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Book Birthday: Successful Independent Consulting: Focus on Relationships That Matter

Johanna Rothman

I am thrilled to announce a book birthday: Successful Independent Consulting: Focus on Relationships That Matter. Here's the story of the consulting book. In the mid-2000s… I started my consulting business back in 1994. So several people asked me how I had become a successful consultant. See Manage It!

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Book Birthday: Successful Independent Consulting: Relationships That Focus on Mutual Benefit

Johanna Rothman

I am thrilled to announce a book birthday: Successful Independent Consulting: Relationships That Focus on Mutual Benefit. Here's the story of the consulting book. In the mid-2000s… I started my consulting business back in 1994. So several people asked me how I had become a successful consultant. See Manage It!

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Revolutionizing Design with AI-Powered Design Systems

UX Planet

Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. They will also train a machine to produce screens based on typography, color, components, and design system guidelines. Here is an example of a test I did with ChatGPT.

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Leadership Tip #13: For Innovation, Remove at Least One Policy or Procedure a Week

Johanna Rothman

I saw that in an organization that had management signoff for changes the technical people made. Over those 10 years, the technical teams created more robust testing and deployment scripts. The effects of that batching: Every change requires several days of delay because the managers need to review the changes.

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Why Accessibility Matters in a Post-Pandemic, Majority-Digital World?

The Product Coalition

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

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PM is like Consulting. Start by Negotiating Terms.

The Product Coalition

Photo by Cytonn Photography on Unsplash Get on the same page early in the project to avoid unnecessary conflict Before I was a grad student in OD, it hadn't occurred to me that the PM disciplines (product, project, program) are like consulting. Because PMs, like consultants, get work done only through other people. Who attends?

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2021 on Inside Intercom

Intercom, Inc.

The Ultimate Customer Support Tech Stack for 2022. The Ultimate Customer Support Tech Stack for 2022 outlines the strategy and tools that support teams can implement next year to future-proof their customer support tech stacks. Here’s to thriving, not just surviving! Anna Murphy , Editor. Thoughts on innovation. My favorite?