Intercom, Inc.

JUNE 1, 2018

The most important tasks for any early stage startup are to write code and talk to users. About 50 percent of my time was spent communicating with potential users, whether that was asking them to try Intercom over email, meeting them at conferences, responding to them in blog comments or talking to them on Hacker News.

Startups 201

Startups Feedback Software Marketing Strategy 201

Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? February Product Conferences. We are already halfway through the shortest month of the year, but that doesn’t mean you have missed your chance at some quality conferences. What: The largest online product management conference in the world with years of digital experience.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

CardBoard

AUGUST 10, 2023

No fanfare, no rush of users, just the digital equivalent of tumbleweeds. It’s called customer discovery. Customer discovery is your roadmap to building products that people actually want. It’s the difference between launching to crickets vs launching to a crowd of eager users. It’s not fun.

Product Research 52

Product Research User Testing Customer Feedback Data Visualization 52

Andrew Chen

FEBRUARY 12, 2024

And yet this is exactly what you should do when you talk to investors, partners, customers, and potential employees. If in your previous work, you worked on an app that served millions of people, or for your current company, you recently launched and got your first 10,000 users, you should save these numbers.

User Testing 108

User Testing Product Research Testing Startups 108

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Have you ever worked on a product that didn’t meet customer needs or deliver the expected results? This will help to ensure that the results of the test are reliable and interpretable.

User Testing 138

User Testing Feedback Software Product Research Research Software 138

Intercom, Inc.

MAY 3, 2018

How can we help our users complete their job-to-be-done cheaper, faster or easier? Finding those problems to solve, however, becomes increasingly difficult as you scale – where the volume of feedback, and noise level of the vocal minority, compounds by the day. To this day, Rohini continues to cold-call customers.

User Testing 195

User Testing Customer Feedback Data Visualization Customer Experience 195

Product Talk

JULY 12, 2017

They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. They interview customers , run usability tests, and conduct A/B tests. Last May, I spoke at the Front conference in Salt Lake City. 9:16] Continuous Customer Interviews. [20:12] Google Ads.

Product Research 218

Product Research User Testing Data Visualization Research Software 218

Andrew Chen

FEBRUARY 26, 2024

Why were there so many consumer successes in the Bay Area but not elsewhere? In my case, I was very interested in the state of the art on growing users, metrics, network effects, and marketing. Why I avoid conferences And in particular, I find writing to be much more powerful than going to conferences. Thank you!)

User Testing 123

User Testing Customer Experience Blog Events 123

Mind the Product

OCTOBER 30, 2019

David Bland is the CEO and Founder of Precoil, an author, and a long-time practitioner of agile and lean startup. He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, Testing Business Ideas.

Product Research 126

Product Research User Testing Customer Experience Testing 126

Mind the Product

JANUARY 14, 2020

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Lean User Research.

Product Research 179

Product Research Analytic Tools Customer Experience Research Software 179

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. Startup product managers will learn a lot from the Review – blog from the First Round. OpenView Venture Partners’ blog offers insights into the financial side of running a startup.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

The Product Coalition

OCTOBER 30, 2019

Being a Product Manager at an Early Stage Startup In my previous article , I reflected on a few things that I would tell myself if I could travel back in time and the concept of “three waves of changes.” In this post, I want to talk about the three most important lessons I have learned so far as a Product Manager at a startup.

Startups 83

Startups User Testing Technical Cofounder Research Software 83

Userpilot

MAY 13, 2020

Any other year this time product people, growth marketers and SaaS folks would be heading to various conferences to learn the latest trends, dust off their skills, and – probably most importantly – network with other people from the industry. The Journey to Customer-Centric Growth by Usersnap – 20 May 2020.

Analytic Tools 98

Analytic Tools Customer Feedback Data Visualization Feedback Software 98

Mind the Product

DECEMBER 5, 2019

How do you decide what to prioritize or whether to believe what customers and prospects are telling you about your product? In B2B companies, value should ultimately generate profit (get new customers, upsell to current customers, or avoid churn), and it ends up in an equation like this. In fact, some methods are pretty poor.

User Testing 122

User Testing Product Research Customer Experience Weak Development Team 122

Bain Public

NOVEMBER 21, 2022

Bain Public’s associate product managers, Abigail Ramirez Villarroel and Tudor Gafiuc , attended the INDUSTRY: The Product Conference in Cleveland on September 20-21st, 2022. As a trial run of a new segment we are experimenting with, we interviewed Abigail to get her reflections on some key points that were brought up at the conference.

Research Software 52

Research Software B2C User Testing Customer Experience 52

The Product Coalition

JANUARY 27, 2022

Software project managers deal with long product development cycles and keep changing priorities that disrupt the custom software development process. As a result, a finished software product doesn’t meet customers’ requirements and expectations. It often makes testing stages of products or changing other alternatives impossible.

Reporting Tools 124

Reporting Tools Agile Feedback Software User Testing 124

The Product Coalition

NOVEMBER 27, 2017

User research process for startups Forget the 8-step process, just go talk to them. In order to get in front of users regularly with that process requires dedicated user researchers. At startups, we don’t have that luxury. Below is an overview of how I’ve learned to do user research at startups.

User Testing 60

User Testing Research Software Product Research Customer Feedback 60

Mind the Product

MARCH 24, 2020

These are situations that are fraught with the possibility for unintended consequences – something Roisi Proven covered in her great episode (and talk) about the Black Mirror Test. The Black Mirror Test. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Talk to us.

Product Research 129

Product Research User Testing Testing Customer Experience 129

ProductPlan

OCTOBER 1, 2020

For a unique fast track to learning and inspiration, however, conferences cannot be beat. We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). 14 Can’t Miss Conferences for Product Leaders. SaaStr Annual.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

freshtrax

JULY 16, 2019

This makes it a hot spot for startups in Japan because of how much potential there is to grow there. These investments stimulate entrepreneurship in Japan causing the Japanese startup scene to be hotter than ever before. Curious to know which innovative startups are successful in Japan? Related article? Market Capitalization.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Sachin Rekhi

SEPTEMBER 16, 2018

Video: Developing a Continuous Feedback Loop. Slides: Developing a Continuous Feedback Loop. Essay: Designing Your Product's Continuous Feedback Loop. Earlier this year True Ventures invited to me to speak at True University, their annual conference for portfolio companies.

Product Research 87

Product Research Feedback Loop Feedback Software User Testing 87

Mind the Product

JULY 30, 2019

Roisi Proven is a true product person: she has a penchant for imagining the worst, which she’s turned into a superpower to put all of her product decisions through a rigorous ethics test. The Black Mirror Test. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 119

Product Research Customer Experience User Testing Testing 119

Mind the Product

FEBRUARY 20, 2019

2019 promises to continue our run of amazing conferences, with a pre-conference Leadership Forum, even more workshops, more networking events around the conference, and more fun than ever before. Michael leads product and design at Medium, which he joined when it acquired his startup Talkshow Industries.

Research Software 96

Research Software Analytic Tools User Testing Artificial Inteligence 96

Product Talk

OCTOBER 10, 2018

Last week, I was in Cleveland for the Industry Product Conference. It’s not just about shipping features, but about creating value for both our customers and our businesses. As we evolve toward outcomes, it’s not just about shipping features, it’s about creating value for both our customers and our businesses. Tweet This.

Product Research 236

Product Research User Testing Research Software Feedback Software 236

The Product HQ

APRIL 20, 2024

While there are several approaches to product development, there are five main phases that a product team has to go through to guarantee the project’s success: Research: In this stage, product managers investigate both their product market as well as the needs of possible users. Work with real SaaS startups as an intern.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Mind the Product

JULY 9, 2019

He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it. The definition of product-market fit:] When customers agree that your product creates enough value for them relative to the other options that are available. What is product/market fit? Quote of the Episode.

Product Research 140

Product Research Customer Experience User Testing Entertainment 140

Roy Madden

JANUARY 29, 2021

It is a unique opportunity to significantly impact the growth trajectory of an exciting startup that is transforming how 15M+ curious minds research and consume information. Collaborate with the product management team to conduct user research and develop market positioning and messaging for key verticals and customer personas.

White Paper 118

White Paper Marketing User Testing Customer Experience 118

Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

Product Research 164

Product Research Customer Experience Feedback Software Research Software 164

Product Innovation Educators

OCTOBER 10, 2022

Also with us is Carmel Dibner, who is principal and co-owner at Applied Marketing Science, where she has helped dozens of companies uncover critical customer insights to improve products, services, and customer experiences.?Before They have to manage politics, fit into the company’s processes, and do upfront work. [6:21]

User Testing 100

User Testing Product Research Research Software Workshop 100

Business of Software Conference

SEPTEMBER 1, 2022

Breaking Into Enterprise Customers at Shopify. It’s well known that moving your user base upmarket is challenging – but it can be done. I can’t help thinking this is a way of experimenting in the greatest tradition of the Lean Startup. Who are these customers that want more? What do they want?

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

The Product Coalition

FEBRUARY 6, 2019

From facilitating the product development lifecycle to overseeing user interviews and research, their role can be quite multi-faceted. Answer: By carving out time in your crazy schedule to attend at least one of the following top-notch conferences. they wear many hats and juggle a lot of responsibilities at once.

Analytic Tools 60

Analytic Tools Research Software Data Visualization Travel 60

Mind the Product

JUNE 25, 2019

Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 125

Customer Experience Product Research User Testing Entertainment 125

Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Leisa Reichelt, Head of Research and Insights at Atlassian.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

Product Innovation Educators

OCTOBER 27, 2017

Join me at the annual PDMA conference, Chicago Nov 12-15. Products outside the norms of a category create anxiety for consumers. Researchers found that consumers are curious when products are different from what they expect, but if they are too far from the norm, they will resist it. Test-driven product management.

User Testing 48

User Testing Customer Feedback Product Research Product Management 48

Userpilot

JUNE 3, 2022

Product marketing is the process of bringing a product to the market, promoting it, and selling it to customers. The tools like Userpilot and Mailchimp simplify your work processes and help you create personalized experiences to keep users engaged both in-app and by email. User onboarding tools: Userpilot.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Lenny Rachitsky

MARCH 21, 2024

— Emilie Gerber is the founder and CEO of Six Eastern , a top PR agency that’s worked with over 100 tech companies, from stealth startups to publicly traded companies. Rather than adopting a one-size-fits-all approach, tailor your pitches to align with the focus and interests of each publication. Simplify security.

Reporting Tools 86

Reporting Tools B2B Customer Experience Startups 86

freshtrax

SEPTEMBER 26, 2019

In Japan, the food tech and nutritionally balanced food product industries didn’t exist and consumers weren’t familiar with the concept of the industry. That is until BASE FOOD , a nutritionally balanced food Japan-based startup, successfully created a product that popularized the industries.

User Testing 73

User Testing Startups Customer Feedback Feedback Software 73