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Strategy Blocks: An operator’s guide to product strategy

Lenny Rachitsky

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 121
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Five Ways to Track Customer Sentiment

Alchemer Mobile

To get a sense of how customers feel about your brand, you must start by tracking customer sentiment. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Delivering customer love starts with listening to your customers.

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Product in Practice: Evaluating If a New API is Needed

Product Talk

Its a whole other challenge to identify brand-new products to offer. Chi started sitting in on quarterly business reviews with top vendors. These were review sessions Chis companys account management team was already having, and they gave her the chance to ask vendors about their order volume. The same is true for API products.

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The key customer experience metrics to gauge CX success 

Alchemer Mobile

From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations. Brands should value loyalty because it directly correlates to customer lifetime value and drives growth through word of mouth.

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How to Quickly Prioritize Your Product Backlog

The Product Guy

To prioritize our user stories, my team implemented a simple story ranking system adapted from Michael Lant, founder of projectyap.com. a wonderful product roadmapping software tool my team uses in conjunction with JIRA. s default scorecard system in an attempt to implement fibonacci sequence story sizing with my engineering team.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

mParticle is the customer data platform for brands leading the CX revolution. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile in-app feedback tools & solutions. Apptentive.

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How Alchemer solves the biggest challenges in digital feedback

Alchemer Mobile

Pain Point #4: Lack of customization Generic, one-size-fits-all feedback interfaces can damage brand consistency and reduce response rates. Your customers expect a seamless, branded experience across all touchpoints. With Alchemer, you can customize every touchpoint to match your brand identity.