Product Innovation Educators
DECEMBER 23, 2024
The discussion explores practical applications of AI tools like ChatGPT and Claude in product development, including MVP refinement, customer testing, and marketing content creation. Mike brings valuable insights about the revolutionary transformation of product development through artificial intelligence.
Product Innovation Educators
NOVEMBER 14, 2022
Lessons from launching a #2 Product of the Year on Product Hunt – for product managers. Today we are talking about getting attention for your product launch. We thought about how we could shift that to a more positive experience and cut down on pain points. Product Hunt is not one-size-fits-all.
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Userpilot
OCTOBER 19, 2024
According to the American Customer Satisfaction Index , with an ACSI score of 78.0, overall customer satisfaction in America was the highest it has ever been in Q1 2024. However, while some companies have managed to improve their customer satisfaction levels and benefit from it, many have not. What is customer satisfaction?
Intercom, Inc.
MARCH 9, 2018
So how do you pick up on the essential signals and tones needed to build a connection with potential customers? Just as people prefer to message their friends than call them, customers just don’t want to get on the phone anymore. Here are a few subtle clues we watch for that actually say an awful lot about a potential customer.
Product Innovation Educators
AUGUST 19, 2024
A guide to successful product launches – for product managers Watch on YouTube TLDR The LAUNCH framework, created by James Whitman, offers a complete approach to successful product launches. The LAUNCH Framework Launching a new product successfully is a big challenge for many companies.
Intercom, Inc.
FEBRUARY 21, 2018
In sales, we often talk about how to write great email subject lines or best times to cold call. This helps, but in the world of SaaS it’s more important to communicate with your prospects when the timing is right for them to engage. Case in point: product announcement day. But building awareness is only the first step.
The Product Guy
OCTOBER 25, 2024
Even with best practices in place, product managers often face controversial and uncomfortable challenges when managing stakeholders. From handling feature requests that lack customer validation to managing unrealistic expectations, we’ll discuss practical strategies to maintain alignment and avoid common pitfalls.
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