Intercom, Inc.

FEBRUARY 28, 2018

Our teams across Intercom think and work holistically, so when we talk about Product, we mean engineering, design, product management, research and analytics. That means we’ll be hiring 350 people over the next 18 months across our offices in San Francisco, Dublin, London, Chicago and Sydney.

Research Software 195

Research Software CTO User Testing Analytic Tools 195

The Basics of Product Management

JUNE 14, 2020

The Product Manager career path is different from the traditional paths in jobs like coding, sales, etc. Unsurprisingly, there is no standard definition across industries or companies for the career growth of Product Managers. Not every company has the position of a Chief Product Officer (CPO). Product Manager Growth.

CTO 52

CTO Product Management Product Manager Management 52

Userpilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Engineering Manager: In charge of planning, designing, and overseeing projects.

Research Software 95

Research Software Feedback Software Analytic Tools Onboarding KPIs 95

Mind the Product

AUGUST 23, 2017

A friend, who’s recently become a product manager, asked me that recently. She’d inherited a technical product where the engineers already had a view of the direction and deliverables required. During planning workshops the engineers were mentioning a lot of tools, methods, processes and concepts that were unfamiliar to her.

Product Management 129

Product Management Product Manager CTO Management 129

Modus Create

DECEMBER 16, 2021

There is something special about a team rallying around a vision and creating a product that users love. . Technical debt refers to the cost you accumulate by favoring easy and quick solutions over best practices in engineering. The key to managing it is understanding the risks and rewards of acquiring it, just like any other debt. .

Reporting Tools 91

Reporting Tools Weak Development Team Management Management 91

Amplitude

SEPTEMBER 11, 2018

Eric Wang, a recently hired software engineer on our product engineering team, shares what it’s like to onboard with Amplitude’s engineering department. I’m a software engineer on the product engineering team. Learn more about the Engineering team at Amplitude. Read the Amplitude Engineering blog.

Engineering 75

Engineering Feedback Software Analytic Tools Customer Experience 75

PMLesson's Ace the PM Interview

JANUARY 18, 2022

Many tech professionals follow a product manager career path because it blends responsibilities and exciting job duties. Product managers are often called "mini-CEOs" because of the influence they have at a company. They manage complex products and work with team members in all departments. What does a Product Manager do?

Product Management 52

Product Management Product Manager Data Visualization Reporting Tools 52

The Product Guy

SEPTEMBER 27, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

UX Studio

APRIL 29, 2019

This case study reports on how we helped optimise their search engine. We worked closely with the CTO, the Head of Product, and an in-house designer. User tests and numbers helped us convince our client and form their vision. As mentioned, the client had a clear vision about the expected outcomes. The UX team.

UX 63

UX Engineering User Testing Reporting Tools 63

The Product Coalition

AUGUST 14, 2018

These more senior engineers often find themselves in a challenging role, splitting their time between individual contributor responsibilities as well as management duties. The context switching between coding and project+team management can be demanding, and finding individuals who can traverse these two plains is difficult.

Product Management 68

Product Management Product Manager User Testing CTO 68

The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. And no one knows this better than Zanade Mann, founder and Managing Director of the Black Women’s Business Collective. There are plenty of resources and advice on unlocking the secrets of the engineering management career path.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

People-First Product Leadership

MARCH 24, 2024

There was the CTO who recommended I take his job to align product, design, and engineering more closely. Nobody wants you to be more awesome than your manager does, because when you're amazing, your manager, his life gets easier, her life gets easier. So, I just think that the mentality we get into [of], "No, no, no.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

The Product Guy

APRIL 4, 2017

In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Business Development vs. Product Management”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

JANUARY 5, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Vikas Batra, lead a conversation around “Emotional Intelligence for Product Managers”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

BrainMates

JULY 3, 2018

According to The Product Management Body of Knowledge, Product Management is: “A discipline that provides managerial focus to products that in turn will generate measurable business benefits.”. Product Managers are often described as “the CEO of the product”. Wondering about moving into a new career in Product Management? ).

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

Mind the Product

MAY 29, 2018

Prior to Benchmark, Sarah was a Partner at Greylock Partners, and a Product Lead for search, recommendations, machine vision, and pin quality at Pinterest. Originally trained as a scientist, he’s had job titles ranging from scientist, to engineer, to product manager, to designer, and even professor. Conference Tickets.

Technical Cofounder 77

Technical Cofounder Fractional CTO CTO Coach User Testing 77

Mind the Product

OCTOBER 18, 2016

In the opening keynote at this year’s London #mtpcon, Silicon Valley Product Group’s Marty Cagan shared his latest thoughts on what makes a great product manager by looking at the people behind some great products. In his talk Marty examined some highly successful products, and the outstanding product managers responsible for them.

Analytic Tools 132

Analytic Tools CTO Coach Finance Customer Experience 132

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan Bergtraum VP Product Management, ServiceChannel. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

The Product Guy

JANUARY 31, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

FEBRUARY 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Guy

FEBRUARY 18, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel. Signup to be a Mentor Today!

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Bain Public

MAY 29, 2020

The right mentoring and coaching support facilitates a startup’s transformation and enables roadmap planning and execution, without straying from the ultimate vision and goal. See the end of this article for more information on how we helped bring these companies and their product management to the next level. In fact, 83.9%

CTO Coach 52

CTO Coach Research Software Startups Feedback Software 52

Mironov Consulting

JANUARY 17, 2019

Bare metal startups don’t have a product management team, just as they don’t have a sales/marketing organization or support group or a business analytics squad. A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO. First, some context.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. of a Chief Product Officer Obsession with the customer’s problem Business savvy Design focus Data-driven thinking Insatiable curiosity Technical fluency Vision How to Become a CPO? How Much Does a Chief Product Officer Earn?

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Usersnap

SEPTEMBER 29, 2022

Create your vision and positioning 4. Each has a different approach to SaaS growth and will significantly impact your company’s product vision and revenue strategy. To create a sustainable SaaS growth engine, you should prioritize your target audience to get to know them inside out. Create your vision and positioning.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

All About Product Management

JUNE 5, 2013

As a product manager I need to tackle objections before they arise at the product steering group meeting so that key decisions are made in a timely fashion. Marty Cagan The product steering group is designed to do exactly what is says on the can and that’s to give a steer to product management regarding the products direction.

Technical Review 48

Technical Review Feedback Software Product Management Product Manager 48

ProductPlan

OCTOBER 10, 2019

As a product manager who now sits on the other side of the table as an executive, I’ve had lots of experience both presenting executive-facing roadmaps and receiving those presentations. They’re the capstone for a product manager’s vision and strategy. I want to share my thoughts from being on both sides of the process.

Presentation 64

Presentation Roadmap Data Visualization Technical Review 64

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. My hope is that this will provide you with moral support on your uncertain journey and serve as another data point to empower your vision.

Feedback Software 86

Feedback Software Systems Review CTO Coach Data Visualization 86

bpma ProductHub

SEPTEMBER 26, 2016

With a keen focus on value and conducting Structured Conversations using the 7 Product Dimensions, you greatly improve your ability to go from vision to value. A successful product delivers value when it is aligned to your product vision and goals. Refinement Is about Readying. Start and End with Value. Conclusion. References.

Vision 150

Vision Fractional CTO CTO Coach Data Visualization 150

The Product Coalition

SEPTEMBER 16, 2023

Drawing upon a rich vein of experiences — from leadership roles in engineering to insightful albeit brief stints as a founder and CTO and steering roles focusing on morphing concepts into market-ready products — my tenure in this vibrant ecosystem has been incredible.

Startups 113

Startups Technical Review Product Management Product Manager 113

ProductPlan

JUNE 22, 2023

Specifically, we’ll employ the help of the recently published 2023 State of Product Management Report. Traditionally, product managers have reported to either engineering or marketing leaders. So much so that a book by that same name appears on just about every must-read list for product managers.

Data Visualization 83

Data Visualization Reporting Tools Customer Experience Product Research 83

Business of Software Conference

MAY 15, 2019

I went on to do management consultancy at ZS associates. Looked to new models for private jet aviation, managed a band, went and worked in film because I love film so much and found it intensely dull working for a blue chip company. The likes of MySpace and other technologies weren’t really there yet.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Intercom, Inc.

OCTOBER 31, 2019

By retiring technologies proactively , you can remain focused on consistently moving the needle. While Tim has been able to utilize some management lessons from his time at behemoths like Facebook, having fewer resources at his startup has forced him to do one major thing: become ruthless about prioritization. I wish it were that good.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169