Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This   Not everything that’s reported as a bug is a bug – or should be fixed.  Customers

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Modus Create

JUNE 30, 2021

Towards the end of 2020, we made five predictions on digital transformation trends for 2021. These predictions spanned various areas of business: from marketing, engineering, and recruitment to company culture. Let’s reflect on our predictions and see if they have turned out to be accurate: 1.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

The Product Coalition

JUNE 20, 2022

In 2021, 69% of physicians reported burnout. Professional burnout is a state of moral and physical exhaustion that doctors experience due to stress, great responsibility, or working overtime. A doctor receives regularly updated statistics on a patient’s condition and uses the data to adjust the treatment.

Healthcare 122

Healthcare Research Software Reporting Tools Data Visualization 122

Modus Create

FEBRUARY 4, 2021

The world of consulting is often associated with truckloads of jargon. Today, let’s simplify one such concept – digital transformation consulting. What Is Digital Transformation Consulting? What Is Digital Transformation Consulting? What Are the Four Areas of Digital Transformation Consulting?

Consulting 98

Consulting Reporting Tools Feedback Software Technical Review 98

ProductPlan

FEBRUARY 8, 2022

Inability to process and learn from the flood of customer feedback and data pouring in. Implementing or optimizing systems and processes. Analyzing, synthesizing, and automating data created or used by product management. For example, product managers must translate customer insights and prioritize them in the product roadmap.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. This is data science (DS) as an offline toolkit to make smarter decisions. And creates a storehouse of resonant insights.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

The Accidental Product Manager

FEBRUARY 8, 2021

Do customers want to trust Alexa with their health data? They think that they may have come up with a great idea: health care data. The Amazon product managers want change their product development definition and have their artificial intelligent assistant, Alexa, do two health data related tasks. Image Credit: Jeff Eaton.

Data Visualization 100

Data Visualization Artificial Inteligence Reporting Tools Software Review 100

The Product Coalition

MAY 11, 2022

there are many ways to connect and organize metrics and dashboards. As a consultant on advanced analytics, I often hear, “ Our business metrics were rising. At approximately the same age of a product, its leader understands his data analytics is a mess and wants to align the metrics. And so he should.

Data Visualization 127

Data Visualization User Testing Customer Experience Analytic Tools 127

The Product Coalition

MARCH 5, 2024

Challenging an emerging myth that Agile is dead, and providing insight on key principles & tactics to finding success with Agile-based product teams. Create A Responsive, Predictable Team Agility is not a replacement for scheduling or deadlines, but rather offers a different language to ensure value is understood and delivered.

Agile 106

Agile Data Visualization Research Software Reporting Tools 106

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We gathered all the insights you need to decide which agency is the best fit for your business. UI/UX design: This is our all-in-one service.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Product Innovation Educators

JUNE 5, 2023

Peter is an experienced speaker, educator, and consultant with over 40 years of experience leading teams and organizations to deliver value through projects. The definition of a project is a temporary endeavor to create a unique product, service, or result. One project I worked on was the installation of telephone billing systems.

Reporting Tools 95

Reporting Tools Feedback Software Data Visualization Systems Review 95

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. If so, ranking could help.

Artificial Inteligence 176

Artificial Inteligence Data Visualization Product Research Reporting Tools 176

Gainsight

SEPTEMBER 21, 2020

At Gainsight, we pride ourselves in using data to make better decisions for our customers and the community. Having completed 1000+ implementations at Gainsight, we have access to rich data and learnings to analyze how our Time To Value (TTV) has been trending over time and what causes delays in the metric.

Reporting Tools 75

Reporting Tools Customer Experience Data Visualization Feedback Software 75

Mind the Product

NOVEMBER 30, 2017

In what is the biggest shake-up to data protection legislation in 20 years, the EU’s General Data Protection Regulation (GDPR) will come into force. The aim of the GDPR is to strengthen data protection for EU citizens and residents, to give them greater control of their personal data, and to simplify the regulatory environment.

Data Visualization 83

Data Visualization Technical Review Reporting Tools Technical Advisors 83

The Product Coalition

APRIL 23, 2018

Fractional CFOs are people who provide part-time financial services to companies on an ongoing basis. As you grow, you may hire a bookkeeper to perform some of these functions, but a part-time CFO can set up your account systems, begin tracking your financial activity, and provide you with reports and insights on your company’s performance.

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. But as Caroline points out, even the best tools need to be used thoughtfully in order to get meaningful results.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

freshtrax

JUNE 11, 2019

NTT Data Corporation. ?914.9 Japan’s market share has drastically decreased as a search engine service from roughly 50% to 30% and as an auction service due to the rise of new services like Mercari. NTT Data Corporation. ?1,614.8 Net One Systems Co., NTT Data Corporation. ?98.1 Revenue in Yen.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

UserVoice

JULY 24, 2018

A little due diligence can go a long way. Observe, report, and only then propose changes. To accelerate the process of getting up to speed, one tool that any new Product Manager can use is to perform an “audit” of the new organization, to identify any personnel or process gaps that you’re inheriting in your new role.

Systems Review 100

Systems Review Data Visualization Reporting Tools Positioning 100

The Product Guy

DECEMBER 6, 2018

After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention. One of those goals was to reduce the overall cost of service across the organization. In this instance, the metric that reflected this goal was “call volume to the service team”.

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

APRIL 22, 2024

Self-service support. Some tips to provide proper end-user support include: Using AI marketing tools to reduce the team’s workload. Creating an in-app feedback tab to gauge users’ opinions on-page and get insights about your product. The best tools for building great end-support experiences include: Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

eG Innovations

FEBRUARY 25, 2019

George Spiers provided all answers based on his real-world Citrix consulting projects. Default settings in the operating system are not the best. You could also monitor the VDAs and check to see if there are TCP connection drops being reported. Is there any tool that can identify slow printing in a Citrix session?

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

B2B Product Management

SEPTEMBER 29, 2023

B2B products are products or services that are sold to other businesses, rather than to consumers. They can be physical products, such as raw materials, components, or finished goods, or they can be digital products, such as software, SaaS (software as a service), or data.

B2C 52

B2C B2B Reporting Tools User Testing 52

eG Innovations

NOVEMBER 12, 2019

We’re pleased to introduce Wendy Howard , a technical consultant on the pre-sales West Coast team. So, the software was able to help me stay proactive, as well as generate reports for management. I use the entire solution to find areas of improvement for a customer — from the Dashboards, to the Reports, Detailed Diagnosis, etc.

Reporting Tools 40

Reporting Tools Data Visualization Software Review Technical Review 40

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Brands shifted focus to improving long-term retention. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Bryce York

NOVEMBER 27, 2016

Sustainable growth relies on consistency, rhythm and following a proven system. So be diligent and don’t spread your resources too thin! But he made sure to consult the VP before locking anything down. It’s hard to be efficient without a system or process. Something to keep in mind, celebrate your victories.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

The Accidental Product Manager

FEBRUARY 27, 2017

I’m pretty sure that by now you’ve heard about “the cloud” – it’s the mythical place where companies can get their programs to run and their data to be stored in such a way that they don’t have to buy any computers or storage systems. There was no reason because they sold software that came on CDs.

Reporting Tools 50

Reporting Tools Data Visualization Product Management Product Manager 50

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

eG Innovations

SEPTEMBER 17, 2021

Many businesses therefore evaluate and use managed IT (Information Technology) services to stay competitive and meet their organization’s technical needs. A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s What do I mean by software product vs software services ?  A  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. What is customer education?

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userpilot

MARCH 4, 2021

We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. Customer feedback software is an essential tool in the arsenal of SaaS businesses for keeping track of user sentiment. Customer service. Table of Contents.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 102

Reporting Tools Travel Systems Review Data Visualization 102