Intercom, Inc.

FEBRUARY 28, 2018

Our Dublin team is led by our co-founders Des Traynor (our Chief Strategy Officer) and Ciaran Lee (our Chief Technology Officer), along with Paul Adams, leading product management, design and research, and Darragh Curran, leading engineering. Paul needs no introduction for most of you reading this.

Research Software 195

Research Software CTO User Testing Analytic Tools 195

The Product Coalition

JUNE 5, 2022

I was in a meeting with the CTO and his staff one day when he laid out his vision. Part of his vision was “being agile”. The project launched to realize his vision and his team went to work diligently. So, there was a disconnect between the articulated vision and what was implemented.

CTO Coach 148

CTO Coach Development Team Review CTO Telecommunications 148

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This can be a useful option for startups or small businesses that may not have the resources to hire a full-time CTO or may not need one on a permanent basis.

Fractional CTO 52

Fractional CTO CTO Coach CTO Data Visualization 52

Mind the Product

SEPTEMBER 17, 2019

Of course, keeping tactical work aligned with company goals and vision is a critical part of any successful product manager’s job , so this trend to ask for more “strategic thinking” from product people can feel like an invitation to take on more meaningful and high-status work. Leadership should guide, not dictate.

Product Manager 161

Product Manager Product Management Leadership CTO 161

The Product Guy

JANUARY 5, 2017

Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Coalition

SEPTEMBER 16, 2023

Drawing upon a rich vein of experiences — from leadership roles in engineering to insightful albeit brief stints as a founder and CTO and steering roles focusing on morphing concepts into market-ready products — my tenure in this vibrant ecosystem has been incredible.

Startups 147

Startups Technical Review Product Manager Product Management 147

The Product Guy

APRIL 4, 2017

Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Guy

FEBRUARY 18, 2017

Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Lenny Rachitsky

SEPTEMBER 26, 2024

Your career will benefit from being in environments with strong talent and leadership, even if the company isn’t perfect. Cultivate a long-term vision: Develop a strategic plan with clear long-term goals, as demonstrated by Butterfield’s master plan for Slack. Don’t stress over having a five-year plan.

User Testing 108

User Testing CTO Coach Analytic Tools Research Software 108

The Product Guy

MAY 15, 2017

Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

The Product Coalition

SEPTEMBER 29, 2020

You could be a lone PM in a tiny startup with no Product Management team, meaning that you only report to the CEO, or maybe a CTO. From prioritization to vision, you need everyone on board and moving in the same direction. Be a keeper of the vision. Product Managers like to joke that ‘ with great responsibility, comes no power.’

Product Manager 187

Product Manager Product Management Data Visualization Weak Development Team 187

Mind the Product

AUGUST 23, 2017

Asking questions about the value of the components (rather than their function) allows you to build a picture of how they will help you move towards your product’s vision. Focus on the most fundamental deliverables, the ones that are crucial to achieving your product vision. , and so on.

Product Manager 150

Product Manager Product Management CTO Management 150

Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Leadership Forum. Apply to the Leadership Forum. See you in July!

Technical Cofounder 94

Technical Cofounder Fractional CTO CTO Coach User Testing 94

Intercom, Inc.

OCTOBER 31, 2019

The same is true for your question: Yes, of course, at some point it’s easy to overload an individual or a workforce with too much technology, and in the case of the individual, we tend to self-correct. At the enterprise level within companies, this is why you’re always going to need technology leadership.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. of a Chief Product Officer Obsession with the customer’s problem Business savvy Design focus Data-driven thinking Insatiable curiosity Technical fluency Vision How to Become a CPO? How Much Does a Chief Product Officer Earn?

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Mind the Product

APRIL 13, 2018

Sailesh Panchal, CTO at digital payments firm Orwell Group, is an unusual soul. He’s earned the gravitas he emanates from decades in software architecture and technology leadership. This seemingly contradictory background in acting has, he tells me, helped his business leadership in many ways. And I can see how.

Product Manager 127

Product Manager Product Management Management Management 127

The Product Guy

FEBRUARY 2, 2017

Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Arkenea

AUGUST 23, 2024

Wali Khan, a healthcare technology leader with over two decades of experience enabling business capabilities through the development of innovative software products and solutions talks about the role of AI in current and future projects, what it takes to be a successful CTO in the healthcare sector and more.

Analytic Tools 52

Analytic Tools Feedback Software Artificial Inteligence Fractional CTO 52

The Product Guy

MARCH 2, 2017

Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Manager 150

Intercom, Inc.

JULY 21, 2022

The vision? And then, start small – take that bigger vision or dream, break it down into the smallest pieces, and keep scoping back, back, back, back, back, until you have the smallest coherent solution. “Great leadership hinges on some sense of predictability. The predictability of the leadership team, of you, of me.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

The Product Coalition

MARCH 3, 2020

In the case of Showmax, I was the Chief Product Officer, so it was possible to build it into the organization, working with the CTO. It was structured such that there was an overarching set of KPIs agreed upon at the leadership level. Once that’s complete, I’m trying to let each of the teams own that and drive it forward.

Feedback Software 82

Feedback Software CTO Leadership User Testing 82

The Basics of Product Management

JUNE 14, 2020

Not every company has the position of a Chief Product Officer (CPO). In some companies, product management roles up to the CTO (Chief Technology Officer). In some other companies, product management (along with project management), roles up to the CIO (Chief Information Officer).

CTO 52

CTO Product Manager Product Management Management 52

ProductPlan

JUNE 22, 2023

In the product-led organization of 2023, product teams are gaining authority over previously independent teams and even some historically in a leadership role over product. In the Empowered Product Team model, product leadership sets the overall direction and prioritizes the problems to be solved. Consider it the price of leadership.

Data Visualization 95

Data Visualization Reporting Tools Customer Experience Product Research 95

Arkenea

AUGUST 22, 2024

Wali Khan, a healthcare technology leader with over two decades of experience enabling business capabilities through the development of innovative software products and solutions talks about the role of AI in current and future projects, what it takes to be a successful CTO in the healthcare sector and more.

Analytic Tools 40

Analytic Tools Feedback Software Artificial Inteligence Fractional CTO 40

Lenny Rachitsky

JUNE 30, 2024

Where to find Dylan Field: • X: [link] • LinkedIn: [link] Where to find Lenny: • Newsletter: [link] • X: [link] • LinkedIn: [link] In this episode, we cover: ( 00:00 ) Introduction ( 01:11 ) Welcoming Dylan Field ( 02:36 ) Highlights and surprises from Config ( 06:58 ) The philosophy of design ( 08:01 ) Raccoon feet and (..)

Feedback Software 61

Feedback Software User Testing CTO Customer Experience 61

Usersnap

SEPTEMBER 29, 2022

Create your vision and positioning 4. Each has a different approach to SaaS growth and will significantly impact your company’s product vision and revenue strategy. The disruptive growth approach focuses on gaining market leadership with a lower-cost product, which will help capture new customers. Make sense of your data.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Arkenea

JULY 5, 2024

Nima Rad, CTO and founding team member of a fast-growing, series A startup talks about how AI is already transforming how we approach healthcare challenges, building an innovation culture in HealthTech and more. How do you see the role of technology evolving in patient care over the next decade? Connect with him on LinkedIn here.

Data Visualization 52

Data Visualization Technical Review Healthcare CTO 52

People-First Product Leadership

MARCH 24, 2024

His people-first leadership approach lives on through his son who recognized his father’s skills and ability to lead by example. There was the CTO who recommended I take his job to align product, design, and engineering more closely. I won’t ruin the movie for you.

Leadership 52

Leadership Weak Development Team Product Manager Product Management 52

Amplitude

SEPTEMBER 11, 2018

Especially in a bigger company, it usually takes a while before you really get to know people, especially people in leadership roles who are busier and might not have time to meet you during your onboarding. Even though Amplitude is growing, their onboarding is still done by the leadership team.

Engineering 75

Engineering Feedback Software Analytic Tools Customer Experience 75

Business of Software Conference

DECEMBER 15, 2020

In this talk from BoS Europe 2019, John talks about how he set about educating himself by learning from others and why he decided that his business had to have a global vision from the outset. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week.

CTO 52

CTO Education Vision Leadership 52

Product Bookshelf

SEPTEMBER 14, 2020

They hire a CTO and deal with a variety of team problems along the way. Fortuitously, Jack introduces them to a CTO candidate, Raphael, who advises them to eliminate as many of their OKRs as possible and to initiate weekly check-ins. Inspiration is a critical part of leadership. OKRs are KPIs with a soul. Language matters.

Technical Advisors 62

Technical Advisors CTO Coach Technical Review CTO 62

Lenny Rachitsky

JUNE 23, 2024

Feedback for women in leadership roles often comes with added layers of personal critique about style rather than just content. Use this analogy to remind your team that achieving the best outcome demands risk-taking and perseverance through challenges. Learning to interpret this feedback and deciding how to respond is crucial.

Feedback Software 69

Feedback Software Product Research User Testing Technical Review 69

The Product Coalition

SEPTEMBER 9, 2018

With leadership and PM direct reports. By sharing decision rights with your CTO you may find yourself making plans based on more realistic effort estimates and a collaborative vision set with both the Why and How. Agile was supposed to bring product creation closer to the customer. Great products are made of conversations.

Data Visualization 60

Data Visualization Customer Feedback User Testing Feedback Software 60

BrainMates

JULY 3, 2018

They are responsible for all product activities within an organisation, creating the overall product strategy to achieve the corporate vision and goals set by the CEO and board members. Sometimes, the CPO or VP of Product also plays the role of CTO, overseeing Engineering , in addition to product and design.

Reporting Tools 70

Reporting Tools Product Manager Product Management Research Software 70