recommend the blogs from Userpilot , ProductLed Growth , Product Manager HQ, and The Product Folks.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

JUNE 20, 2023

An exceptional user onboarding experience can make all the difference for your SaaS company's growth. Here are some bonus books that enable you to effective product management: Inspired by Marty Cagan emphasizes understanding users, collaboration, iterating, and refining based on feedback. But where do you begin? rating on Amazon.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Research Software Books 98

Lenny Rachitsky

FEBRUARY 13, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Pricing is the most under-leveraged growth lever. It can drive enormous sustained growth (quickly) and often takes very little product work, yet is rarely prioritized or even discussed within product teams. Strava had bumps.

Data Visualization 99

Data Visualization Product Research User Testing Research Software 99

Userpilot

MAY 21, 2024

TL;DR Customer churn is a vital metric for SaaS enterprises, reflecting product value and customer satisfaction that must be calculated with industry benchmarks to gauge performance against competitors. It involves examining both voluntary and involuntary churn , analyzing feedback, and balancing churn against growth rates for sustainability.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2023

TL;DR Product-led growth brings lower acquisition costs, shorter sales cycles, higher retention rates, and more satisfied customers. Simplifying the onboarding experience , personalizing the journey based on the JTBD, and optimizing in-app messaging can all boost your product-led growth rate. What is product-led growth?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Marketing 98

The Product Coalition

OCTOBER 8, 2023

Each member brings a unique perspective and knowledge base to the table. Curated content can include articles, blog posts, videos, and podcasts from experts, influencers, and community members. Features such as comments, ratings, and reviews enable users to share their insights and contribute to the platform’s growth.

Data Visualization 128

Data Visualization Reporting Tools Feedback Software Customer Feedback 128

Userpilot

OCTOBER 4, 2022

Sustainable growth is the biggest priority for any SaaS business that wants to succeed. Building compounding growth loops will help get you there. In this article, we’ll cover: What growth loops are and what makes them so effective. The different types of growth loops and their intended benefits.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Userpilot

APRIL 16, 2024

In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Userpilot is a powerful product growth platform with several in-built analytics reports that simplify user behavior tracking. Users derive more value from your product, which improves satisfaction and stickiness.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

JULY 2, 2023

Give you the theory but deal with reality and the real challenges that come with it in everything we do — our courses, the CPO Bootcamp , strategic consulting , and this blog. In theory, your customers see the value of your product just the way you do. It appears in your product itself. In practice, they often don’t.

User Testing 110

User Testing Customer Experience Product Strategy UX 110

Userpilot

AUGUST 10, 2023

In today’s competitive landscape, acquiring new customers is essential to any successful business’s or product’s growth. A good CAC is significantly lower than customer lifetime value (LTV) – around a 3:1 or 4:1 LTV: CAC ratio. Are you trying to find your business’s average customer acquisition cost?

Customer Experience 95

Customer Experience User Friction Customer Feedback Onboarding KPIs 95

Userpilot

DECEMBER 15, 2021

In this article, we’re going to cover the 3 key growth benefits that you can leverage by expanding and scaling your product integration roadmap. Beyond improving efficiency, integrations can unlock additional value in your product through account expansion and co-marketing campaigns. Driving account expansion with integrations.

Customer Experience 98

Customer Experience Data Visualization Customer Feedback Webinar 98

Userpilot

AUGUST 16, 2023

Metrics such as retention rate , churn rate , and customer lifetime value are important to track for user retention. Introduce new features to continuously provide value. Use loyal users and growth loop strategies to bring in new users. All stages of growth Continuously iterate on your product to make it more habit-forming.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

DECEMBER 31, 2022

Curious about how to turn RFM segmentation into a powerful marketing technique for understanding customer behavior and driving growth? RFM is a three-dimensional customer segmentation model that evaluates customers on three metrics — recency, frequency, and monetary value. You came to the right place!

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

MARCH 14, 2023

It improves customer experience, increases retention, and drives product growth. TLDR; With user segmentation, you divide users into groups based on their shared characteristics (i.e. Segment users based on product usage to see how users engage with the product and provide extra support to retain users.

Analytic Tools 98

Analytic Tools User Testing Customer Feedback Feedback Software 98

Userpilot

JANUARY 31, 2023

Have you ever used Customer Success Qualified Lead (CSQL) to drive product growth and increase your revenue? CSQLs differ from Marketing Qualified Leads (MQLs), and Product Qualified Leads (PQLs) in a few ways like CSQLs have higher lifetime value (LTV) and require less oversight than the other two do. If not, then you’re missing out!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Feedback 98

Userpilot

MAY 5, 2022

In this blog post, you’ll learn: What micromarketing is. How to use micromarketing to convert trial users to paying customers and drive growth. Unlike traditional marketing which focuses on reaching as many members of your (target) customer base, micromarketing focuses on reaching only a targeted group.

Research Software 98

Research Software User Testing Customer Experience Data Visualization 98

Lenny Rachitsky

APRIL 2, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Growth at Duolingo has continued to go exponential, and VP of Engineering Sean Colombo has been there through it all. In this post, Sean shares five of his biggest growth lessons over these five years at Duolingo.

Analytic Tools 114

Analytic Tools Customer Experience Weak Development Team Data Visualization 114

Userpilot

FEBRUARY 26, 2024

The sales qualify their leads based on their potential (Sales Qualified Leads) , and arrange meetings and product demos , which eventually lead to closed deals. Thanks to them, SaaS companies can better tailor their messaging and differentiate based on the preferences of various prospect segments at different funnel stages.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105