The Product Manager Coach Blog

JANUARY 14, 2025

A dashboard showing metrics like feature adoption or user engagement amplifies your credibility. Tailor Your Communication: Adapt your messaging for different audiences, whether its engineering teams or senior leadership. Highlight Relevant Experience: Share examples of similar challenges youve tackled in the past to build confidence.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

Intercom, Inc.

JULY 14, 2022

A typical workflow involved looking at a dashboard full of charts with metrics sliced and diced by various attribute combinations. That skill required constant practice – an unrealistic ask for the majority of product engineers who are busy delivering product. A typical operational dashboard we used before doubling down on traces.

Data Visualization 272

Data Visualization Onboarding KPIs Customer Feedback Engineering 272

Alchemer Mobile

MAY 7, 2025

In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. Turn survey responses, review data, and post-purchase feedback into clear dashboards your teams can actually use. But this system only works if you take action on the feedback collected.

Feedback Software 130

Feedback Software User Testing Customer Feedback Data Visualization 130

Userpilot

OCTOBER 19, 2024

Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code. Get real-time access to customer feedback via a centralized dashboard that updates as responses come in. Visualize detailed reports with advanced data segmentation and dashboards.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

The Product Guy

MAY 7, 2020

Data PM: organizations dealing in data products (building AI/ML based products) prefer a PM with data science background so that they can appreciate the problems well and being able to work with data engineers/scientists. The PRD is a PM’s primary communication tool with engineers. Hard Skills Required for the Role.

Technical Review 398

Technical Review Product Management Product Manager Onboarding KPIs 398

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Userpilot

APRIL 16, 2025

Based on your current dashboard, it looks like most users churn before completing onboarding. Now you must dig through support tickets, DM your engineer, and finally ask your data analyst to run a custom query. Start by creating a public dashboard that highlights shared metrics across teams. Which features need attention?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mixpanel

AUGUST 18, 2022

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule. Allow engineering to lay a strong analytics foundation.

Data Visualization 104

Data Visualization Analytic Tools Engineering Technical Review 104

Sachin Rekhi

FEBRUARY 16, 2020

Google - The Anatomy of a Large-Scale Hypertextual Web Search Engine, written by Larry Page & Sergey Brin in 1998. That level of precision provided incredible clarity to both our sales and product teams as we tried to build the very best product and sales engine for this very specific audience definition. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

JUNE 2, 2025

Instead of wrestling with fragile, error-prone infrastructure, follow our best practices and deploy a push software tool engineered for precision, personalization, and privacy. In just a few clicks, you combine properties and events to craft ultra-specific segments and deploy targeted campaigns directly from the Userpilot dashboard.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Userpilot

MAY 28, 2025

As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. No-code setup for fast deployment: Shipping product tours or checklists shouldnt be gated by engineering delays. in the first 30 days.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software User Testing 80

Productside

MAY 29, 2025

You end up with: Multiple roadmaps but no shared priorities PMs stepping on each others toes Dashboards galore, but zero signal Before long, youve built what we call a meeting maze. PMs dont win races by driving harderthey win when someones removing friction, refueling the engine, and handing them the data they need to stay ahead.

Data Visualization 120

Data Visualization Embedded Analytics Product Research User Testing 120

Intercom, Inc.

APRIL 13, 2021

Our product engineers are empowered to build great features, fast. So we decided to do something contrary to our engineering principles – run our search infrastructure ourselves on Elastic Compute Cloud hosts, or EC2 as it’s known. In Intercom, we believe that shipping is our company’s heartbeat. Architecture of the system.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Sachin Rekhi

APRIL 5, 2020

Too often companies say they are data-driven but when I actually look inside to see how teams are operating, I hear anecdotes like the following: "I look at dashboards when I get a chance, but there is so much going on that I'm not looking at them regularly." "I The best place to start is not by just throwing together a dashboard of metrics.

Systems Review 196

Systems Review Software Review Data Visualization User Testing 196

The Product Coalition

OCTOBER 5, 2020

It’s even harder when product managers and engineers are bogged down with work that distracts them from their highest leverage activities of identifying problems and building products people want to use to solve those problems. So the question becomes, how can we reduce the time it takes engineers to fix issues? Measures of success.

Data Visualization 178

Data Visualization Embedded Analytics Reporting Tools Weak Development Team 178

Intercom, Inc.

AUGUST 31, 2021

With these new transactional messaging capabilities, you can reach your customers where they already are, using timely, relevant, personalized messages that are simple to set up and easy to measure – no engineering team required. Own the messaging from beginning to end – no engineer needed. Message type: Chat. Audience: Users.

Messaging 218

Messaging User Testing Reporting Tools Customer Experience 218

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. Capitol AI AI-powered storytelling engine that turns raw data into insightful narratives. The Categories: Who Will Reign Supreme?

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Lenny Rachitsky

JANUARY 7, 2025

image resizing, multi-page dashboards) with simple UIs. We just created a working prototype of a CRM in less than five minutes—something that would have previously taken weeks of an engineer’s time. file conversion, job applicant tracking) and data-driven applications (e.g. Unbelievable.

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

Userpilot

SEPTEMBER 29, 2022

How can growth engineering help you take your marketing up a notch? This is where growth engineering comes in handy. In this article, we will be discussing everything you need to know about the growth engineering framework and its processes. Technical skills are highly desirable but not mandatory for growth engineers.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. Capitol AI AI-powered storytelling engine that turns raw data into insightful narratives. The Categories: Who Will Reign Supreme?

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

MAY 17, 2025

Open up a webpage, drop in a script, and boom: clicks, scrolls, and form inputs start flowing into your dashboard without writing a single line of code. Youll still need engineering to hook into custom views, navigation events, or gestures, especially if the app wasnt built with tracking in mind from the start. Mobile analytics ?

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Reporting Tools 65

The Product Coalition

DECEMBER 23, 2021

Inefficient dashboard configuration Traders often leverage dashboards to monitor data from personal accounts, control transactions and contracts, follow the latest currency market trends and shifts. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. And here’s when UX testing steps in.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Userpilot

FEBRUARY 25, 2025

Engineers can see the exact conditions that trigger issues: Instead of relying on vague bug reports, engineers can watch sessions where users encounter errors, complete with console logs and network data. Track user engagement trends in Userpilot with interactive dashboards showing daily and weekly behavior patterns.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Paul Grice , a 20th century philosopher of language who studied how conversation works, is a perennial touchstone for teams working in AI, linguistic engineering, and conversational design. We all know what a conversation between two people sounds like. Hey, can you help me a sec?”.

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Userpilot

MAY 6, 2025

Its especially great for product and growth teams who want to drive user engagement, improve app performance, and act on insights without relying too much on engineering. Now, you can track how users interact with your app across platforms, understand their behavior in context, and respond with in-app experiences, all from the same dashboard.

Data Visualization 70

Data Visualization Analytic Tools Feedback Software Reporting Tools 70

UX Planet

FEBRUARY 5, 2025

Collaborating on digital product design with engineers or managers follows the same principles as the prisoners dilemmaboth of you can either cooperate or defect. For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Prisoners dilemma in digital productdesign.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

The Product Coalition

JULY 13, 2022

Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. In terms of reporting, UXCam’s drag and drop team dashboard is easy for non-technical team members to use. Product Analytics. Session Insights.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Userpilot

JULY 16, 2024

On the other hand, a technical product manager brings in-depth technical knowledge to guide the development process , often working closely with engineering and design teams. Facilitate collaboration between the product owner and the engineering team. Track key product metrics with analytics dashboards. Product vision benefits.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Product Talk

FEBRUARY 14, 2024

To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. Texthelp has very few designers who are shared across teams, and they have also been short on software engineering leads.

Analytic Tools 313

Analytic Tools Research Software Product Research User Testing 313

The Product Coalition

MAY 18, 2022

Thus, custom software development and engineers face the same challenges faced by the market demand. Most software engineers work in custom software development firms, so it’s easier for them to see which parts need continuous improvement. Next, people use cards or images to illustrate work items on the dashboard as work progresses.

Reporting Tools 158

Reporting Tools Software Developers Software Development Feedback Software 158

Folding Burritos

FEBRUARY 22, 2016

A modern product team is made of highly intelligent, creative engineers and designers. I think a data visualization dashboard would be great as a first screen in the back-office.”. The original request was to ‘add a data visualization dashboard as a first screen on the product’. Antoine de Saint-Exupéry. Why do you think that?

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Userpilot

MARCH 30, 2025

Dashboards. You can track key metrics on mobile engagement with custom dashboards. Now, although you can perform retroactive analysis through tagging, you still need engineering help to track server-side events or add more complex setups. Custom dashboards and reports. Feature heatmaps. You must tag a feature to do this.

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Reporting Tools 65

Reveal

DECEMBER 30, 2024

Embedded analytics solves these pain points by providing insights directly within your application, allowing sales teams to track performance metrics in their CRM and operations teams to monitor workflows through embedded dashboards. Processing: Transforming raw data into actionable insights through analytics engines.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Indicative

MARCH 24, 2021

When I started my first company twenty years ago, in order for us to understand customer behavior, we had to buy servers, rack them, and use software engineers to gain insights. Visualization and BI tools are helpful in turning numbers into dashboards and visual representations of the underlying data. Applied Analytics.

Data Visualization 145

Data Visualization Analytic Tools Reporting Tools Customer Feedback 145

Userpilot

SEPTEMBER 12, 2024

Solution : To address data accuracy challenges without diverting engineering resources, Dealfront integrated Userpilot’s feedback widget. They added a ‘Report data issue’ icon to their dashboard , triggering a survey that allows users to report inaccuracies. The team added the ‘Report data issue’ icon to their dashboard.

Data Visualization 105

Data Visualization Product Research Embedded Analytics Feedback Software 105

Product Innovation Educators

AUGUST 14, 2023

In really large organizations, a lot of the people issues turn into how to maintain culture across the team, what the ratios should be between product and engineering and how they ensure that they’re not duplicating efforts across different team members. We gave the pod some metrics that they were accountable for moving.

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268