PMLesson's Ace the PM Interview

APRIL 6, 2020

Given how new and versatile the role is, product marketing management is also probably the least standardized role in tech companies, which makes the process of becoming a PMM quite obtuse and vague. The part that makes product marketing management different from other marketing roles is the technical (aka “product”) piece to the equation.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Userpilot

AUGUST 26, 2021

SaaS product management is different from product management for on-premise software because it's much easier for customers to switch products due to the subscription-based pricing model. It sits at the intersection of UX, tech, and design. 4 – Release planning. This allows for smaller iterations and more user feedback.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Guy

JULY 4, 2019

My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. We provided consulting, insurance brokerage, information technology and business process outsourcing services. Background. As a result, our backlog decreased by 50%.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Userpilot

JANUARY 16, 2024

Book a demo now to discuss your UX needs with our team. The book covers a wide range of topics, from user research and interaction design to information architecture and usability testing, making it perfect for absolute beginners with no design background. The importance of user testing and iterative design. Get the book.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

Johanna Rothman

MARCH 30, 2020

And, if you want to make small changes fast, the team will need to consider its technical excellence. See Product Orientation Requires Technical Excellence ). When teams collaborate and focus on creating running tested features that work, the teams make real and fast progress. They're reading/reviewing the product and thinking.

Software Review 92

Software Review Technical Review Management Management 92

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. California is the home of technology and innovation.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Intercom, Inc.

JUNE 23, 2022

Instead of reaching out directly to a sales team, customers are taking matters into their own hands and looking to trusted peer reviews for guidance. Amanda, who’s always worked at the intersection of marketing and technology, is, by her own admission, a data geek. That’s really been the core thread ever since for me.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

JULY 30, 2021

The different types of product managers include the traditional product manager, the product owner, the growth product manager, the technical product manager, and the platform product manager. It’s likely increased even more in the past two years due to the following trends: The SaaS industry has continued to grow. Product Manager.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Centercode

JULY 21, 2020

It’s our mission here at Centercode to make technology easier to use and more accessible for everyday people. We’re passionate about bringing testing professionals together. When Centercode CEO Luke Freiler was asked to run a beta test when he worked at Ericsson, he had no one to teach him and no resources to turn to.

Feedback Software 52

Feedback Software User Testing Data Visualization Technical Review 52

Userpilot

NOVEMBER 15, 2021

UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online. Based on what people say, there's room for improvement due to the app being buggy and a lack of an intuitive UI to help you figure out how to use it. Get a demo and get started. Is it worth it?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Mironov Consulting

JUNE 27, 2020

For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( Demos are shown. Each promise eventually creates its own bit of chaos: escalations, account reviews, executive interventions, demands for quick fixes to hard problems. B2B is lumpier than B2C.).

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

Johanna Rothman

OCTOBER 20, 2020

Prevent new defects from escaping (technical excellence in the increments). If you don't, you might want to read Part 5 and see how to integrate technical excellence into your project. If you review the pyramid and ask the questions about your project's boundaries, you will have a pretty good idea about what your project needs.

User Testing 60

User Testing Agile Technical Review Feedback Software 60

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JULY 26, 2021

No whitepapers, no demos, no salesperson—just seeing the product in action. In the beginning, software was expensive and purchase decisions were made by highly technical executives. There was a big focus on how the software would fit into the company’s existing tech stack. Jump on a free consultation with us! A/B testing.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

eG Innovations

FEBRUARY 25, 2019

George Spiers provided all answers based on his real-world Citrix consulting projects. Have your network team run tests on the networking devices that are client-side to see if there is any packet loss. You should consult with your thin client vendor on how these procedures can be carried out on the thin client.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

Userpilot

APRIL 7, 2021

Get a demo today! Some examples in different products are: Linking accounts Importing data Performing core actions like sending out emails Integrating the product with your tech stack. You will also know your key differentiating factor from the competition and should try to get every user to test it out. Session Duration.

Onboarding KPIs 92

Onboarding KPIs User Testing Customer Experience Customer Feedback 92

Department of Product

MARCH 28, 2022

For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. Regular show and tells – aside from your standard product demos, encourage your engineers to show and tell the new tech they’re using in your product.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Johanna Rothman

JULY 27, 2023

might demo the feature. That defect escaped all your checklists, approvals, and demos. Most of the requirements-based defect escapes were due to changed requirements. The detailed design and code reviews were almost a waste of time. As a result, the testers did not test too many of the typical user experiences.

Software Review 80

Software Review Technical Review Systems Review User Testing 80

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That   “ BNP Paribas is the largest bank in France.  We

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Userpilot

NOVEMBER 18, 2023

If you want a no-code tool that not only performs user path analysis but also enables you to act on the data collected, book a Userpilot demo to see how it grows your business and drives satisfaction! Such tools help analyze user behavior by enabling you to review multiple paths to each desired event. What is user path analysis?

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Mironov Consulting

JULY 28, 2022

 These are mostly seen as reasonable and technically sound.  Sales ”)  Training an outside team; reviewing their work; mediating technical discussions; managing timelines and dependencies is typically harder than doing it internally.   One-time outsourcing usually makes this worse.  

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Userpilot

JANUARY 26, 2021

They made a hypothesis and tested their analysis by creating onboarding experiences with Userpilot. For us at Userpilot-and for many in the SaaS industry-our the customer journey map looks something like this: Source: Userpilot.com -See where your users might be getting stuck in your customer journey with a free product adoption consultation.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

ProductPlan

MARCH 5, 2021

Driving Agile ceremonies, including planning, grooming, demos, and retrospectives. Performing validation testing of production releases, bug fixes, and feature requests. You’ll be consulted for advice on the process, relationships, tactical moves, etc., Then create an OKR driven roadmap that employs technology and great UX.

User Testing 132

User Testing Product Research Product Management Product Manager 132

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

ProductPlan

MARCH 5, 2021

Driving Agile ceremonies, including planning, grooming, demos, and retrospectives. Performing validation testing of production releases, bug fixes, and feature requests. You’ll be consulted for advice on the process, relationships, tactical moves, etc., Then create an OKR driven roadmap that employs technology and great UX.

User Testing 98

User Testing Product Research Product Management Product Manager 98

eG Innovations

JULY 2, 2021

The full session simulation tool goes beyond logon and allows you to record transactions and actions within your Citrix session – so you can test whether your SaaS , such as Salesforce are working properly in your Citrix session and how responsive they’re. to test the entire service delivery chain.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Mironov Consulting

JUNE 28, 2018

Rigorous A/B testing is a favorite tool in our B2C kit. A 9-18-month enterprise sales cycle with dozens of touch points (online, offline, demos, colleague referrals, golf outings) makes attribution of any one change very difficult. And enterprise tech companies hire high-powered sales teams.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

ProductPlan

APRIL 23, 2019

Sales is selling it, customer service supports it, engineering is building it, QA is testing it, marketing is positioning it, and finance is counting the money it brings in. When product team presentations are a regular occurrence at a company all-hands, you’re able to give demos early and often and therefore keep them short and specific.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

Usersnap

JANUARY 31, 2019

If you work with a tool which is missing in this list, just send it to us hello@usersnap.com and we will review it. It offers a great support tool which features top-issues support documentation, as well as testing abilities. Test out Mural.cc. Userbrain – User Testing made Easy. -->. Learn more about Jira.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Userpilot

MARCH 25, 2021

As with any Free Trial vs Demo debate, the most immediate answer you can expect is “It depends.”. That is why we would recommend a mix of both a Free Trial and a Demo sales model when you are an early-mid staged company. What You Need To Know About Free Trial vs Demo. What are the benefits of free trial vs demo and vice versa?

Demo 98

Demo Research Software Customer Experience Reporting Tools 98

Lenny Rachitsky

APRIL 23, 2024

Kyle has spent the past 14 years working with and advising top startups as a consultant at Simon-Kucher turned VC operating partner at OpenView. ” To help you do just that, I asked the sharpest tech operators I know about their most effective early quick wins. ” — Kyle Coleman , CMO at Copy.ai

User Testing 89

User Testing Data Visualization Customer Feedback Customer Experience 89

Userpilot

FEBRUARY 25, 2021

Source: Userpilot-test which messaging works best for each of your segments with custom welcome screens! The most common content marketing assets are: Blogs Whitepapers Case studies Videos Infographics Webinars Software demos Customer Testimonials. SEO is composed of three elements: On-page SEO Off-page SEO Technical SEO.

Research Software 91

Research Software User Testing Outbound Marketing 91

Intercom, Inc.

FEBRUARY 21, 2019

If Yelp is for restaurant reviews, we’re that for software. “The SaaS and the tech worlds are going through a bit of an evolution in a similar way to maybe what cars and car selling went through” That’s kind of sad to me. If you came through G2.com Jarell: Yeah, that makes total sense. Here are some other solutions.”

Education 123

Education Reporting Tools User Testing Customer Experience 123

Usersnap

JULY 21, 2021

An additional effect is that by consulting consumers in the product development phase, companies are able to meet their expectations. The projects gathering more than 10,000 votes from the community undergo LEGO review and are turned into new sets if the review is favorable.

User Testing 98

User Testing Customer Feedback Feedback Software Customer Experience 98

Johanna Rothman

NOVEMBER 30, 2021

Early in the video, Kent discusses the all-too-frequent sexism and racism I also see in tech. My First Review Revealed Pay Sexism. The design reviews were about the integrity of the product and the code. When to give into demands to demo (“I haven't tested!”) Lots of great insights. Let me know.

Software Review 125

Software Review Technical Review Reporting Tools Certifications 125

Mind the Product

APRIL 3, 2017

I was initially brought in as a freelance consultant by Simon Nelson, who had been recently appointed by the OU as CEO of its new venture. With an agreed vision and delivery plan and with the first members of the team on board, we did was what all good bands do: make a demo. From Singer/Songwriter to Festival. Singer/Songwriter.

Agile 135

Agile Product Research Reporting Tools Vision 135