Johanna Rothman
MAY 26, 2023
I am thrilled to announce a book birthday: Successful Independent Consulting: Focus on Relationships That Matter. Here's the story of the consulting book. In the mid-2000s… I started my consulting business back in 1994. So several people asked me how I had become a successful consultant. See Manage It!
Johanna Rothman
MAY 26, 2023
I am thrilled to announce a book birthday: Successful Independent Consulting: Relationships That Focus on Mutual Benefit. Here's the story of the consulting book. In the mid-2000s… I started my consulting business back in 1994. So several people asked me how I had become a successful consultant. See Manage It!
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UX Planet
JANUARY 16, 2024
More importantly, we’ll provide you with the insights to navigate these treacherous waters successfully. This belief makes you disregard market research because you feel you already know everything customers want. You’re often tempted to skip or rush through the research phase, believing you can gather insights later on.
Modus Create
FEBRUARY 5, 2024
Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? Instead, focus on how AI can help solve specific challenges for your business and help deliver a better customer experience.
Intercom, Inc.
DECEMBER 21, 2021
. “We have accelerated through many years of progress as if we’re living in a time-lapse” Business is increasingly conducted online, and customer communications are undergoing a massive transformation as customer expectations change. You can’t always get what you quant: Bringing numbers to life through user research.
Johanna Rothman
JANUARY 16, 2019
Is it possible to balance the product innovation and feedback we need, with the commitment our management wants? When does it make sense to ask for more feedback instead? Let's start with the need for very fast product feedback. High Change: Do You Need Estimation or Feedback Now? The team still needs frequent feedback.
Userpilot
AUGUST 16, 2022
Userpilot allows you to segment customers and establish custom goals for each segment. You can also track what percentage of users have completed each goal. They develop a sense of purpose and can get some self-feedback from the results of their work. Let’s look at an OKR example for customer success.
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