UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Car Preferences: Customers range from highly specific to completely flexible.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Roman Pichler

APRIL 7, 2025

2] Market Research AI-based tools can discover user and customer trends using predictive analytics. This is unlikely to be the case for disruptive innovations, as I discuss below, as well as specialised products with a comparatively small user base, like tailored IT solutions.

Product Strategy 196

Product Strategy User Testing Data Visualization Strategy 196

Product Innovation Educators

OCTOBER 30, 2023

Tips for creating customer use cases – for product managers Today we are talking about how to create and use customer use cases to guide product design. Summary of some concepts discussed for product managers [6:35] What is a customer use case? 8:36] How do we create a customer use case?

User Testing 326

User Testing Reporting Tools Customer Experience Research Software 326

Product Innovation Educators

FEBRUARY 17, 2025

She shared insights from her experience leading product teams at various organizational scales and helping companies transform their product vision into measurable business growth. She now runs her own consultancy, helping CEOs scale their companies by transforming product vision into measurable business growth.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Product Innovation Educators

DECEMBER 23, 2024

The discussion explores practical applications of AI tools like ChatGPT and Claude in product development, including MVP refinement, customer testing, and marketing content creation. However, Mike emphasizes the importance of balancing AI capabilities with human oversight, warning against over-reliance on AI.

Artificial Inteligence 241

Artificial Inteligence Research Software Feedback Software User Testing 241

The Product Guy

MARCH 12, 2025

If your product is stagnating, if youve ever felt stuck despite following best practices, it’s time to face an uncomfortable truth: the rules you’ve been following may be holding you back. If you’re ready to stop playing by outdated rules and start driving real impact, it’s time to rethink your approach.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Roman Pichler

DECEMBER 4, 2023

1] It involves understanding and selecting user needs, exploring solutions, and choosing the most appropriate one. The opportunities represent the customer needs that, if addressed, will achieve the desired outcome. The solutions, finally, are the products or product capabilities that help solve the customer needs.

Product Research 352

Product Research Product Strategy Strategy Research Software 352

Product Innovation Educators

FEBRUARY 24, 2025

Today we’ll learn how to overcome some of those challenges from a product leader with experience at Target, McDonalds, eBay, and Meta, and now as Founder and CEO of Taelor. This approach has informed her success across different industries and roles, from retail to technology.

User Testing 179

User Testing Research Software Feedback Software Customer Communications 179

Alchemer Mobile

JULY 13, 2021

What is product experience? Product experience refers to the customer journey that takes place within the product itself, from a person’s first login to their last time using the application. It is a broader, more end-to-end view of user experience, which refers to specific interactions a person has within a product.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

The Product Coalition

JANUARY 26, 2021

80 to over 100 hours per week to “change the world” is what Elon Musk wrote in a 2018 tweet, referring to what was considered a standard working week at the time Tesla was ramping up production of its Model 3 sedans. a clear and compelling vision. Sometimes the Product Vision was something spoken by a visionary leader, but unseen.

Vision 187

Vision Product Research User Testing Workshop 187

The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

The Product Guy

NOVEMBER 26, 2024

The criticisms raised in the article—many of which stem from anecdotal frustrations and surface-level observations—overshadow the reality of a role that has become indispensable in delivering value to customers and businesses alike. It’s a job that requires influence without authority, empathy without favoritism, and vision without control.

Weak Development Team 170

Weak Development Team Product Manager Product Management Research Software 170

Roman Pichler

MARCH 14, 2023

I like to think of the product strategy as a high-level plan that helps you realise your vision and that answers the following four questions: Who is the product for? Who are the users and, if appropriate, who are the customers? To capture the product strategy, you can use my product vision board.

Product Strategy 352

Product Strategy Strategy Vision Product Research 352

Productside

MARCH 6, 2025

Meet Brian Fugere , a pro whos navigated the high-stakes terrain of M&A more times than he can count. From surfacing hidden landmines during due diligence to bringing entire product orgs under one cohesive vision, Brians got the battle scarsand the winsto prove it. Technology and processes? You dont want to lag behind.

Technical Review 177

Technical Review Software Review Development Team Review Product Manager 177

Product Innovation Educators

SEPTEMBER 9, 2024

We spot important ideas, uncover customer needs, turn concepts into products or features, and work to increase market share. Introduction: The Role of Product Managers in Innovation As product managers, we’re at the forefront of innovation in our companies. But there’s more to innovation than just creating new products.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304

Alchemer Mobile

MARCH 13, 2024

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award.

Feedback Software 242

Feedback Software Research Software CTO Technology 242

Roman Pichler

SEPTEMBER 11, 2023

I view it as an entity that creates tangible value for users and possibly customers as well as the business. Once you’ve identified and selected a specific product, you can take the next step and determine the people who are required to create or progress it and generate the desired user and business benefits.

Reporting Tools 388

Reporting Tools User Testing Customer Experience Product Research 388

The Product Guy

OCTOBER 25, 2024

From handling feature requests that lack customer validation to managing unrealistic expectations, we’ll discuss practical strategies to maintain alignment and avoid common pitfalls. Often, these requests are made without supporting data or customer feedback, which can create tension between PMs and top-level executives.

Strategy 150

Strategy Customer Feedback Research Software User Testing 150

Roman Pichler

FEBRUARY 14, 2023

It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1] How can you capture the right user stories , for instance, if you are unsure who the users are and why they want to use the product? But don’t stop there.

Product Research 383

Product Research Feedback Software Research Software User Testing 383

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. At Intercom, we have taken advantage of these technologies relatively early. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. We can’t just build for the good path.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Roman Pichler

MARCH 9, 2021

The entire Scrum team is “focused on one … product goal” at a time. Some view it as the product vision , others equate it to the product’s value proposition. A sample goal might be to acquire users, increase conversion, generate revenue, or reduce technical debt. If this definition leaves you scratching your head, don’t worry.

Product Goals 402

Product Goals Weak Development Team User Testing Vision 402

Roman Pichler

DECEMBER 7, 2021

Fourth, it must not cause any harm to its users, the wider society, and the planet. But no matter how a product is classified, it must create value for its users—or it is doomed. Feasibility implies that it is possible to design and build the product: the technologies required exist or can be developed.

Artificial Inteligence 288

Artificial Inteligence Vision Wireless User Friction 288

Product Innovation Educators

JANUARY 25, 2021

He has significant experience managing global organizations to develop and support products and guide the commercialization of products and technologies. Product managers’ main responsibilities are… Understanding the customer experience well. Internalizing a vision and communicating it to others.

Customer Experience 310

Customer Experience Management Management Naming 310

Product Talk

DECEMBER 18, 2024

Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.

Product Research 245

Product Research Research Software Analytic Tools Feedback Software 245

The Product Coalition

DECEMBER 26, 2023

Computer Vision (CV) integration is a light of transformative promise in the ever-changing domain of healthcare. Advances in computer vision in healthcare, particularly in object detection, provide clinicians with the superpowers of unwavering focus and observation. What is computer vision in healthcare? Check it out.

Healthcare 147

Healthcare Research Software Vision Analytic Tools 147

Roman Pichler

SEPTEMBER 2, 2024

Unlike product discovery , it is not primarily concerned with determining the right solution—finding the right features, and creating the right user experience. A handy tool to formulate the strategy is my Product Vision Board, shown in Figure 2. Ethicality risks: Providing the product can harm the users, society, or the planet.

Product Research 238

Product Research Product Strategy Strategy Research Software 238

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. Product strategy sits in between the mission and vision and the plan, either at the company level or at the team level.

Strategy 122

Strategy Technical Review Product Strategy Product Research 122

Product Talk

FEBRUARY 14, 2018

Sally is a product manager, Pam a user experience designer, and they are working on a new mobile app. They’ve conducted customer interviews , defined their MVP , and are now working through the initial designs. Pam is right to be worried about the overall user experience. How should they proceed?

User Testing 274

User Testing Feedback Software Research Software Customer Feedback 274

Arkenea

FEBRUARY 23, 2025

Now’s the time to iterate. But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? Arkenea is a trusted, app development firm with 13+ years of experience.

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

The Product Guy

APRIL 9, 2019

Some of the challenges from my personal experience has been. We perceive strategy from the management as perfectly informed – The reality is that this is a set of decisions based on a snapshot of information at an instant of time! Simple task, right? With these three fallacies, Chris introduced me to the concept of “proto-strategy.”

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. Its time to find out how you can improve UX without compromising the humanelement.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

The Product Guy

JULY 18, 2019

Product development roles and “product” as a discipline are rapidly evolving within technology companies. It is beneficial to understand the difference between these roles, and in particular the different experience and skills they require. This internship grew into a full time role as a project manager.I

Weak Development Team 344

Weak Development Team B2C Customer Experience Advertising 344

Product Innovation Educators

AUGUST 8, 2022

It was scary how little we were utilizing great technology to solve challenges in education. I wondered what we could do to use technology better to share resources among teachers and bring students into the 21st century with skills like innovative thinking. I moved away from the classroom into product technology.

Research Software 267

Research Software Customer Experience Product Manager Product Management 267

The Product Coalition

DECEMBER 28, 2020

Having worked on a number of large technology programmes involving the selection and management of strategic suppliers, I wanted to share my perspectives from the ‘buy side’ on how to build effective partnerships. Partners are typically willing to help each other out in challenging times because of the longer term relationship.

Feedback Software 179

Feedback Software Technical Review Technology Systems Review 179

Product Innovation Educators

JULY 3, 2023

Established organizations are seeing a lot of external change—new technologies, new behaviors among customers and employees, and digital change. Seventy percent of large organizations are failing in their efforts to transform. Digital transformation is not, at its heart, about technology. The challenge is adaptation.

Artificial Inteligence 282

Artificial Inteligence Leadership User Testing Feedback Software 282

Roman Pichler

OCTOBER 6, 2020

This increases the chances of creating a product that users actually want and need and achieving product success. Carrying out product discovery involves answering the following questions: What is the specific value the product should create for the users and customers? Who are the users and who are the customers?

Product Research 295

Product Research Technical Review Feedback Software Research Software 295

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

Vision 148

Vision Product Research User Testing Roadmap 148