Product Management University

MARCH 1, 2017

Are buzzwords bad? Furthermore, once the buzzword dialog gets rolling, it’s contagious, and before you know it you’ve developed your own internal code language that’s impossible for others to decipher. Your sales team will be more efficient with our solution. Buzzwords vs. Plain Simple English.

Marketing 100

Marketing Weak Development Team B2B Enterprise 100

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? We try to give teams frameworks. Listen to or download the original podcast here.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? We try to give teams frameworks. Listen or download to the original podcast here.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Second, and more important, it shows the demotivation and binary thinking that can result from bad or nonexistent communication.

Engineering 100

Engineering Weak Development Team Technical Review Software Review 100

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

JANUARY 5, 2019

It’s always there, and it follows you around like a bad penny. It’s the stuff that your engineering team has since learned could have been done a lot better. Nobody’s ever received a call from a big enterprise customer asking if your team is planning on moving towards more of a microservices architecture anytime soon.

Reporting Tools 140

Reporting Tools Customer Experience User Testing Product Management 140

Userpilot

JANUARY 31, 2023

That starts with clear product positioning and unambiguous messaging. Next, you’ll want to focus on the signup flow : it’s important to create a positive first impression. Al Ries Positioning is a powerful strategic tool. Not every query needs to go to your support team!

Onboarding KPIs 98

Onboarding KPIs User Testing Analytic Tools Feedback Software 98

Tyner Blain

AUGUST 10, 2023

Staying the course is drifting off course. When you don’t use problem statements to express your intent, there are no signals to help your organization stay on course. Let’s dig in to the third challenge – making teams more efficient by making them more effective. This continues to create cognitive dissonance.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

Reporting Tools 143

Reporting Tools User Testing Research Software Product Research 143

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mind the Product

JULY 6, 2018

Failing is an eventuality in software development. Product managers are asked to look after all facets of a product’s development, from conception to launch. Here are some of the hacks and tools I’ve found that have made my decision making easier, and which have helped to make my failures a positive learning experience.

Research Software 93

Research Software User Testing Product Management Product Manager 93

Userpilot

OCTOBER 1, 2022

As you develop your product and achieve product-market fit , you must consider the technology adoption curve , which divides users into five segments: innovators, early adopters, early majority, late majority, and laggards. So instead of relying on the dev team, why not try a Userpilot demo to see how you can improve adoption without coding?

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

ProductPlan

OCTOBER 1, 2020

Of course, the 2020-2021 conference circuit looks very different from a typical cycle — many events have been postponed or gone completely virtual during the pandemic. The conference is structured around the “7 Ps of Product”—Problem, Purpose, Position, Price, Practice, Promotion, and Performance. SaaStr Annual.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. UX studio is a web designing company founded by Dávid Pásztor in 2013.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. UX studio is a web designing company founded by Dávid Pásztor in 2013.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

JUNE 11, 2020

If you don’t have in-house developers, building your own software becomes a near-impossibility. If you’re looking for an Enterprise plan of a readily built software product, then you have to accept that it comes at a cost. Usually, enterprise-level SaaS plans are priced per user. The factors you need to consider.

Research Software 68

Research Software Customer Experience User Testing Data Visualization 68

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Yes, we’re B2B but are we targeting small businesses or enterprise? What colour should our homepage CTA buttons be?

Research Software 52

Research Software Product Research Product Management Product Manager 52

The Product Coalition

JULY 5, 2020

For many, careers invested in continued vertical and horizontal learning and progress take years to develop. This will be factored into your job search with the position level you applied for. This is a hard sell when you’ve spent years developing your career and someone wants you to start over. Are you a Support Engineer?

Weak Development Team 79

Weak Development Team Banking Leadership Engineering 79

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. Instead, focus on fostering a culture of communication and feedback loops between the team. He really fosters innovation and humility as a team player – aspects that were important to me. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Amplitude

NOVEMBER 16, 2018

That meant we had plenty of money to run experiments and invest in high-quality work, as well as in developing the next generation of creative talent. J: The traditional consultancy space, where you are largely working with enterprise, tends to provide limited exposure to the kinds of data that you would get working in-house at a startup.

Weak Development Team 65

Weak Development Team Data Visualization Consulting Startups 65

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. Of course, many of these will be in research mode, with any purchase decision some way off into the future. Iterate the product based on feedback. Close the deal.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

APRIL 27, 2021

And why should you use a set of SaaS onboarding tools to create your onboarding flows when you have a team of developers? Unless, of course, you want to spend the next 3 years in stealth mode. Userpilot offers users two subscription plans to choose from Growth (starts from $249/mo) and Enterprise (starts from $749/mo).

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JANUARY 18, 2021

His company actually has the funds to become an enterprise customer. If you recall the story of Simon and his project management tool, the tool failed because his first experience with the product was so bad. As Fairmarkit’s analysis shows, getting a user to activate will positively impact other pirate metrics as well.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

DISQO

DECEMBER 9, 2014

They usually want introductions to investors and developers – rarely are they seeking advice. It’s important for product owners, managers, and visionaries everywhere, from SMBs to enterprises. People are notoriously bad at envisioning what they want even when they see it. People evaluate ideas in context.

Product Research 40

Product Research Weak Development Team Magazine Feedback Software 40

DISQO

DECEMBER 9, 2014

They usually want introductions to investors and developers – rarely are they seeking advice. It’s important for product owners, managers, and visionaries everywhere, from SMBs to enterprises. People are notoriously bad at envisioning what they want even when they see it. People evaluate ideas in context.

Product Research 40

Product Research Weak Development Team Magazine Feedback Software 40

DISQO

DECEMBER 9, 2014

They usually want introductions to investors and developers – rarely are they seeking advice. It’s important for product owners, managers, and visionaries everywhere, from SMBs to enterprises. People are notoriously bad at envisioning what they want even when they see it. People evaluate ideas in context.

Weak Development Team 40

Weak Development Team Magazine Vision Enterprise 40

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userpilot

DECEMBER 11, 2019

This is way more efficient than relying on your already-busy dev team. You can add interactions so that other team members can see the functionality. You can also use InVision to gather feedback from other team members, and collaborate with them on your designs. Once your design is done, you can hand it over to your dev team.

Data Visualization 68

Data Visualization Feedback Software Research Software Analytic Tools 68

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Yet it’s the first KPI proposed by many exec teams.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. In reality, you may not see a positive return from a new hire for 12 to 18 months. If it’s not working, it’s easy to change course. I’m not a good developer, but I know enough to sort of be dangerous. Hard conversations ensued.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

BrainMates

NOVEMBER 1, 2021

Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. You have just invested 1000s of work hours and millions of dollars in developing & launching this product. Failure Point #4 – Poor design & execution. To that, I say unequivocally NO !

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

UX Studio

MARCH 11, 2024

I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups. Really anything to do with the wind surfing. And it’s not that captivating for you.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. If you’re wondering where’s SaaS?

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Business of Software Conference

FEBRUARY 16, 2021

0:35 James Avery, Kevel: Yeah, we’re actually we, we decided to take a little break of locked out, of course, like everybody else, we’ve been stuck in our house, working from home, kids are going to school from home. And I was a software developer before. And then we, we started to sell like big enterprises.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  There’s something more systematic here.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

People-First Product Leadership

JULY 17, 2023

In this week’s newsletter, I’m focusing on articles which will help you navigate through the product management fog and learn practices that help setup product teams for success. To ensure your team’s success, think beyond your own team. which bring more value and benefit the organization - not just your team.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52