Product Talk

MAY 14, 2025

Chi started sitting in on quarterly business reviews with top vendors. These were review sessions Chis companys account management team was already having, and they gave her the chance to ask vendors about their order volume. This process also uncovered variation in the way different vendors work.

Product Research 133

Product Research User Testing Technical Review Systems Review 133

NextBigWhat

FEBRUARY 8, 2021

How does one explain Prime music and video – all in the name of building more consumer loyalty? The book, Working Backwards walks you through the launch of some of the iconic Amazon products including Kindle, Amazon Prime, Amazon Echo and Alexa, and AWS (and of course, Fire Phone too). What has Alexa got to do with e-commerce?

Systems Review 136

Systems Review Software Review Books Customer Experience 136

Modus Create

MAY 26, 2021

As part of a recent customer engagement, we were tasked with defining a naming convention for GitHub repositories. Up to this point, each project team had used whatever convention (or none) they liked to define the repository name, leading to a situation where there was a lack of consistency across the GitHub organization. Consistent.

Naming 105

Naming Product Research User Testing Research Software 105

Userpilot

JUNE 2, 2025

Instead of wrestling with fragile, error-prone infrastructure, follow our best practices and deploy a push software tool engineered for precision, personalization, and privacy. Of course, poor execution backfires. They include the customers name and regularly inform them when their favourite product is back in stock.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Intercom, Inc.

APRIL 24, 2019

Preparing for interview questions in software engineering is almost a full-time job. If you are a graduate software engineer and getting ready for your first job interviews, here are the different areas you should focus on. General software engineering interview questions. Questions about your background.

Software Engineering 26

Software Engineering Feedback Software Research Software Software Review 26

UX Planet

DECEMBER 11, 2023

The idea for a course catalog of conversation design courses has been parked in my drafts for the entire year. This was originally supposed to be titled, “The 2023 guide to conversation design courses,” but here we are, mid-December and I only now summoned up the courage to jot down my thoughts on this massively intimidating subject.

Technical Review 97

Technical Review Certifications Software Review User Testing 97

The Product Coalition

DECEMBER 20, 2021

Well, I’d never worked with testers or rather I’d never taught testers how to code. QA Automation Engineer is a product quality assurance specialist who creates tests with the help of software tools and verifies execution results. The main task of QA Automation specialists is to check someone else’s code with their own.

Engineering 158

Engineering Software Review Reporting Tools Data Visualization 158

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Styling requires coding. Source: userpilot.com. Pros of Userpilot. Cons of Intercom.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Product Talk

MAY 15, 2024

Quick Re-Introduction to Ellen Juhlin If you’re a longtime Product Talk reader, you’ve taken a Product Talk Academy course , or you’ve spent some time in the Continuous Discovery Habits community , you probably already know Ellen Juhlin. Do you have a Product in Practice story you’d like to share? You can submit yours here. Click this link.’”

Product Research 336

Product Research Feedback Software Analytic Tools User Testing 336

Product Talk

JUNE 21, 2023

This is what inspired Teresa to write the Continuous Discovery Habits book and shift Product Talk to a course-first business. Today, we’re excited to share that we’ve added yet another instructor (and yes, her name is also Ellen!) By the way, it’s not a requirement that new instructors be named Ellen—just a fun coincidence!

Product Research 240

Product Research User Testing Research Software Customer Experience 240

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. But boy is it powerful.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Mind the Product

OCTOBER 25, 2018

Let’s look at examples from online review site Trustpilot , where I used to lead the consumer site. At Trustpilot, reviews for a company are shown on a company’s “profile page”. If a company does not have any reviews, there is only an empty profile page. Getting the first review is important for Trustpilot. Improvement.

Customer Experience 187

Customer Experience User Testing Product Research Software Review 187

Roman Pichler

APRIL 13, 2021

This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. This might have involved observing target users, interviewing them, carrying out competitor research, and using throw-away prototypes, to name just a few strategy validation techniques.

Feedback Software 156

Feedback Software Analytic Tools Data Visualization Research Software 156

The Product Coalition

NOVEMBER 2, 2021

The thing about testing techiness, is that some non-technical folks are sometimes so intimidated by the sheer presence of a data structure or a few lines of code, that they would immediately shut down and be unable to answer even the simplest of questions. while the user name does have a unique id, the team and content do not.

Technical Review 175

Technical Review Analytic Tools Software Review User Testing 175

Product Innovation Educators

APRIL 26, 2021

The name of this podcast is changing to Product Mastery Now, to better reflect our purpose of helping product managers becoming product masters, gaining practical knowledge, influence and confidence so you’ll create products customers love. . 28:54] Where is Scrum used other than for software projects? Innovation Quote.

Reporting Tools 204

Reporting Tools Feedback Software Technical Review Agile 204

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. " As the name suggests, it's more goal-orientated than Pendo's Funnels. And of course, you can still use NPS scoring to get quantitative analytics from Userpilot as well. Feature Clicks.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Melissa Perri

FEBRUARY 15, 2017

Think back, before Google Maps, to what a real roadmap was- those things with tiny, tiny city names and thousands of squiggly lines. Gantt Charts are a project management tool used to keep track of timelines and due dates. But first, let’s talk about Roadmaps in general, and how they got us on the wrong track to begin with.

Roadmap 222

Roadmap Product Research Research Software Feedback Software 222

The Product Coalition

MARCH 8, 2023

Open-source software has proven its potential for accessibility, connected developers, and reduced expenses. Is open source software the inevitable future? Consider how open-source software has impacted the world. Most of the cloud runs on Linux, so free software powers most modern computing resources.

Research Software 78

Research Software Feedback Software Software Review Technical Review 78

Mind the Product

AUGUST 20, 2019

This is, of course, a subjective observation which comes from interacting with many organisations as a product consultant. Consider the name of a key artefact that product managers own: the roadmap. While the product manager doesn’t necessarily design or code or promote, the good ones empower and inspire everyone around them.

Product Management 179

Product Management Product Manager Software Review Customer Experience 179

Intercom, Inc.

AUGUST 25, 2020

The democratization of software adoption doesn’t necessarily work at scale. It’s one thing to buy a time-tracking app, and it’s another thing to buy a complex piece of software that’s expensive. Democratizing the adoption of software. The end-to-end review. They buy into the vision.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) Use referrals to encourage users to refer your app to others.

Research Software 65

Research Software User Testing Customer Experience Customer Feedback 65

The Product Coalition

APRIL 20, 2023

We could honestly just dub it the “ PM Imposter Syndrome” : the condition of feeling anxious or internally unsuccessful due to any lack of “building the product” within a product team, even if the team itself is successful. Engineers code. About Me My name is Kasey, AKA J.X. Fu (pen name). So why do we feel this way?

Technical Review 147

Technical Review Product Research User Testing Software Review 147

Sachin Rekhi

MARCH 1, 2020

Book reviews. With these, I try to bring a personal perspective to the book review as opposed to simply summarizing it. What they realized in preparing these decks was that they would waste a lot of time finalizing slides only to have the presentation dramatically altered after reviewing it with the partner on the project.

Data Visualization 198

Data Visualization User Testing Customer Feedback Software Review 198

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. It boasts two main advantages: a no-code builder that allows you to create prompts without coding, and a personalization filter for selecting who sees a prompt.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Landing pages, concierge MVPs, or just conversations can validate direction before code.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Intercom, Inc.

OCTOBER 27, 2022

If you’re running a business, especially in banking or fintech, it’s important to do due diligence and verify the identity of a customer to assess the risk they pose to your business. Alex: Well, I started coding very early, when I was a teenager. I was passionate about tech and coding. What does it look like now?

Technical Review 118

Technical Review Software Review Data Visualization Systems Review 118

Mind the Product

APRIL 4, 2017

Since most product managers are already familiar with delivering production-ready code in the delivery track, I’ll keep my focus on the discovery track. Trustpilot is a review platform that helps companies collect reviews, and consumers shop smarter. To get users back to Trustpilot’s website after writing a review (retention).

Agile 186

Agile Product Research User Testing Customer Experience 186

Intercom, Inc.

SEPTEMBER 26, 2018

Remember those halcyon days when software was sold through licenses and you only had to win over each customer once to stay profitable? We define customer engagement as: communicating with your customers over the course of their lifecycle to help them get to the outcome that they want. At minimum, address people by their name.

Messaging 202

Messaging User Testing Customer Feedback Customer Experience 202

The Product Coalition

MARCH 9, 2021

But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. Lyft: adding a new payment method or promo codes Rating At the end of the trip, both parties can rate each other. Messaging, ratings & reviews, booking history. The required minimum is bank cards and cash.

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

Product Management Lessons from the Trenches

DECEMBER 17, 2018

This applies at web-scale of course, but also can be powerful for intra-organization search as well. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc. Named Entity Extraction?—?identifying Do not assume that open source software will be “good enough” as is.

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

Userpilot

SEPTEMBER 9, 2021

The content of your welcome page should greet the user by name, introduce your business, outline the next steps, and feature a picture of one of your team. It's futile to code a welcome page from scratch, even if you're using templated code. A better idea is to use software to help you automate the design process.

Software Review 98

Software Review Customer Experience User Testing Technical Review 98

Agile Velocity

OCTOBER 11, 2023

First, the assignment of story points is subjective and can vary widely among team members due to differences in experience, perception, and understanding of the work. Configure & Run the Simulation: This often requires software or tools tailored for Monte Carlo methods but you can absolutely randomize data through a spreadsheet.

Data Visualization 122

Data Visualization Software Review Technical Review Agile 122

The Product Coalition

NOVEMBER 19, 2020

The problem The friend I talked to is named John. That being said, there is an additional element of complexity due to the fact that many companies don’t hire entry level product roles. I once met a guy named Brett on a flight to SF. You don’t even need to know how to code. No need to code anything. Don’t have any?

Technical Review 167

Technical Review Product Management Product Manager Research Software 167

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Think about the complexity involved in developing and releasing a piece of software. It derives its name from its linear nature. What is Waterfall?

Technical Review 98

Technical Review Agile Development Team Review Software Review 98

freshtrax

OCTOBER 19, 2021

Developers who are familiar with coding know you need to pull strings to translate your code, then you need to import those strings into a management system. Of course, the important process of translating content is done by your translator. This keeps in mind both the content of the software and the UI (user interface).

Research Software 111

Research Software Marketing User Testing Software Review 111

The Product Coalition

JUNE 17, 2019

combined with carefully carried out due diligence?—?can no real names, numbers or data are shared with developers. The main database, with clients’ personal information, should be available only to a strictly limited number of employees and, of course, only those officially employed by the bank itself.

Banking 113

Banking Development Team Review Software Review Technical Review 113

Tyner Blain

MARCH 20, 2025

This isn’t about name-calling a leader as a dictator , it is about honestly acknowledging that the dialog is a dictation – orders are given and orders are taken, without more than a superficial interaction. Dictation feels like micro-management, where the person setting direction is also telling you how to do your job.

Research Software 59

Research Software Weak Development Team Systems Review Product Research 59