Gainsight

FEBRUARY 23, 2024

Recently, we conducted a comprehensive study of our customer data, and the findings were clear: having a trained Gainsight Admin through Gainsight University positively impacts key metrics such as Net Promoter Score (NPS), Expansion Annual Recurring Revenue (ARR), and Active Users. And the results speak for themselves.

Education 52

Education Customer Experience Customer Feedback Data Visualization 52

The Product HQ

APRIL 20, 2024

Ideate: At this point, product managers use the conclusions they have drawn from analyzing customer feedback to come up with a strategy and plan that helps them successfully position their products within their markets. This involves studying possible industries you work in.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Bryce York

APRIL 7, 2024

Consider investing the time to read and study the most practical product management books. Apply for entry-level or associate product manager positions, highlighting your transferable skills from other roles as well as any product management projects and experience.

Product Management 52

Product Management Product Manager User Testing Customer Experience 52

Userpilot

AUGUST 23, 2023

But aspiring students are advised to study the following under a bachelor’s degree – business management, statistics, economics, or computer science. Do market research: Market research is important to study and understand industry trends, competition, and target customer needs.

Data Visualization 80

Data Visualization Reporting Tools Analytic Tools Research Software 80

UX Planet

DECEMBER 11, 2023

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

Technical Review 71

Technical Review Certifications Software Review Feedback Software 71

The Product HQ

APRIL 20, 2024

Therefore, relying on experience and certifications alone isn’t the answer. If you’re looking to move forward from a product manager position, you need to have a formal degree. That said, it’s still a good idea to get as many certifications as possible. If you don’t, you need to start with one.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

JUNE 3, 2022

SaaS companies are increasingly investing in product marketing to stand out in a competitive market with effective product launches , positioning, and improved product experiences. Product marketing certifications and training are also useful in improving your skills and credibility. Positioning by Al Ries and Jack Trout.

Research Software 88

Research Software Analytic Tools Feedback Software Data Visualization 88

The Product HQ

MAY 10, 2024

Then you must know what skills you need to earn and the correct path that leads you to this lucrative position. With the valuable experience they acquire from this role, they further rise to positions like Principal Product Manager, Head of Product, or VP of Product. With great power comes great responsibilities.

Customer Experience 52

Customer Experience Product Management Product Manager Research Software 52

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 86

User Testing Customer Experience Customer Feedback Certifications 86

The Product HQ

APRIL 20, 2024

A side project could be anything from a tangible iPhone app, wireframe, or even a PowerPoint case study. We e-mailed this to the hiring manager and got a lot of positive reception from their team for this work. Study up on user stories and jobs to be done. Learn about the differences between agile and scrum methodologies.

Customer Experience 52

Customer Experience Product Management Product Manager Research Software 52

The Product HQ

MAY 10, 2024

Here, you will have to supplement your initial market research with additional context that will help you to optimize how you position your product in its respective market. Our PMHQ Product Manager Certification will help you get a foothold in the essentials of a product management job.

Startups 52

Startups Customer Experience User Testing Technical Review 52

The Product HQ

MAY 10, 2024

Therefore, the expected salary increase inspires many junior product managers to climb up the corporate ladder and land this position. The demand for technical and product management positions is high. Having technical skills and abilities is an asset to anyone seeking a principal product manager position.

Customer Experience 52

Customer Experience Data Visualization User Testing Reporting Tools 52

Userpilot

OCTOBER 16, 2022

Create case studies with relatable problems that attract good-fit customers. You can tell customers are developing a positive relationship with your product when they become active users. Create case studies about your customers. Creating case studies brings customer intimacy benefits in many dimensions.

User Testing 95

User Testing Feedback Software Research Software Analytic Tools 95

The Product Coalition

DECEMBER 29, 2020

Numerous studies have shown burnout to be a very real and impactful threat to employee health. While this is true for some more technical positions, many successful product leaders have absolutely no background in Computer Science.) If you’ve just started a new position, it’s entirely natural to feel nervous.

Technical Review 127

Technical Review Product Research Certifications Data Visualization 127

Antwak Blog

MARCH 26, 2021

Get a Data Science certificate or similar degree. To get an opportunity as an entry-level data researcher, one would require a four-year certification in DS, math, insights and software engineering. Find an internship or beginner level work Organizations are also in need to fill opportunities in DS at entry-level positions.

Data Visualization 52

Data Visualization Research Software Certifications Automotive 52

bpma ProductHub

JUNE 30, 2017

” A list of requirements might represent logic, long case studies might represent art, but user stories represent the best of bringing the two together with context. Much of John’s success can be attributed to his extensive operations experience in senior management positions in software companies, healthcare, distribution and retail.

User Testing 150

User Testing Customer Experience Customer Feedback Research Software 150

Userpilot

MARCH 3, 2022

You should customize the content of your resume to match the requirements of each position you apply for. Product management certificates are not likely to give you an advantage and may highlight a lack of experience. Also, this is where you present your skills that are relevant to the position you’re applying for.

Data Visualization 89

Data Visualization Analytic Tools Technical Advisors User Testing 89

The Product HQ

FEBRUARY 1, 2023

Certifications – Renowned certifications in product management and data science add a lot of weight to your credibility. More so if you’re applying to such a position for the first time. If you don’t have formal education, avoid this section and focus on certifications. Avoid the section if you only know one language.

Data Visualization 52

Data Visualization Feedback Software Analytic Tools Research Software 52

The Product Cafe

JANUARY 18, 2024

There's no need to wait another year to make positive changes in our lives. Product HQ's AI Product Manager Certification ‍ First thing first. Course fee: $799 (Self-study) Our blog on this same is more in-depth and contains many more courses that can help you get started with AI product management courses.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

PMLesson's Ace the PM Interview

MAY 16, 2022

It is currently one of the most in-demand tech positions. If you have a background in engineering or network security, this position may be perfect. How to Become a Security Engineer The Average Salary of Security Engineers The Security Engineer Career Path The Top Cyber Security Certifications What Is A Security Engineer?

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

PMLesson's Ace the PM Interview

JUNE 27, 2022

The role of a solution architect is one of the most impactful IT positions today. When it comes to a Solution Architect resume, it may be a good idea to include a title with your name, mainly if it includes a Solution Architect certification. Are you working to become a Solutions Architect or looking for a new Solutions Architect role?

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

Userpilot

OCTOBER 15, 2022

Celebrate important milestones and motivate customers to engage with certificates, badges, or fun characters. Promote social proof in your marketing by highlighting customer reviews , testimonials, and case studies. Investing in your customer experience strategy positively affects your customer lifetime value too.

Customer Experience 92

Customer Experience B2B User Testing Customer Feedback 92

Userpilot

AUGUST 18, 2022

Then, prompt those loyal customers to share their positive experiences with their network and attract new customers for you. Get new advocates onboard with positive incentives, such as physical rewards or VIP experiences. Customer service is essential for nurturing positive customer relationships. Boosts brand awareness.

User Testing 92

User Testing Customer Experience Customer Feedback Feedback Software 92

Mind the Product

FEBRUARY 1, 2019

getting a certification (be it scrum, agile, product, coaching … you name it). Are you moving towards a positive outcome, or away from a negative one? Research into Approach goals and Avoidance goals shows that if we frame our goals as a positive (Approach), we have a better chance of success and feeling positive about the experience.

CTO Coach 97

CTO Coach User Testing Research Software Certifications 97

Product Management Unpacked

AUGUST 17, 2018

In fact, a recent Pendo study revealed that 60 percent of product leaders actually come from a business background. A marketing mind is essential — one that allows you to grasp the thought processes and feelings of others, and understand product strategy and positioning. Other would-be product managers seek out certificate programs.

User Testing 105

User Testing Product Research Research Software Reporting Tools 105

Userpilot

MAY 20, 2024

Loyal customers can help you reduce CAC by promoting it through positive word of mouth, which many marketing experts consider the most effective marketing channel. Create comprehensive self-service resources Studies show that customers still value human contact. Webinars and certification courses can also drive customer acquisition.

Data Visualization 97

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 97

Userpilot

SEPTEMBER 30, 2022

In the same vein, celebrate successes and milestones with UI elements such as certificates, badges, and happy characters. If rewarded for getting involved, they’re more likely to stick around longer and talk positively about your product. Provide a positive experience by making sure users don’t encounter friction.

Customer Experience 79

Customer Experience User Testing Data Visualization Feedback Software 79

Userpilot

NOVEMBER 24, 2022

Award them course completion certificates to boost their self-esteem, and reward them with gift cards and discounts to nurture better relationships. The best way to get a grasp of this post-purchase reception is by looking at recurring themes in support tickets as well as customer reviews (both negative and positive). Case studies.

Feedback Software 90

Feedback Software Analytic Tools Reporting Tools Data Visualization 90

Userpilot

DECEMBER 19, 2022

Investing in a variety of content formats including articles, case studies, and video courses is the best way to cover all your bases with both users and search engines. Find your brand positioning. Try publishing research reports, whitepapers, free video courses, or case studies. What is B2B marketing?

B2B 98

B2B User Testing Research Software Analytic Tools 98

BrainMates

SEPTEMBER 4, 2023

In contrast, product-led growth leverages the product’s value to drive conversions – with an emphasis on getting users to experience and adopt the product as quickly as possible through such methods as self-serve product demos, trials, freemium, self-serve onboarding, gamification and notifications, product education and certifications.

Data Visualization 52

Data Visualization Onboarding KPIs Customer Experience Customer Feedback 52

The Product Coalition

JANUARY 30, 2020

The program was developed as part of academic study into computer vision. You might also be interested in: AI and ML with Ria Sankar Are There Any Positives? But if we want to look at things in a positive light, we must remember that as technology gets smarter, so do we. Check out our certifications here. Let’s dive in.

Technical Review 78

Technical Review Entertainment Certifications Technology 78

The Product Coalition

JUNE 2, 2020

In a corporate environment, I would point to the documentation where a summary of the event and its findings is available for further study. However, this extra work provides the basis for a moderator’s calmness, which in my experience affects the attendees’ experience so positively. Please share it with us in the comments. ?

Agile 78

Agile Events Certifications Document 78

Modus Create

NOVEMBER 1, 2021

Educational institutions have vast volumes of sensitive information such as hiring contracts, student details, medical history, W-4 tax certificates, etc. Still, 47% of antivirus applications studied were ineffective in preventing cyberattacks. . Access to Sensitive Information . Example of personal data for sale on the dark web.

Education 97

Education Research Software Technical Review Reporting Tools 97

Userpilot

DECEMBER 3, 2022

User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. It results in positive interactions that drive loyalty. That includes adding UI elements like progress bars, badges, certificates, and points to motivate users.

Feedback Software 93

Feedback Software Research Software Analytic Tools User Testing 93

Userpilot

FEBRUARY 3, 2023

The tertiary onboarding stage is all about creating even stronger relationships with your power users, finding ways to improve your product for them, and driving positive word of mouth. Among the examples are videos , case studies, documentation articles, and webinar recordings. You can use modals for this.

Onboarding KPIs 95

Onboarding KPIs Customer Experience User Testing Customer Feedback 95

Gainsight

JANUARY 11, 2024

According to a 2020 study by TSIA, more than 90% of organizations had a dedicated customer success role in their company. Customer Education Managers, or CEMs, use educational resources, like learning paths and certification programs, to empower customers with the knowledge they need to get the most out of a product.

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52

Userpilot

SEPTEMBER 28, 2022

Focus on providing a positive customer experience at every interaction. Specifically, here are the benefits of investing in positive customer experiences. Furthermore, studies indicate that in the foreseeable future, customer experience will become more important than price and even the product itself. No design is perfect.

Customer Experience 52

Customer Experience Feedback Software Analytic Tools User Testing 52