Mind the Product

APRIL 11, 2018

Acquire and convert more users by perfecting the most direct path to realizing that benefit. Here we look at a case study of a flash sale platform in the UK called Wriggle ( [link] ) that shows us that simplifying value propositions is an ongoing process that’s key to growth. About Wriggle. Content Marketing. Do you like this?

User Testing 157

User Testing Customer Experience User Experience Naming 157

UX Planet

APRIL 17, 2025

A harmonious blend of User Experience and Conversion Rate Optimization. Well dive into real-world case studies from Blikket, showcasing significant upticks in conversion rates and revenue, underscoring how enhancing UX naturally strengthens CRO efforts. Alright, folks, lets talk about what makes a great user experience.

UX 105

UX Customer Experience User Testing Customer Feedback 105

The Product Guy

FEBRUARY 5, 2025

A real-world case study of how strategic influence drove a 20% increase in engagement and reduced technical debt. The case study of a team struggling with competing priorities and how strategic influence resolved their conflictleading to tangible success. How successful PMs use influence to navigate complex challenges.

Technical Review 150

Technical Review Customer Feedback Article Leadership 150

The Product Guy

FEBRUARY 26, 2025

Actionable strategies to integrate trust into your product strategy. A case study on how transparency and ethical decision-making restored customer confidence and reduced churn. As a Patron, youll gain access to: Weekly updates with strategies designed to help PMs thrive. Whats Inside the Full Article?

Differentiation 150

Differentiation Roadmap Technical Review Article 150

The Product Guy

MAY 21, 2025

Inside the article: Why removal is harder than building, but often more valuable A four-stage subtraction audit to guide product teams How to identify features that are dragging performance, usability, or focus A case study showing how one team removed a low-use feature and saw engagement rebound What Youll Learn: How to evaluate feature usefulness (..)

Leadership 150

Leadership Roadmap Technical Review Article 150

The Product Guy

MAY 16, 2025

Inside the article: Why prioritization remains difficult even with tools like RICE How to use RICE to align teams and make transparent trade-offs Common pitfalls and how to avoid them A real-world case study showing how one team used RICE to streamline planning, improve collaboration, and increase retention What Youll Learn: How to apply RICE as a (..)

Technical Review 150

Technical Review Leadership Roadmap Article 150

The Product Guy

FEBRUARY 24, 2025

PMs who master soft skills will be the ones who align teams, drive strategy, and build products that truly make an impact. A case study of how soft skills transformed a struggling team into a high-performing unit. Actionable strategies to strengthen influence, negotiation, and storytelling. Whats Inside the Full Article?

Technical Review 150

Technical Review Product Management Product Manager Management 150

Mind the Product

AUGUST 30, 2023

Digital learning app Duolingo has been on a hypergrowth journey since it was founded in 2011, and now over 20 million active users worldwide. We caught up with Edwin Bodge, Principal Product Manager at Duolingo, to learn more about its product strategy, how AI has helped, and where the product is heading next.

Customer Experience 202

Customer Experience User Experience Artificial Inteligence Product Strategy 202

The Product Guy

MARCH 5, 2025

A case study on how realigning priorities increased user engagement by 25%. A real-world case study proving why digging deeper leads to better product decisions. As a Patron, youll gain access to: Weekly updates with strategies designed to help PMs thrive. Whats Inside the Full Article?

Roadmap 150

Roadmap Customer Feedback Technical Review Article 150

The Product Guy

APRIL 16, 2025

In our newest Patreon-exclusive article , part of the Roadmap to Mastery series, we explore: What makes experimentation actually work in a team setting How to help people take smart risks and learn from what doesnt go right Case studies where iteration, not perfection, led to lasting improvements in engagement and retention Whats Inside the Full Article? (..)

Framework 150

Framework Roadmap Leadership Article 150

The Product Guy

MAY 7, 2025

In this Patreon-exclusive article , part of our Roadmap to Mastery series, we explore: Why these challenges are difficult even for seasoned PMs Practical frameworks to approach them with confidence A case study where structured planning improved both collaboration and customer satisfaction What Youll Learn: How to push back without damaging trust Techniques (..)

Customer Satisfaction 150

Customer Satisfaction Leadership Framework Roadmap 150

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. Both the U.S.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

The Product Guy

APRIL 3, 2025

In our newest Patreon-exclusive Roadmap to Mastery article , we explore: Why coalition-building is the PM leadership skill most often ignored How to lead without authority by building deep cross-functional relationships A case study where building a coalition led to on-time delivery and lasting collaboration For PMs ready to lead at the next level.

Leadership 150

Leadership Product Management Product Manager Roadmap 150

The Product Guy

FEBRUARY 21, 2025

A case study on how ecosystem strategy led to a 30% increase in user adoption. How to align partnerships, integrations, and customer experiences. The biggest pitfalls to avoid when designing an ecosystem strategy. As a Patron, youll gain access to: Weekly updates with strategies designed to help PMs thrive.

Systems Review 150

Systems Review Customer Experience Management Management 150

UX Planet

JULY 11, 2024

Disclaimer This case study is a conceptual project and is not affiliated with or endorsed by Google. However, for this case study, Instead of developing new applications, integrating financial management features into Google Pay can leverage its large user base for seamless user experiences.

Research Software 96

Research Software Data Visualization Feedback Software Onboarding KPIs 96

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. This was an assignment provided to me so I thought why not make a case study out of it. Urgency Cues: Features a countdown timer to create a sense of urgency, prompting quick action from the user.

Customer Experience 97

Customer Experience Travel UX Feedback Software 97

The Product Coalition

JANUARY 12, 2022

Outstanding UX: One of the strongest pillars of product-led growth is the user experience which is unlike traditional sales that usually promises more to a customer than actual product performance & experience. Let’s move the case. Mid Effort][High Impact] Whereas point 3 can be the long term strategy.

Research Software 196

Research Software Technical Review Strategy Product Research 196

UX Planet

MAY 25, 2025

I mean frictionless, user-obsessed, data-driven design choices that guide your customer from just browsing to Add to Cart without ahiccup. So, if you want more than just another pretty siteand youre ready for practical, actionable strategies that actually boost the one metric that matters (conversion)youre in exactly the right place.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Product Innovation Educators

SEPTEMBER 9, 2024

In this article, we’ll explore key ideas and strategies to help you become a better product innovator and manager. However, it’s important to understand how our work supports and aligns with higher-level strategies. Innovation is the economic engine for organizations and a key source of new value.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304

UX Planet

MARCH 15, 2025

I focused on understanding AI products, the strategies that drive them, and how AI can enhance user experience and business outcomes. This allowed me to gain insights not only about the technology but also about the market , business applications , and how to build user-friendly AI products.

Data Visualization 107

Data Visualization Customer Feedback Artificial Inteligence Technical Review 107

Userpilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows!

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). To do this, we will analyze effective strategies and refer to some key successful studies. Are you thinking of implementing AI into your UX strategies?

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

Userpilot

SEPTEMBER 9, 2024

For each example, we’ll explore why it works and lessons that can help improve your marketing strategy. TL;DR Customer-led marketing is a strategy that puts the customer at the center of all marketing efforts, making their pain points , behaviors, and feedback the driving force behind decisions.

Customer Feedback 111

Customer Feedback Customer Experience Data Visualization Analytic Tools 111

The Product Guy

NOVEMBER 29, 2019

Lack of education of use cases of how users were able to use it. After hitting the market and failing, Glass has since pivoted to a B2B model and have changed their strategy. Draw conclusions from variations of the emoticons about users, their behaviour, and their emotional relationship to content, products and services.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

UX Planet

FEBRUARY 3, 2025

It tells employers you can bridge the gap between creativity and business strategy. Pro tip: Add a result to make it unforgettable: Collaborated with cross-functional teams to align design and business objectives, resulting in a 15% increase in user retention. Why it works: Design doesnt happen in a vacuum.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

Userpilot

AUGUST 1, 2024

Product marketing is the process of bringing a product to market, and a well-curated product marketing strategy is key to understanding customer needs and driving adoption. In this article, we explore the key steps product managers follow to create a successful product marketing strategy, including some successful real-world examples.

Research Software 105

Research Software Analytic Tools Product Marketing Product Research 105

Userpilot

MARCH 5, 2021

You, too, can create a product adoption strategy similar to these with Userpilot. You have the option to create interactive tooltips or checklists to encourage your users to learn more about your product. You can even create bespoke user experiences that appear based on their behavior or the pages that a user segment visits.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. d) Exploratory Persona Research: Detailed studies to develop personas based on actual research, not assumptions.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Mind the Product

APRIL 8, 2019

A Case Study in What not to do. My first manager, Eric, was a walking case study in how you shouldn’t handle product decisions. Not to mention the most important piece–the user experience of patient-facing features. At the time, I was unaware “product” even existed. Be Wrong as Fast as you can.

Product Research 195

Product Research Research Software Customer Experience User Testing 195

UX Planet

MARCH 31, 2024

That’s why UX strategy is a crucial skill any seasoned UX professional should master. What is UX strategy UX strategy is a plan of action that allows the organization to reach a higher state of user experience over a certain period of time. Product strategy strategy guides how to achieve target condition over time.

UX 98

UX Strategy Research Software User Testing 98

Arkenea

OCTOBER 10, 2024

Accessibility and inclusivity play a critical role in enhancing user experience in healthcare web design. Plus, it also displays a positive user experience in healthcare web design. This offers a consistent user experience across every device. But, at the end of the day what matters is the user experience.

Healthcare 52

Healthcare Customer Experience Data Visualization User Experience 52

Userpilot

NOVEMBER 14, 2022

This article discusses customer marketing, its importance, types, and the best customer marketing strategy for your SaaS business. Product marketing strategies focus on optimizing the product and its usage while customer marketing strategies focus more on creating user segments and marketing to those segments effectively.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Arkenea

APRIL 10, 2025

This guide covers everything you need to know about outsourced software product development services , from core definitions and benefits to a stepbystep process, pros and cons, realworld case studies, and future trends. This can include: Product strategy: Roadmap definition, market research, feature prioritization.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? This is a question every customer success manager must address in order to turn free users into paying customers. TL;DR The free trial conversion rate is the percentage of users that upgrade from a free trial to a paid account. Userpilot can help.

Feedback Software 98

Feedback Software Onboarding KPIs Strategy Customer Experience 98

UX Planet

MARCH 3, 2025

This guide will help you create effective landing pages by focusing on strategy, content, design, forms, and optimization. The evidence leans toward continuous A/B testing and fast loading times (under 3 seconds on mobile) to enhance user experience and conversions. Use real names and photos for authenticity, such as Rated 4.9/5

User Testing 57

User Testing Research Software Data Visualization Reporting Tools 57

Userpilot

JUNE 28, 2023

With solid in-app marketing strategies, you’ll keep users engaged, help them experience your product’s value, and increase long-term retention. But the big question remains: how do you know what in-app communication to implement and when to trigger them in the user journey? This article provides an answer.

Feedback Software 98

Feedback Software Analytic Tools User Testing Product Research 98