UX Planet

DECEMBER 6, 2024

Well, you hit two birds with one stone, significantly enhancing both the user experience and the overall effectiveness of the learningprocess. Here are some key advantages: Improved user engagement: A well-designed application captures users attention and keeps them engaged. Break the learning material down intoblocks.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

NOVEMBER 7, 2024

moments” : Pinpoint those specific instances where users experience the true value of your product. Step 3: Create a storyboard Here’s how to craft an effective storyboard: Outline the key steps : Break down your interactive demo into a logical sequence of actions and interactions. Get started with Userpilot !

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Product Innovation Educators

FEBRUARY 17, 2025

Along the way we’ll explore how the role varies across different organizations and discuss the critical skill of defining and managing the boundaries of that product management role. Our guest is Francesca Cortesi, CPO and consultant for some of Europe’s multi-billion dollar brands and fastest growing businesses.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Coalition

OCTOBER 16, 2023

The Enduring Obsession: Big Brands and NFTs — A Tale of Hope and Uncertainty NFTs: A Shaky Start for the Big Fish When it comes to the world of NFTs, even the biggest brands are not immune to the initial turbulence. Major brands, like GameStop, once hyped up their NFT marketplaces, hoping to ride the NFT craze to success.

Branding 147

Branding User Testing Customer Experience Data Visualization 147

Userpilot

JULY 16, 2024

In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth. This process grants you a competitive advantage and fosters brand loyalty. Hopstack’s differentiator is its exceptional user experience.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Arkenea

JUNE 28, 2025

No matter what your product or service offering is, the landing page of your SaaS website is most likely the customer’s first point of contact with your brand. Whatever you choose, it should help in customers engaging and connecting to your brand and eventually converting. Something we implemented successfully on our own website ).

Analytic Tools 81

Analytic Tools Research Software Data Visualization User Testing 81

Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Analyze the collected data and prioritize changes.

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Userpilot

MAY 27, 2025

So, for valuable insights, you need to track events that uncover user engagement, intent, and friction. Here’s a breakdown of such key in-app behaviors worth tracking, how to capture them, and what they tell you: What to track? How to track it? Together, the two connect user actions to problem areas in your mobile app.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Roman Pichler

SEPTEMBER 19, 2016

A process like Scrum is a great fit for your product when it is brand-new or young, and when you extend its life cycle, as shown in the picture below. But if your product exists to sell another product or service, then the number of active users might be the appropriate metric. Do you know how to develop, market, and sell the product?

User Testing 316

User Testing Product Research Customer Experience Customer Feedback 316

The Product Guy

FEBRUARY 26, 2025

In our latest Patreon-exclusive article , part of the Roadmap to Mastery Collection , we explore: Why trust is now a product featurenot just a brand value. A case study on how transparency and ethical decision-making restored customer confidence and reduced churn. The biggest threats to customer trust in 2025and how to avoid them.

Differentiation 150

Differentiation Roadmap Technical Review Article 150

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). In this article, we will mainly focus on how AI-driven UX has impacted and will continue to influence the modern business world. No one can denythat.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Userpilot

APRIL 17, 2025

A good survey should directly match the target users needs and circumstances. If respondents think a survey fits their circumstances, theyll feel their response contributes to a better user experience. Some include: Addressing users directly: This is the most basic form of personalization.

User Testing 99

User Testing Customer Feedback Customer Experience Feedback Software 99

Alchemer Mobile

APRIL 18, 2019

Meanwhile, websites have a much wider range of possibilities open to them in terms of how they are used and the kind of content they contain. The user-friendly, highly functional nature of apps is something that would be beneficial to have in a website, so that’s where PWAs come into the picture. How to make a Progressive Web App.

Feedback Software 48

Feedback Software User Testing Customer Experience Customer Feedback 48

Product Innovation Educators

JANUARY 15, 2024

Prior to SCAD, Paul spent 25 years in the corporate world leading world-class digital and user experience design teams, primarily in e-commerce, most notably with The Home Depot and Barclays. A 10-week partnership starts with a kickoff with the brand partner. At the end, we deliver all the IP to the brand partner to use. [14:03]

User Testing 284

User Testing Product Research Customer Experience Research Software 284

Alchemer Mobile

FEBRUARY 21, 2025

In this post we explore how to effectively incorporate open text analysis into your CX survey strategy to unlock those deeper customer insights. Product Teams For product teams, open text analysis helps shape a customer-focused product roadmap that not only addresses user concerns but also improves engagement and drives revenue.

Customer Feedback 113

Customer Feedback Feedback Software User Testing Data Visualization 113

Intercom, Inc.

APRIL 22, 2021

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. And Digg is an iconic brand, really amazing products in its time. Brian: Great.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Guy

OCTOBER 2, 2016

I joined a growing user experience agency called Motivate Design, without having any real knowledge about UX and its function within product strategy. I signed up to be a mentee for the third session of The Product Mentor to learn how to break into the space even more. And I caught what some might say was the product bug!

Product Research 367

Product Research User Testing Product Management Product Manager 367

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Alchemer Mobile

NOVEMBER 6, 2024

Organizations of all types, from Fortune 500 brands to government agencies and school districts have all been going through Digital Transformation for decades. In a digital-first landscape how do different teams stay customer-obsessed? Sentiment data offers valuable insights into how customers perceive your brand, app, or website.

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

Roman Pichler

OCTOBER 6, 2020

How will it differ from competing offerings? How will it benefit the company? For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? How might people use the product? What kind of user experience (UX) should the product give rise to? How can the product be built?

Product Research 296

Product Research Technical Review Feedback Software Research Software 296

UX Planet

APRIL 17, 2025

A harmonious blend of User Experience and Conversion Rate Optimization. Lets explore how integrating UX with CRO could be a game-changer for your business. Lets dive into the world of User Experience and Conversion Rate Optimization. Alright, folks, lets talk about what makes a great user experience.

UX 105

UX Customer Experience User Testing Customer Feedback 105

UX Planet

MARCH 4, 2025

Self-reported data is alwaysreliable Many organizations believe that the best way to learn about users is to ask them directly. Such companies rely on user surveys and feedback to evaluate user experience. What you think users do vs what users actualydo. Five elements of user experience by J.Garrett.

Data Visualization 72

Data Visualization UX User Testing Customer Experience 72

Userpilot

APRIL 8, 2025

Tip: Trigger short surveys at key moments, like post-onboarding or after a certain feature is used, to capture real-time, contextual feedback without disrupting the user experience. Monitor patterns like frequent exits, skipped steps, or high bounce rates to identify pain points and improve the user experience.

Customer Feedback 76

Customer Feedback User Testing Feedback Software Customer Experience 76

UX Planet

MAY 25, 2025

The secret often lies in the art of User Experience design. Imagine it as a journey your potential customers embark on, starting from the moment they become aware of your brand to the final step of making a purchase. At the awareness stage, the goal is to capture attention and introduce users to your brand.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. Website types and how to designthem 1. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem.

Reporting Tools 57

Reporting Tools Magazine Software Review Customer Experience 57

Roman Pichler

OCTOBER 2, 2018

Whenever you create a brand-new product or make bigger changes to an existing one, you will benefit from creating and validating a new product strategy. This is best done as part of a dedicated product discovery period that also investigates crucial user experience and architecture risks. Timeboxed Strategizing.

Product Strategy 259

Product Strategy Product Research Strategy Technical Review 259

Alchemer Mobile

NOVEMBER 1, 2024

They also present a valuable opportunity to collect user feedback on a range of topics, from brand sentiment to user experience, using mobile app surveys. To further optimize and improve the mobile user experience, tailor questions based on user behavior or app activity.

Feedback Software 182

Feedback Software Product Research User Testing Customer Experience 182

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. How to collect more in-app feedback. Apptentive. We all know and love Slack.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JUNE 30, 2025

In this article, we’ll show you how to use video content in your product management strategy to help users learn at their own pace. So you can build successful onboarding experiences that we know will increase user activation. Let’s say you’ve just rolled out a new user activation dashboard with advanced filters.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools Feedback Software Embedded Analytics 66

The Product Coalition

AUGUST 4, 2022

Video on Demand Apps The era of unmatched streaming quality gave birth to VOD applications that allow users to have a brand new lean-back experience watching the series, shows, and movies in top-notch quality whenever they want without wasting time on annoying ads.

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. In short, well go over: How to send targeted push notifications step-by-step using Userpilot. Audience targeting.

Analytic Tools 66

Analytic Tools Data Visualization Onboarding KPIs User Testing 66

Userpilot

OCTOBER 28, 2024

Finally, recreate the relevant path for new users. Learn how to use and read paths. When it comes to onboarding new users, the best way to incorporate this strategy is through personalization. This means using the welcome survey discussed above to learn what users expect from your brand. Not sure how to prioritize?

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. mParticle is the customer data platform for brands leading the CX revolution. How to collect more in-app feedback. Apptentive. Rightpoint. Kin + Carta.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

The Product Coalition

FEBRUARY 21, 2023

With each stage, it’s crucial to understand the customer’s reasoning and determine how to change or maintain the current state. However, the success of products like Miro and Figma indicates that users will pay for a premium version of your product once they form habits and trust your brand.

User Testing 157

User Testing Customer Experience Product Research Research Software 157

Userpilot

AUGUST 30, 2024

Most importantly, we’ll show you how to leverage them to create better product experiences. Analyzing customer insights enables SaaS companies to make informed decisions, identify real customer problems to solve, and create positive customer experiences throughout their journey. Book the demo to find out how!

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Userpilot

DECEMBER 18, 2024

Basically, anything that ruins the user experience. How to start your UX analysis. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service. The goal is to understand how users interact with a digital experience.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105