Alchemer Mobile

OCTOBER 14, 2021

What strategies do you use to prioritize your product roadmap? What have been your favorite ways to connect and get feedback from your customers? ” Lesson 3: What strategies do you use to prioritize your product roadmap? ” Download the eBook to read the interviews here or watch the full webinar here.

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Technical Review User Testing Data Visualization Product Manager 245

Alchemer Mobile

NOVEMBER 9, 2021

What strategies do you use to prioritize your product roadmap? What have been your favorite ways to connect and get feedback from your customers? ” What strategies do you use to prioritize your product roadmap? ” What have been your favorite ways to connect and get feedback from your customers?

User Testing 246

User Testing Product Research Product Manager Product Management 246

Alchemer Mobile

NOVEMBER 23, 2021

What strategies do you use to prioritize your product roadmap? What have been your favorite ways to connect and get feedback from your customers? You can have beautiful roadmap decks and beautiful PowerPoints. ” What strategies do you use to prioritize your product roadmap? That’s just never the case.”

Technical Review 245

Technical Review Feedback Software Product Manager Product Management 245

The Product Coalition

OCTOBER 21, 2021

Once you have the answers to these questions, you can start to build a product with true value to the user. Which problems solve user pain points faster? Is it worth pursuing and will it actually bring value to the customer? This is where your roadmap comes in. Which features help deliver the most value?

Product Research 207

Product Research User Friction Framework Vision 207

The Product Coalition

MAY 9, 2021

When I talk about roadmaps with younger product leaders, I often hear things like “we don’t need one, we are agile” or “why build a roadmap when things will surely change”. The roadmap sets the strategic direction of the company, and when built right it also doesn’t have to change that frequently, despite your agility.

Agile 158

Agile Roadmap Feedback Software User Testing 158

ProductBoard

MAY 20, 2021

This piece is an excerpt from “Charting your course: The building blocks of excellent product roadmaps.” ” For more insights and how-tos on roadmapping, download the full ebook.

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Roadmap Customer Feedback Feedback Software Download 98

Gainsight

APRIL 11, 2025

Most companies adopting customer community solutions are aware of the key features needed to get started. How do you capture that certain je ne sais quoi that makes your community become a home for everything your users need? What Does a Vibrant Customer Community Look Like?

Customer Feedback 59

Customer Feedback Customer Experience User Testing Feedback Software 59

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. This will probably make you stop collecting information & feedback. Yes, any user.

Feedback Software 98

Feedback Software User Testing Customer Feedback Product Research 98

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Specifically, we’ll consider: Three reasons why the customer-led growth approach is the best go-to-market strategy.

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119

The Product Coalition

SEPTEMBER 6, 2021

Customer experience isn’t just for products. As an employee, you provide customer experience to your manager, your colleagues, and your own employees. There are many things to take from it, but I mainly took the fact that you need to think about the customers from their point of view. Is it a great one?

Customer Experience 174

Customer Experience User Testing Customer Feedback Data Visualization 174

Alchemer Mobile

MARCH 17, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

Userzoom

NOVEMBER 27, 2019

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. Download the library. Samantha Alaimo , Sr.

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User Testing Product Research Customer Feedback Research Software 92

ProductPlan

JUNE 18, 2021

But if there’s one part of product management that needs IMPACT more than anywhere else, it’s roadmapping. Roadmaps set the tone for the coming months and years. Yet far too often, bug fixes, custom client requests, and features of dubious value take up valuable bandwidth. Laying the groundwork for a roadmap with IMPACT.

Roadmap 84

Roadmap User Testing Customer Feedback Product Research 84

Intercom, Inc.

JULY 4, 2019

If we implement a new feature, how will customer behavior change in a meaningful way?”. You want to reduce the scope of your question to: “What are the things we can change in our behavior or our users’ behavior that might make our customers more satisfied?” Here are five quick takeaways: Narrow your definitions.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

The Product Coalition

FEBRUARY 18, 2023

Every now and then, early-stage founders approach me to hear about their product idea and give them feedback. For example, if your user stories are all in place and adhere to a certain structure, you might think you are done. Photo by Luis Villasmil on Unsplash As a proud member of the startup nation, startups are all around me.

Data Visualization 158

Data Visualization Customer Communications Feedback Software User Testing 158

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. A typical (potential) user of any digital product should be able to interact with it without frustration, and easily accomplish set goals. Usually, you’ll have to fine-tune and customize this method to fit the context.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Intercom, Inc.

NOVEMBER 3, 2022

You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

UX Studio

NOVEMBER 26, 2018

Easier said than done… Is it not just a question of market research vs user research? What characteristics define market research vs user research? How do we combine market research and user research? It is not just about market research vs user research anymore. Who would we see as the customers for our product?

User Testing 107

User Testing Market Research Product Research Research Software 107

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. For research purposes, we talked to many experts, interviewed a large number of potential customers, and even built a community ! We learned a lot and shared our findings on our blog through stories and ebooks.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

The Product Coalition

JANUARY 5, 2021

Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers. Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded.

Product Research 136

Product Research Technical Advisors Customer Experience User Testing 136

The Product Coalition

DECEMBER 11, 2023

So you have done your planning and now want to communicate your roadmap to management or to the team. Here is a template that will help you not only communicate your roadmap better but also build it the right way from the get-go. They named it after the feedback I constantly gave them on their presentations.

Roadmap 78

Roadmap User Testing Workshop Customer Experience 78

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. This will probably make you stop collecting information & feedback. Yes, any user.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Centercode

FEBRUARY 11, 2021

The pandemic — and the unprecedented uptick in e-commerce that came with it — has changed the way your customers are buying tech, especially hardware products. Winning over your customers first requires an understanding of how changes brought by 2020 affected purchasing habits and behavior. Customers Are Getting More Self-Reliant.

User Testing 98

User Testing Technical Review Customer Experience Product Research 98

Revulytics

OCTOBER 12, 2018

“Market problems should be defined based on multiple sources of data, not just anecdotes from visiting customer offices,” one respondent said. This year’s survey reveals that product managers spend an average of just seven hours a month talking to customers in non-sales situations.

Data Visualization 66

Data Visualization Customer Feedback User Testing Customer Experience 66

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. This will probably make you stop collecting information & feedback. Yes, any user.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userzoom

NOVEMBER 18, 2019

These include: ‘Integrating user research into product development’ is the number one challenge faced by 64% of our respondents, last year it was ‘securing resources and budget’. We see this day in and day out, across customers in Europe and in North America, where designers are under pressure to deliver designs in rapid Agile Sprint cycles.

User Testing 91

User Testing Product Research UX Data Visualization 91

The Product Coalition

JANUARY 6, 2024

That’s normal and makes perfect sense, as not all customers want the same thing. Which Customers Pick Each Type Now that you have described the types of competitors that you see, it’s time to dive in. One insight that I find with almost every company I work with, is that specific customer profiles choose specific types of competitors.

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User Testing Customer Experience Customer Feedback Presentation 147

The Product Coalition

FEBRUARY 27, 2022

Only among my consulting customers , two companies recently hired a new VP of Product. These goals can include, for example, organizing the roadmap , making sure specific processes work well or building a team. I decided to write this article to help you, product leaders, with your new position. you will definitely not use any of them.

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Weak Development Team Leadership Data Visualization Positioning 167

Centercode

DECEMBER 22, 2020

Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve. Delta ’20: The Virtual Customer Validation Conference. Increasing Efficiency.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

Userpilot

MAY 16, 2023

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. TL;DR Email marketing can be used to acquire new customers , retain existing customers, increase conversion rates, and continuously nurture customer relationships until they become advocates for your brand.

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

Centercode

JUNE 4, 2019

But using the Oculus Quest did get us thinking about what goes into Customer Validation for VR and emerging tech. The feedback you get won’t be an accurate reflection of your true customer experience. The feedback you get won’t be an accurate reflection of your true customer experience.

User Testing 66

User Testing Product Research Research Software Feedback Software 66

The Product Coalition

FEBRUARY 4, 2023

You can no longer define success as having a good product, or as satisfying sales’ or users’ needs. If this is an individual play, it turns your roadmap into a mess and forces you to deal with after-the-fact consequences. But once they see you have valuable insights and ideas, your leadership will rock.

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Leadership User Testing Product Strategy Strategy 158

ProductPlan

JANUARY 7, 2022

Customers’ needs and expectations change as well. Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. Markets and technologies change.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

The Product Coalition

JANUARY 8, 2019

Eisenhower Why agile teams need a product roadmap There are many discussions out there on both the importance of, and lack of importance of agile product roadmaps. I am a firm believer that an agile product roadmap is an important document for all agile teams. What purposes do product roadmaps serve for agile teams?

Agile 60

Agile Roadmap Vision Customer Feedback 60

UX Studio: Product Management

MAY 23, 2018

The UX researcher held responsibility mainly for finding user needs (mostly usability wise) and aligning the needs with the business goals. But it does more: it makes the experience easy and informative for the user. We recently wrote an ebook: “Product Managers’ guide to UX design” about our process. User research and ideation.

User Testing 96

User Testing UX Research Software Product Research 96

The Product Coalition

FEBRUARY 5, 2021

The better they understand data, the higher the more accurate their insights will be. From the fundamentals of creating the perfect user experience, managing a product roadmap, the soft skills needed for leadership, and how to be more data driven, we’ve designed our certifications for you. The same logic applies to tech skills.

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Technical Review Product Manager Product Management Software Review 158