The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way. Where do we play? And where do we not play?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

The Product Coalition

OCTOBER 13, 2022

Poor questions yield little value. ?? Competitive analysis: “Blue ocean” (Kim, Mauborgne) Don’t get stuck into consulting matrixes. Build a community: “rosie.land” (Rosie Sherry) Until your product is ready you want your product team to engage with potential users in a valuable way. For that you can start your community.

User Testing 131

User Testing Books Product Marketing Marketing 131

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. They believe so strongly in their vision that they assume it’s universally appealing. You and your team may lack the knowledge or resources to execute it properly, leading to avoidance or superficial efforts.

Branding 90

Branding User Testing Product Research Data Visualization 90

The Product Coalition

AUGUST 23, 2023

More than anything, I wanted to maintain the team’s motivation. So I did what every well-trained consultant knows to do — I asked a question. A purpose we could share with the company’s leadership team, customers, and those working on the product. What does the product mean to you?” Problem solved, or so I thought.

Weak Development Team 130

Weak Development Team Customer Experience Technical Review Customer Feedback 130

Userpilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams.

Technical Review 104

Technical Review User Testing Product Management Product Manager 104

ProductPlan

OCTOBER 6, 2021

Time management remains an essential theme for product teams because there aren’t enough hours in the day. It all starts with a commitment from leadership that strategic thinking and planning are worth the time and makes it a core tenet of the team’s approach. Time Management. More features = More time with confusing value.”

Customer Experience 85

Customer Experience Reporting Tools Systems Review Weak Development Team 85

Mind the Product

APRIL 28, 2017

The Vision as a Tool. At a minimum, a good vision needs to identify three things: the problem you are trying to solve, who you are trying to solve it for and what outcomes you want to meet (evidenced by a solid, meaningful KPI). The outcomes should be clear in the vision you have, as we saw above. Bullet dodged! Don’t go rogue!

Weak Development Team 122

Weak Development Team Research Software Vision KPI 122

Gainsight

SEPTEMBER 8, 2021

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. You may also look outside the CS team.

Reporting Tools 105

Reporting Tools Data Visualization Marketing Analytic Tools 105

Mixpanel

MAY 20, 2020

Having worked with many product leaders over the past 20 years, I’ve repeatedly heard that balancing the needs of users, engineering teams and the business—all while building a successful product function that drives innovation—is tough. Lifting & shifting: the common pitfall of product teams.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Customer Experience 52

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I was a technical consultant back then, traveling to a lot of clients all over Europe.

Feedback Software 186

Feedback Software User Testing Product Research Research Software 186

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. So we do that for customers, and that’s the team I’m working on.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? And done right, I believe that outsourcing means you can come very close to your team next door in terms of productivity and innovation.

Weak Development Team 106

Weak Development Team User Testing Technical Advisors Product Research 106

Gainsight

AUGUST 2, 2021

At the same time, strategy, process planning, and content creation are geared towards ensuring teams are adequately enabled to execute similarly to ensure a seamless customer experience. Building the proper foundation early on will set your team up for success in the long run. Getting the right people in early on is half of the battle.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. The Lean Product Playbook by Dan Olsen is a practical guide on implementing the Lean Product methodology based on years of Olsen’s consulting work. How to build an onboarding team.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Bain Public

NOVEMBER 4, 2020

While most of your roadmap initiatives support one tactic or another, each functional group will call out for new initiatives that match other objectives and they’ll want the entire development effort in the upcoming release. So how does a product leader develop great negotiating skills, deep empathy, and a backbone of steel ?

Weak Development Team 52

Weak Development Team Customer Feedback User Testing Customer Experience 52

Bain Public

MAY 29, 2020

The right mentoring and coaching support facilitates a startup’s transformation and enables roadmap planning and execution, without straying from the ultimate vision and goal. MAIN: Developing Entrepreneurship in Quebec. of startups assess their chances of survival as weak. The foundation of any successful team is their leader.

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

The Product Coalition

JANUARY 27, 2019

How to generate more innovation every day As I consider starting my own business doing what I would call “software innovation management consulting” I can’t help but notice that I’m far from alone. So why so much activity in the innovation management consulting space? There are a bunch of ways teams deal with this point in time.

Weak Development Team 60

Weak Development Team Feedback Software User Testing Consulting 60

Under 10 Consulting

JUNE 6, 2019

Only three things happen naturally in organizations: friction, confusion, and underperformance. Drucker, American management consultant. In my first job in product management, I was based in DC and my developers were based in California. Instead, I flew to LA once a month and stayed for a week of development team meetings.

Weak Development Team 40

Weak Development Team Product Research Reporting Tools Customer Feedback 40

PMLesson's Ace the PM Interview

FEBRUARY 18, 2019

Core Competencies All product managers must be good at communication, analysis, prioritization, breaking down complexity, vision, and managing a roadmap. They also need sufficient technical knowledge for the product they are building and, generally, should be at least familiar with Lean methodology and Agile development.

Product Research 40

Product Research User Testing Weak Development Team Product Management 40

PMLesson's Ace the PM Interview

FEBRUARY 18, 2019

Core Competencies All product managers must be good at communication, analysis, prioritization, breaking down complexity, vision, and managing a roadmap. They also need sufficient technical knowledge for the product they are building and, generally, should be at least familiar with Lean methodology and Agile development.

Product Research 40

Product Research User Testing Weak Development Team Product Management 40

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mind the Product

OCTOBER 24, 2019

Product managers can make better decisions if they’ve built transparency and trust with their team. Strategic decisions provide direction and focus for your product, guide product development action, and ensure alignment within your product ecosystem. You may also reduce trust in your team. A culture of trust develops.

Weak Development Team 84

Weak Development Team Customer Experience Workshop User Testing 84

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Community managers, sales teams, marketing managers, and more could provide much insight into a product's users. Without this first-hand knowledge and understanding of your product, you won't be able to develop or improve your product as much as possible. Spend time getting to know people from all sorts of teams.

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints. More on that later.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

ProductPlan

OCTOBER 24, 2019

They develop their roadmap as a list of features, rather than using the roadmap to communicate the value they expect the product to deliver. For example: You will often be too optimistic about what your team can build in the time you have. A customer-centric attitude is a habit every PM is well advised to develop.

Product Research 54

Product Research Product Management Product Manager Weak Development Team 54

Mind the Product

MARCH 18, 2019

As a product consultant and trainer, I hear a lot of similar questions over and over. If something is not working properly while you are developing functionality, or something you just built has now broken something else, it’s not a bug. Sometimes I’ll get into discussions with teams about whether or not you should estimate bugs.

Reporting Tools 106

Reporting Tools Weak Development Team Roadmap User Testing 106

ProductPlan

DECEMBER 4, 2019

Situation: You’ve painstakingly constructed a roadmap after consulting with various stakeholders, the development team, and your peers. Soft skills” aren’t always part of their repertoire, not to mention loads of “ developer-speak.”. Be sure they’re aligned with the vision and goals for the product.

Development Team Review 67

Development Team Review Software Review Product Management Product Manager 67

Product Innovation Educators

OCTOBER 24, 2022

Andrew and his co-founder and team have created a way for their customers to design engagement rings, experience their design in their home with a mock-up ring, tweak what they want, and then receive their one-of-a-kind custom ring. We do a 30-minute video design consultation and then send them a technical sketch of the ring.

User Friction 71

User Friction Customer Experience User Testing Customer Feedback 71

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. That’s why it’s incredibly important to develop a good level of empathy and user understanding, not only for yourself, but for the whole team.

Artificial Inteligence 178

Artificial Inteligence Data Visualization Product Research Reporting Tools 178

Under 10 Consulting

MAY 15, 2020

The roadmap is one of the most common tools requested of product teams by executives, development and operations, sales and marketing teams, and key customers. . ?. A roadmap is a vision document showing where the product might be headed over the next few months or years. ." — Johnson's Roadmapping Conundrum. ?.

Roadmap 65

Roadmap Reporting Tools Research Software Weak Development Team 65

BrainMates

DECEMBER 12, 2019

The gap between rich and poor is widening, and this is causing an increasing disenchantment with the model which has been so successful. As a social entrepreneur with Full Time Lives and in my Product Management consulting work for Brainmates. Our world is in the midst of some seismic changes. Measuring more than profit.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

The Product Coalition

MARCH 15, 2020

Product strategy should help you decide which problems need to be solved to make your product vision a reality. In product development, necessary actions and emergent information is rarely obvious or clear, which is why we need inductive reasoning. Do this often to reorient teams where and when necessary.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

JULY 30, 2020

This incentive allowed us to charge the doctors a subscription fee to be in the platform (after initial vetting) and still pay a % fee on each consultation. My suggestion is to have a vision for monetization and document the assumptions and goals before building the product. and new bookings at 0.5%. LTV/CAC ratio of 0.05?—?we

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

PMLesson's Ace the PM Interview

FEBRUARY 11, 2019

Transformation Labs is an advisory and consulting firm that helps enterprise and technology companies accelerate their path to product success. I started my career as a software developer, working on database applications. I also ran my own consulting business for a few years. Saeed Khan is the founder of Transformation Labs.

Research Software 40

Research Software Weak Development Team Product Research User Testing 40

Intercom, Inc.

APRIL 8, 2021

As face-to-face consultations were no longer an option for many healthcare providers, Joel and his team dropped everything and asked themselves: what could they build to help their customers (and their customers’ patients) adapt to the new normal? It was exciting, and the worst-case scenario wasn’t so bad.

Healthcare 211

Healthcare Data Visualization Customer Experience Weak Development Team 211

ProductPlan

MARCH 17, 2021

When your team participates in video calls all day, the idea of an extended virtual gathering may fill your team with dread. Why Events Matter to Your Team. Rituals and stories create a team identity. Ritualized gatherings build a cultural heartbeat and team identity. Humans are story-seeking creatures.

Events 52

Events Leadership Weak Development Team Product Research 52