UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. This UX case study will walk through all the challenges and learnings this project presented. So why mention cultural differences in a UX case study? fit aims to make their audience healthier by listing all the information they need in one place.

Magazine 67

Magazine Feedback Software Research Software User Testing 67

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Play video tutorials directly in-app.

Feedback Software 79

Feedback Software Analytic Tools Research Software Data Visualization 79

The Product Coalition

JANUARY 28, 2021

They’re so common that the US Department of Commerce concluded that “software bugs, or errors, are so prevalent and so detrimental that they cost the US economy an estimated $59 billion annually or about 0.6% Most tech products are heavily software or technology-based. but product bugs must be planned for because they’re inevitable.

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Reporting Tools Software Review Technical Review Systems Review 183

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. How we validated our design ideas. The project.

Research Software 46

Research Software Feedback Software Information UX 46

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. If you want complete control over the look and feel, you’re doing to need a web developer on the case.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

The Product Coalition

SEPTEMBER 8, 2022

I thought we were in good shape, given that this was the next release of an existing software product. They claim to have a product lifecycle and even talk about a product lifecycle but don’t write it down or anchor product development, launch, and management in it. And if you don’t hold to the management processes, no one will care.

Software Review 106

Software Review Product Research Onboarding KPIs Government 106

UX Studio: Product Management

JULY 29, 2020

UX studio has conducted an expert review for the IT company IncQueryLabs to discover why their website did not perfo rm well. . IncQueryLabs builds software toolchains to boost industrial digitization efforts, by helping their clients to achieve higher quality, faster time to market, reduce development costs, and break vendor lock-in.

Software Review 62

Software Review UX User Testing Data Visualization 62

PMLesson's Ace the PM Interview

NOVEMBER 5, 2018

PMLesson Case Studies are a series where we identify live internet bugs and propose product redesigns. Or in this case, if I type “Ko,” it should show both North Korea and South Korea. Of course, this sort of tool requires setting up a pipeline for reviewing and handling this feedback.

Reporting Tools 40

Reporting Tools Feedback Software Travel Banking 40

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Product Management Books #1 – Continuous Discovery Habits [NEW! ].

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Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

JANUARY 12, 2022

They kept their model away from traditional sales-led growth through product innovation, customer experience and still managed to be best-in-class. This is made possible due to huge working capital and its integrated bundle of products e.g These are examples of some niche segments with unique use cases.

Research Software 158

Research Software Technical Review Strategy Product Research 158

Userpilot

AUGUST 7, 2019

Customer Success is the sexy new topic in the SaaS & Software industry. Just imagine that your business is losing two customers per month due to poor customer service. By collecting online reviews — Sometimes, customers have a tendency to leave online reviews without you even asking for them.

Feedback Software 49

Feedback Software Customer Experience User Testing Research Software 49

The Product Coalition

FEBRUARY 15, 2024

Effective risk management Generative AI aids in risk mitigation by facilitating early detection and resolution of issues. Operations and supply chain management Generative AI optimizes operations and supply chain management by providing predictive insights and ensuring quality control.

Generative AI 108

Generative AI Data Visualization Reporting Tools Research Software 108

Product Innovation Educators

SEPTEMBER 5, 2022

Insights for product managers from a Scrum Master. Scrum is a frequently used approach for software projects and many other types of projects that would benefit from agility, including physical products. Fred has been developing software in Silicon Valley for more than 35 years. It’s hard to pinpoint the actual moment.

Feedback Software 89

Feedback Software User Testing Customer Experience Customer Feedback 89

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? Customer lifecycle management (CLM) is the process of tracking and managing customer relationships through each phase. Invite customer reviews, encourage referrals, and create loyalty programs at the loyalty stage. What is customer lifecycle management?

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Customer Feedback 89

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 94

Analytic Tools Data Visualization Research Software Reporting Tools 94

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. Organisation Has the organisation and its management structure been set up to support effective delivery?

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Weak Development Team Reporting Tools Research Software Feedback Software 152

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. It shouldn’t be a prerequisite for product management jobs either. John doesn’t have that.

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Technical Review Product Management Product Manager Research Software 158

UX Planet

DECEMBER 11, 2023

Also, based on my own experience, most hiring managers are looking for qualities or soft skills that go beyond the online course certification. CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. You can use the code ALIENA to get 25% discount for this certificate!

Technical Review 77

Technical Review Certifications Software Review Feedback Software 77

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects.

Document 81

Document Analytic Tools Feedback Software User Testing 81

Userpilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. What is SaaS account management?

Feedback Software 79

Feedback Software Analytic Tools Product Research User Friction 79

Mixpanel

OCTOBER 19, 2023

How to build a data culture Don’t focus on tools or data for data’s sake Building a data culture doesn’t mean training everyone on your team to write SQL code or constructing advanced dashboards. Your goal could be as simple as landing more noteworthy customers for case studies in that segment.

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Data Visualization Customer Experience Analytic Tools Software Review 98

Userpilot

SEPTEMBER 18, 2021

Userpilot is the best-recommended activation tool on this list because it's a no-code easy to use tool that comes with all necessary features/elements needed to build a personalized customer journey to help activate customers. moment” could be via your landing page value proposition or case studies that motivate customers to sign up.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Data Visualization 89

eG Innovations

FEBRUARY 16, 2023

The reviews are in! We are thrilled that eG Enterprise has been recognized by SoftwareReviews, a division of Info-Tech Research Group, as a Champion in the 2023 Application Performance Management – Enterprise (APM) Tools Emotional Footprint Buyer’s Guide. Download the report here. now generally available.

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Reporting Tools Research Software Data Visualization Customer Experience 52

Userpilot

MARCH 23, 2023

NPS surveys often get higher responses due to their simplicity and are helpful when making product development decisions and providing customer support. Growth marketers : Growth marketers can use survey results to identify customers who can publicly rate their offering or participate in case studies. Here’s how to use it.

Product Research 82

Product Research User Testing Feedback Software Customer Feedback 82

Agile Velocity

MAY 3, 2024

Change Management: Implement effective change management practices to navigate the organizational transition to Agile Methodologies successfully. Based on the proven approach, our software application, Path to Agility Navigator , provides a simple and effective way to continuously improve and measure results from agility.

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Agile Data Visualization Feedback Software Reporting Tools 92

Userpilot

MARCH 21, 2024

Customer lifecycle management helps you sustain growth by building a loyal customer base over time. Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy. Why is customer lifecycle management important?

User Testing 93

User Testing Analytic Tools Research Software Feedback Software 93

Userpilot

OCTOBER 16, 2022

Create case studies with relatable problems that attract good-fit customers. With Userpilot, you can apply these strategies without having to code. For this, you can calculate software adoption rate, which is the percentage of signed-up customers that become active users. Create case studies about your customers.

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User Testing Feedback Software Research Software Analytic Tools 94

Userpilot

JUNE 3, 2022

The State of SaaS Onboarding is the yearly review of onboarding flows of more than 1000 SaaS companies, created by Userpilot and The State of SaaS meta report is a summary of other SaaS reports. Product marketing managers need tools that automate, customize, and track their campaigns. Project management tools: Monday.

Research Software 86

Research Software Analytic Tools Feedback Software Data Visualization 86

Userpilot

DECEMBER 13, 2022

To improve the customer experience for detractors: Always respond to negative feedback on 3rd party review platforms to clear the air and also close the loop. Ask them to leave positive reviews and drive word-of-mouth referrals. You can create customizable NPS surveys code-free with Userpilot: Create in-app NPS surveys with Userpilot.

User Testing 89

User Testing Customer Experience Customer Feedback Feedback Software 89

The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all Instead, we audition product managers (and Designers too for that matter) in the same way actors are auditioned for a movie. all pointing to a simple fact. the audition.

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Analytic Tools Research Software Feedback Software Product Management 128

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. Customer success manager fundamentals, by Udemy. Managing difficult customers, by ICMI.

User Testing 84

User Testing Customer Experience Customer Feedback Certifications 84

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Mixpanel

APRIL 18, 2024

We have a wide range of user types, from marketers to engineers to product managers and more. Before a line of code is written or a button is designed, we need to understand the personas that will be using this new feature and their true needs. , but the work isn’t done. B2B products often have to appeal to many different personas.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Bain Public

DECEMBER 19, 2022

About Blaise Transit Blaise is an AI-based software platform that allows transit operators to run on-demand bus services using their existing vehicles. They helped me and my team reduce a lot of our workload on the product management side, but obviously you still know your customers and industry best, so earmark some time to review things.

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Fractional CTO CTO Coach Transportation Customer Experience 52

Alchemer Mobile

FEBRUARY 2, 2021

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. IDENTIFY AND INTEGRATE ANY NECESSARY SOFTWARE FOR YOUR APP. Most importantly, don’t forget to include in-app feedback software in your tech stack.

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Feedback Software Analytic Tools Research Software Product Research 264

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. But a target customer for Audi may perceive higher value due to the connection to Porsche.

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Positioning Feedback Software Product Management Product Manager 52

Userpilot

NOVEMBER 28, 2022

This article shows the common reasons for churn, outlines ten ways to get your users back, and the right engagement software to use. Customer reengagement software to consider: Userpilot, Drip, Hubspot. Churn can sometimes be involuntary—where users leave your platform due to payment issues, system errors, etc.

Feedback Software 87

Feedback Software Analytic Tools User Friction Customer Feedback 87