Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Inbound and Outbound Success Stories. Inbound VS. Outbound for SaaS Marketing. Content Marketing.

Research Software 74

Research Software User Testing Outbound Marketing 74

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. By implementing messenger-based support and using a strategic framework like the Conversational Support Funnel , you can scale your support without needing to increase budget or add headcount. The results speak for themselves.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Lenny Rachitsky

MARCH 12, 2024

Are there any frameworks, methods, or processes you’ve found to be especially useful in your work that others may find useful, too? Some of these inbound requests have turned into great episodes, but I find this channel to be the least helpful for finding great guests. People will start to come to you. Say no to most of them.

Technical Review 137

Technical Review Analytic Tools Research Software Feedback Software 137

Userpilot

MARCH 8, 2022

An iterative product framework for identifying and pursuing the right opportunities to create value. She specializes in product marketing, inbound – lead generation through content, videos, influencer marketing & brand marketing. Of course – the list of inspiring female thought-leaders in Product could go on and on.

Technical Advisors 115

Technical Advisors Product Research Analytic Tools User Testing 115

Userpilot

MAY 3, 2023

Of course, none of this is possible without the right tool for the job. Marketing analytics primarily focus on external data and metrics related to customer acquisition, inbound marketing channels, website attribution, and engagement with your community. OKR framework. On the contrary, there are clear distinctions.

Analytic Tools 78

Analytic Tools Data Visualization Feedback Software User Testing 78

Intercom, Inc.

NOVEMBER 20, 2018

The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence. For many B2B SaaS companies, inbound marketing represents a cornerstone of all marketing activity. Inbound marketing is when you create compelling content that educates and informs your target personas.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

eG Innovations

MAY 3, 2021

Of course, if you have a monitoring tool in place when you run your stress test, you can also observe I/O latencies, queueing and other related parameters. This can be particularly useful for testing the robustness of platforms to corrupt data packets and malicious inbound network activity. iperf / iperf3.

Data Visualization 105

Data Visualization User Testing Product Research Testing 105

Userpilot

OCTOBER 25, 2022

This includes inbound activities like defining product vision and product strategy, setting product goals, developing the product roadmap , or planning the product launch. Try one of the goal-setting frameworks, like SMART or OKR. You can use frameworks and tools like the ones developed by Teresa Torres to guide your product discovery.

Product Research 96

Product Research User Testing Customer Feedback Research Software 96

Intercom, Inc.

NOVEMBER 7, 2019

Nico: Of course. So of course we use LinkedIn, we use social selling, we use email, we use calls, etc. But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website. So of course we are doing corporate cards, basically smart cards.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

NextBigWhat

OCTOBER 30, 2020

Objectives and key results (OKR): A goal-setting framework that helps companies set an objective, which is “what I want to have accomplished,” and the key results, which are “how I’m going to get it done.” Bullseye framework: To systematically find the most promising channel. It has a sense of urgency. It has a purpose.

User Testing 52

User Testing Reporting Tools Product Management Product Manager 52

Mixpanel

FEBRUARY 23, 2021

Every business is unique, and metrics frameworks apply differently 5. Over the course of our conversations, we were pointed to several measurement frameworks for finding product-market fit, with differences depending on the product category, and industry. Every business is unique, and metrics frameworks apply differently.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

DISQO

JULY 5, 2018

If you’re good at course correcting, being wrong may be less costly than you think, whereas being slow is going to be expensive for sure.”. Research teams incorporate their principles and best practices into the frameworks, tools, and platforms that product teams use. If you wait for 90%, in most cases, you’re probably being slow.

User Testing 66

User Testing Research Software Market Research Product Research 66

DISQO

MARCH 6, 2020

If you’re good at course correcting, being wrong may be less costly than you think, whereas being slow is going to be expensive for sure.”. Research teams incorporate their principles and best practices into the frameworks, tools, and platforms that product teams use. If you wait for 90%, in most cases, you’re probably being slow.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Intercom, Inc.

JULY 29, 2021

We have business development doing inbound and outbound. Unless, of course, it’s a once-in-a-lifetime offer. A framework for choosing the right company. It’s the same framework when BrowserStack called. And thankfully, that framework has helped me make some decent decisions along the way.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

DISQO

JULY 5, 2018

If you’re good at course correcting, being wrong may be less costly than you think, whereas being slow is going to be expensive for sure.”. Research teams incorporate their principles and best practices into the frameworks, tools, and platforms that product teams use. If you wait for 90%, in most cases, you’re probably being slow.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

If you’re good at course correcting, being wrong may be less costly than you think, whereas being slow is going to be expensive for sure.”. Research teams incorporate their principles and best practices into the frameworks, tools, and platforms that product teams use. If you wait for 90%, in most cases, you’re probably being slow.

User Testing 40

User Testing Research Software Product Research Market Research 40

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Today’s guest has been bootstrapping for most of her life. When we started, our product was very niche. It’s a different game.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Brian Balfour

OCTOBER 13, 2017

This post is the HubSpot Sales case study that illustrates the concepts of the 4-Fits Framework, a 5 post series in which I explain the four frameworks you need to align to grow to a $100M+ company. Content and inbound sales was the bread and butter of HubSpot's history. But ultimately changing course was the right decision.

Framework 111

Framework User Testing Customer Experience Inbound 111

Brian Balfour

OCTOBER 12, 2016

As we emphasize continuously in Reforge , becoming an elite growth marketer has nothing to do with the specific hammer in your toolkit and everything to do with mastering the emerging skills, frameworks, and thought processes that enable you to solve new problems, repeatedly. It is such a popular question that it was asked on Inbound.

Marketing 94

Marketing Data Visualization Customer Experience User Testing 94

Intercom, Inc.

JUNE 23, 2020

Between them our panel offer a 360° view of this important development and allow us to better understand how and why this framework was developed and what it might mean for your business. We love and use Intercom, of course, to support our customers via the Messenger. That sounds like a really robust framework.

Reporting Tools 118

Reporting Tools Customer Experience User Testing Data Visualization 118

Pragmatic Marketing

NOVEMBER 9, 2009

Product owners can close the gap between a product manager’s inbound role (that is, understanding the needs of the marketplace) and the development team’s need for product direction (that is, understanding the detail of personas and their problems). The accompanying diagram shows the four roles aligned with the Pragmatic Marketing Framework.

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

Intercom, Inc.

MARCH 31, 2021

Below, we share a proven framework and powerful workflows for freeing up your support team’s workload and ensuring only the most high-value, complex queries reach their inbox. At Intercom, we use a framework called the Conversational Support Funnel to deliver efficient, personal support to our customers. Median first response rate.

Data Visualization 213

Data Visualization User Friction Customer Experience Customer Satisfaction 213

Userpilot

JULY 22, 2023

Your positioning and messaging attract the right customers Of course, having the right audience in mind isn’t much help if you aren’t able to attract those customers in an effective and targeted manner. The three-stage growth loop framework. Input is the strategies you use to acquire new users.

Feedback Software 84

Feedback Software User Testing Strategy Onboarding KPIs 84

Business of Software Conference

JANUARY 28, 2019

My first iteration of my title for the course it’s no longer turning software into money, but it will be a bit of that. Of course it doesn’t work. Someone said to me of course we need to stop doing commissions for our salespeople. And very often, people come to me with a specific way – with a sales problem or situation.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

StubHub

MAY 8, 2019

This new program, which we developed over the course of a year, has already made available to our partners an entirely new set of APIs that address key business processes like event cataloging, inventory management and order management. Specifically, we worked with their Day 0 Engagement team using the SPRINT framework?—?a

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Intercom, Inc.

NOVEMBER 23, 2022

The other half said, “Of course, I would’ve sold.” For folks who don’t know ProfitWell, we went really deep on content marketing and were the first B2B company to do what HubSpot’s calling inbound media. There are just things that happen because you can’t have full visibility.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Intercom, Inc.

JANUARY 31, 2019

Of course, you got to have emotion, which is why we’re using more adverbs. So like we’ve always done with operations and process, we sat down with the sales team over the course of weeks and months and together, very collaboratively, built a process. Then we also look at inbound as a separate function. I’m weak here.”

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Brian Balfour

JUNE 20, 2017

If you want to learn more about onboarding strategies and frameworks, consider applying for the next Reforge program here. Ultimately, their two most basic criteria evaluate an inbound Creator's breadth of reach and depth of relationship with their audience. l hope you enjoy the post.

Research Software 84

Research Software Onboarding KPIs User Testing Customer Experience 84

Userpilot

MAY 19, 2021

Of course, the more capital the better, but marketers still have to be creative and strategic with what they choose to pursue. Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Inbound Marketing. Source: Hubspot.com. Social Media.

Research Software 119

Research Software B2B User Testing Customer Experience 119