Intercom, Inc.

OCTOBER 22, 2019

When you’re a rep, you could be thinking about outbounding to prospects, building pipeline, or moving forward the opportunities already in play. “If you want to succeed as a sales leader, you need to focus on moving fast where it matters” Of course, prioritization looks different depending on your role.

Weak Development Team 123

Weak Development Team Inbound Outbound Framework 123

Userpilot

MARCH 23, 2023

Closed-loop analytics will help you streamline your sales processes, bring in more leads/customers, and increase conversions through a closed-loop marketing strategy. How to implement closed-loop analytics If you want to implement an actionable closed-loop marketing strategy, then there are five things you need to do.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

BrainMates

SEPTEMBER 19, 2022

The product managers drive the team roadmaps according to set objectives aligned to company objectives, as well as the product strategy overall. These product managers are driving inbound and outbound activities, so they are part of the product team and the GTM teams. So product is quite central to your operations?

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

UX Studio: Product Management

JULY 29, 2021

Of course, the amount of choices you have depends on the boundaries of your imagination, but let’s break them down into three big categories: working for a big company, working for a startup, and going freelance. Especially as you progress towards more influential positions. Of course, some markets are sales-intensive by nature.

Research Software 110

Research Software User Testing Product Research UX 110

Userpilot

OCTOBER 8, 2021

By turning your product itself into a viral sales engine, these platforms take the pressure off traditional sales and marketing departments — and, of course, their associated budgets. The emergence of the product-led growth strategy. To be clear: both of these user acquisition strategies still work in 2021. Source: Kommunicate.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

Intercom, Inc.

NOVEMBER 7, 2019

At Spendesk I am currently head of sales, so my main missions are about hiring and building the sales department on one side, and I also work around like all of the go-to-market strategy. It’s super important to think early on about what strategy you have. Nico: Of course.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userpilot

FEBRUARY 4, 2022

Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. The enterprise model: Succeeding with an enterprise sales model will require a sales team, outbound marketing, and enough capital runway to endure the long sales cycles. The self-service model. The enterprise model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Intercom, Inc.

NOVEMBER 17, 2022

In today’s episode, we sat down with Alina to chat about starting a company from scratch, the importance of a marketing strategy that drives growth, and the perks of being remote-first. When an SDR is with someone on the phone, especially outbound, and they are interested in doing a demo, they need to seize the moment. But I was naive.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

PMLesson's Ace the PM Interview

OCTOBER 30, 2019

I landed product roles at Tesla, where I worked on their outbound logistics technology, and at Microsoft, where I worked on privacy features for Edge. Makes sense - internships are just an extended interview for a full-time position. Exponent is an incredible course. Q: How did you first hear about Exponent?

Engineering 45

Engineering Feedback Software Product Management Product Manager 45

Bain Public

NOVEMBER 4, 2018

In some organizations, the strategy/decision making (roadmap) happens without product management. Organizations don’t always wants product managers to align product (or technology) initiatives with the business strategy. The stethoscope is an icon, of course. Give it to your office community, and they will love you. Be the CRO.

User Testing 40

User Testing Feedback Software Customer Experience Customer Feedback 40

Userpilot

JANUARY 26, 2024

TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion. Our product-led growth playbook includes 11 strategies: Leverage product virality and network effects to drive organic growth. What is the product-led growth strategy?

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization User Testing 103

Intercom, Inc.

JUNE 23, 2020

We love and use Intercom, of course, to support our customers via the Messenger. And then, of course, human support where you’re trying to really one on one resolve an issue with the right team member. Always a work in progress of course, but we’re pretty excited about it. Dee: Yeah. I can imagine you are.

Reporting Tools 118

Reporting Tools Customer Experience User Testing Data Visualization 118

Userpilot

AUGUST 31, 2023

Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers. Customer acquisition is a broad term used to define the actions and strategies companies use to attract new customers. Book a demo now to learn more.

Research Software 110

Research Software Feedback Software Analytic Tools User Testing 110

Intercom, Inc.

JUNE 8, 2021

What became clear over the course of this research is that conversational support isn’t the “future of support” – it’s the present. and collect positive reviews from our customers,” says Vlada Masevich, Head of Customer Success at Survicate. Conversational support positively impacts your whole business. Outbound messaging (70%).

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Intercom, Inc.

DECEMBER 20, 2018

As the co-founder of WebProfits , he’s led marketing strategy for the likes of Intuit, LinkedIn and Salesforce. He joined me for a chat about everything from how to deploy chatbots effectively to strategies for balancing automation and human connection. Sujan: Mailshake is an outbound sales tool. Short on time?

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151

Userpilot

APRIL 30, 2020

Rather, product-led growth has proven to be an incredibly effective strategy for acquiring customers, keeping them onboard, and generating maximum value from them over time. All of this is, of course, contingent on the software’s ability to provide for the user’s needs —and the user’s ability to derive this value from the software.

Reporting Tools 99

Reporting Tools Feedback Software Onboarding KPIs Customer Experience 99

Mironov Consulting

FEBRUARY 6, 2020

This is (of course) an unreasonable question, as every product/ business has its own uniqueness. This makes sense when most outbound spending is through Marketing (not field sales) and we can isolate campaigns or messages or channels with enough volume to accurately compute CAC.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

APRIL 30, 2020

Rather, product-led growth has proven to be an incredibly effective strategy for acquiring customers, keeping them onboard, and generating maximum value from them over time. All of this is, of course, contingent on the software’s ability to provide for the user’s needs —and the user’s ability to derive this value from the software.

Customer Experience 52

Customer Experience User Testing Feedback Software Onboarding KPIs 52

NextBigWhat

OCTOBER 30, 2020

Kernel of a Strategy: A process to create a strategy. Operating Plan (OP1) is an annual planning document that covers the strategy for the next 12 months, ways of executing the strategy, and the budget required. Usually we pitch what we want, follow up 3-4 times more and then move on if we don’t hear anything positive.

User Testing 52

User Testing Reporting Tools Product Management Product Manager 52

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. SaaS Marketing Strategies for Growth in 2021. SaaS Marketing Strategies for Growth in 2021. Outbound vs. Inbound.

Research Software 91

Research Software User Testing Outbound Marketing 91

Intercom, Inc.

MARCH 10, 2020

If you’re in the same boat as us, here are some strategies that we’re thinking about. A smart meeting strategy. Along with metrics, our values will help the team keep a positive “business as usual” mindset. We send automated outbound messages based on actions that the user has taken (or not). Help Center.

Customer Experience 220

Customer Experience Customer Feedback User Testing Feedback Software 220

Gainsight

DECEMBER 23, 2019

Of course, you wanna always push your employees as far as you can but you don’t wanna stretch them too thin. For SMB you want to have more of a one to many strategy. A million things going on outbound-driven, rapidly changing. Other questions that you wanna ask yourself is, can a CSM realistically manage that much as well?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52