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How to Scale Customer Success with Digital Customer Education

Gainsight

That being said, let’s take a deep dive into one of the most effective strategies to efficiently scale Customer Success: digital customer education. What’s Digital Customer Education? True digital customer education focuses on “why” customers should make the choice to use a product or feature. Let’s dive in.

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Product In The Enterprise – Alicia Dixon on The Product Experience

Mind the Product

Working in an enterprise gets much less respect – but being successful in a large firm is no picnic. The post Product In The Enterprise – Alicia Dixon on The Product Experience appeared first on Mind the Product. Working in an enterprise gets much less respect – but being successful in a large firm is no picnic.

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Top 7 Digital Transformation and IT Consulting Companies in Singapore [2020]

The Product Coalition

The overlap of technological excellence and enterprise processes gives birth to new digital trends spanning different industries. It leaves a slight touch on almost all our everyday activities by changing how financial, retail, healthcare services, and enterprises operate today. Win-Pro Consultancy Min. project size: $1,000 Avg.

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Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

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5 Best Design and Innovation Consulting Firms to Work With in 2021

UX Studio: Product Management

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. UX studio .

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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. That’s why these skills can prove to be useful when consulting with software engineers and other specialists in deciding which languages to use when energy efficiency is a priority.

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5 Truths of Building a Product Launch Strategy

Amplitude

It’s about adapting your marketing, product and go-to-market strategy to give your product the best chance at wide market penetration and adoption. In this context, your product launch strategy isn’t just a plan for launch execution. Your strategy should also account for the sales period after launch day.