Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. There are many fantastic examples to draw from across the SaaS marketplace. There are many fantastic examples to draw from across the SaaS marketplace.

Document 98

Document Analytic Tools Feedback Software User Testing 98

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. Having a product messaging framework is important because it sets the precedence for how the market and your potential customers will see your brand. What is product messaging in SaaS?

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level.

Agile 89

Agile Data Visualization Feedback Software Reporting Tools 89

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

UX Planet

DECEMBER 11, 2023

The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. You can use the code ALIENA to get 25% discount for this certificate!

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Userpilot

AUGUST 18, 2022

Collect customer feedback regularly across all touch points and turn those insights into real product improvements. Acquisition – When a user visits your website or app for the first time with a perceived value of your product and signs up for a trial or freemium version. The customer advocacy framework. Exploration.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

The Product Coalition

APRIL 22, 2021

so if that's the case, the information you’re hearing is likely fiction, or at best, inspired by real-world events. On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all all pointing to a simple fact. So we don’t do them.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

PMLesson's Ace the PM Interview

AUGUST 8, 2022

This includes product management , software engineering , product marketing , and other key Google hires. You may be asked to solve coding problems on-the-spot depending on the role. Technical applicants are usually asked to solve coding problems over the phone. Technical rounds include coding and system design.

Technical Review 52

Technical Review Software Review Feedback Software User Testing 52

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. For example, Cash App users may download the free app to receive a reimbursement from a friend or family member, but then decide they prefer the user experience and add direct deposit. But the mission includes a twist.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

PMLesson's Ace the PM Interview

AUGUST 25, 2020

Save time for review : I recommend not spending all of your allocated time in one sitting. Using a formal framework or template like a PRD (product requirements document) will help tremendously in this effort. If you’re good with mockup and prototype software, utilize that to your advantage in your PM take-home assignment.

Feedback Software 88

Feedback Software Analytic Tools Product Management Product Manager 88

The Product Coalition

NOVEMBER 7, 2019

His case study detailing his work with Avanza’s agile transformation has been downloaded and shared thousands of times. Agile Movers & Shakers: Viktor Cessan’s Questionnaire Please describe what you do in 280 characters : “I coach organizations and teams from a system, agile, and product perspective.” But again, in general.

Agile 60

Agile Research Software Feedback Software Systems Review 60

PMLesson's Ace the PM Interview

JULY 13, 2020

What’s the quickest way to collate user feedback? Whether you’re analyzing your own website or app, or you choose your current employer’s product, try: Collecting user feedback. Analyze the apps you use frequently, and try out some competitors. Data competence. Where is your audience dropping off? Technical expertise.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Mind the Product

APRIL 6, 2020

The Approach (the Frameworks). We started working with the product teams on how each tool – product strategy, OKRs, and roadmaps – should be used so that we could merge them together. They are a marvelous and simple tool to help teams to focus on key outcomes, prioritize work, and communicate results.

Product Strategy 113

Product Strategy Strategy Feedback Software Customer Experience 113

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. However, many firms fail at successful implementation due to common pitfalls. This strategy rejects traditional competitive business frameworks focused on outperforming rivals.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. We had built confidence interviewing customers , and were strong on framing the problem—separating the problem space from the solution space. Our goal is to create a bright spot to highlight what good looks like within that organization.

Product Research 134

Product Research User Testing Data Visualization Reporting Tools 134

Userpilot

DECEMBER 21, 2022

Have you ever wondered how to collect customer feedback efficiently and which voice of the customer best practices to follow? Four methods for gathering VoC feedback. A VoC program can boost customer retention by helping you predict expectations as you analyze customer behavior and feedback. 12 VoC best practices.

User Testing 98

User Testing Data Visualization Customer Feedback Customer Experience 98

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”. How the sausage is made.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”. How the sausage is made.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Userpilot

SEPTEMBER 21, 2023

This article breaks down different customer retention models and how they can help your SaaS growth efforts. TL;DR Retention models are strategic frameworks companies use to understand, predict, and improve their customer retention rate. Tools: You can do retention analysis using trend analysis, paths, funnels, or cohort tables.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience User Testing 105

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. However, many firms fail at successful implementation due to common pitfalls. This strategy rejects traditional competitive business frameworks focused on outperforming rivals.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”. How the sausage is made.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Product Innovation Educators

SEPTEMBER 5, 2022

Scrum is a frequently used approach for software projects and many other types of projects that would benefit from agility, including physical products. Fred has been developing software in Silicon Valley for more than 35 years. By understanding their needs, I was able to craft solutions that fit their needs.

Feedback Software 89

Feedback Software User Testing Customer Experience Customer Feedback 89

UX Studio: Product Management

AUGUST 17, 2018

Validating the value proposition of an app or website – do your potential customers understand it? Testing competitors’ solutions. Even without a test-ready prototype or a website in the initial phase of product development, you can get ahead by testing competitors’ solutions with the target group to gain insights on what to do better.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. And also stay closely connected with UX and technology trends. So there was an app for that.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Business of Software Conference

JUNE 29, 2020

what to build, what programs to roll out, how a process should work), our company’s solutions are only as good as we are. Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. But if we make all the output decisions (e.g.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

PMLesson's Ace the PM Interview

MAY 13, 2020

Bookmark: Product Hired's list of links that they've curated across the web that cover frameworks, interviews, experts, resources, etc. #2 Begin working through the content on Exponent's Prep Course to obtain basic frameworks to approach different case interviews. #3 2 Resume, Cover Letters, and Networking.

Technical Review 52

Technical Review Software Review Feedback Software Framework 52

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. Are the right mindsets promoted by the frameworks used and organisational structure?

Weak Development Team 150

Weak Development Team Reporting Tools Research Software Feedback Software 150