Mixpanel

JUNE 29, 2022

Sharing our product-analytics dashboard for tracking business health. At Mixpanel, we’ve created a product-analytics dashboard to spot and help us remedy issues that could arise from a recession, as well as identify opportunities to go on the offensive and increase market share. An example of a early warning dashboard with sample data.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Reporting Tools 96

The Product Cafe

APRIL 14, 2024

However, if you stay in this cycle, you will barely grow further and evolve enough to reach higher positions. Attaining senior positions shouldn't signal the end of learning; rather, it should ignite a keenness for continual improvement. Point to that quiet engineer in the corner. Life is good! What’s New?🆕

Product Management 52

Product Management Product Manager Customer Feedback Feedback Software 52

The Product Coalition

MAY 18, 2022

Thus, custom software development and engineers face the same challenges faced by the market demand. Most software engineers work in custom software development firms, so it’s easier for them to see which parts need continuous improvement. Next, people use cards or images to illustrate work items on the dashboard as work progresses.

Reporting Tools 127

Reporting Tools Software Developers Software Development Feedback Software 127

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. I’d be in a room with my engineers and some business stakeholders briefing them on an upcoming feature, but I wasn’t talking with them, I was talking at them.

Data Visualization 105

Data Visualization Weak Development Team Technical Review Software Review 105

Userpilot

JANUARY 9, 2024

Similarly, you can also discover the positives, such as the most captivating areas on a specific page. Typically, you may have heard of the tool being used for marketing purposes and optimizing search engine rankings. Google Analytics dashboard. Hotjar dashboard. UserTesting dashboard.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. People around you should feel the (positive) impact of your presence.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

The Product Coalition

JUNE 28, 2020

Rare are the Apps that genuinely attempt to do good to users and thus positively impact society at large. Endowed Progress with ‘My Stats’ As part of the user’s Profile section in the App, one gets to see a dashboard of statistics with prominence given to the current continuous streak. Let us unravel its persuasive elements one by one.

Feedback Software 181

Feedback Software Customer Experience User Testing Customer Feedback 181

Usersnap

JUNE 10, 2021

We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. And this is also how we’ve built strong customer relationships.” – Colin Ulin, senior software engineer. We are keen on doing it right the first time.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

ProductPlan

FEBRUARY 15, 2022

Other roles exclusively focus on customer data, such as product dashboards and KPI tracking. Excerpt of responsibilities for a product operations specialist position (via LinkedIn) at Muck Rack. Managing projects related to feature development and maintenance that sit within the product, engineering, and design teams.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

BrainMates

NOVEMBER 22, 2022

Most non-product leaders – whether engineering, sales or marketing – find it hard to understand product and customer context. Provide access for stakeholders to performance dashboards and research reports Present insights and findings from research to stakeholders and their teams Publish insight reports for the entire organisation to read.

Product Strategy 59

Product Strategy Strategy Customer Experience Product Research 59

Userpilot

DECEMBER 19, 2022

Investing in a variety of content formats including articles, case studies, and video courses is the best way to cover all your bases with both users and search engines. Find your brand positioning. You could step up your keyword research efforts and try to rank on other search engines in addition to Google.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Usersnap

NOVEMBER 16, 2021

And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! This is a tool that helps teams manage group inboxes like engineering@ and bugs@, right from Gmail. Jared Spool – Founder, User Interface Engineering. Link: CSS Viewer.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

The Product Coalition

JULY 28, 2020

Product Management in an inter-disciplinary role which tries to marry Business strategy and Marketing with Design and Engineering, hence making better products that users need. Competitor Positioning c. To do so, the activities of the PM include: a. Market Requirement Documentation b.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

NextBigWhat

JULY 29, 2020

Business users keep waiting for dashboards for engg. Positioning. For the product, we needed engineers. For engineers, we needed $$$. Now, we’ve engineered some solutions into the product to combat those rejections. Found out that~. Internal tools were: 1. Needed eng bandwidth to update. Painful to maintain.

Data Visualization 52

Data Visualization Startups Customer Feedback Feedback Software 52

Userpilot

SEPTEMBER 10, 2022

Apart from the marketing team, this includes the customer support and success , sales and engineering teams. You will see that some of the advantages overlap with those of product positioning. There’s no surprise here because the two are closely linked and successful positioning isn’t possible without good differentiation.

Differentiation 98

Differentiation Feedback Software Research Software User Testing 98

Userpilot

APRIL 11, 2023

Customer experience: A positive customer experience with no hassles or service downtimes encourages customers to continue with your product. Tag and track NPS responses in your Userpilot dashboard. NPS dashboard : Track customer loyalty and advocacy levels using NPS surveys. Track product usage data, feature adoption, etc.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Intercom, Inc.

AUGUST 13, 2020

Teams across Intercom use these kinds of views to see in real time the type of questions customers are asking during a product launch, common feature requests by product areas, and features driving negative or positive customer feedback. This feature was actually first built by a former Customer Support Engineer on the team.

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The easy way to think about it is thinking about what you see in caricatures on movies and stuff, like rooms full of dashboards and charts where people are making decisions.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

SEPTEMBER 5, 2021

Great SaaS product marketing strategies have five steps – defining your target audience , defining your positioning and messaging , setting objectives and KPIs , defining the customer journey , and deciding on which digital marketing strategy to apply at each stage. Step 2 – Define your positioning and messaging.

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

JANUARY 20, 2022

As such, the timing and positioning of this tooltip are nothing short of genius. In this particular screenshot, you can see the user working on positioning the tooltip so that it’s close to the Social Tips Calendar in the navigation bar. Tooltip example #5: Miro.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Customer Experience User Friction 98

Department of Product

SEPTEMBER 14, 2023

Meta Engineering) Skills – How to create ‘presence’ when you’re speaking New product features, launches and announcements this week Duolingo is rumoured to be expanding its offering to include music. The new product is under wraps at the moment but the company has started hiring for key positions to help develop it.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Gainsight

SEPTEMBER 29, 2021

If so, you may have seen the recent uptick in interest and advertisement for positions as a Customer Success Operations Manager or Administrator. We at Gainsight have discovered that there is no one path to most positions in CS. . Dashboard information that reports on login and use are good indicators of adoption and use.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Feedback Software 59

PMLesson's Ace the PM Interview

MAY 4, 2020

In the define stage, you are planning the MVP by sharing your vision with your engineering and product design counterparts. After that's completed, you'll execute on your plan by ensuring any roadblocks engineering and design face are taken care of. Engineering Standup Next, I'll attend "standup" with the engineering team.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Mind the Product

FEBRUARY 20, 2020

I could use this same sentence for a product, scrum master, or engineering manager role. Take a minute to look at each position on your resume and check that there is one bullet point that describes the role you had and the product you were working on. Did you install analytics or build dashboards? Data-Driven. Tell us about it.

Data Visualization 156

Data Visualization Weak Development Team User Testing Product Research 156

Amplitude

AUGUST 7, 2020

Today we are thrilled to announce the release of Templates, a workflow tool to leverage your existing Amplitude dashboards to empower new teammates, and apply previous work to new product initiatives. Public links allow you to share charts and dashboards without granting the viewer full access to your Amplitude org. New in Analytics.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Dashboard 52

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. Adam: It was, again, just being in a position where we felt comfortable to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mind the Product

JANUARY 17, 2018

A good BPM is able effectively to communicate, educate, and translate behavioral science insights for the engineering and design team. A bad BPM does not fully internalize the power they have over the user and sees them as an engine to drive product metrics. A Good Behavioral Product Manager Focuses on Behavior Change.

Data Visualization 114

Data Visualization Product Management Product Manager User Testing 114

Pragmatic Marketing

DECEMBER 3, 2019

Becoming subject-matter experts on the industry landscape to identify a differentiated positioning from competitors. I recommend creating and referencing a marketing dashboard to track not only core marketing KPIs (key performance indicators) but also products’ core metrics on a campaign level. ” Attribution.

Roadmap 91

Roadmap Data Visualization User Testing Product Research 91

Pragmatic Marketing

DECEMBER 3, 2019

Becoming subject-matter experts on the industry landscape to identify a differentiated positioning from competitors. I recommend creating and referencing a marketing dashboard to track not only core marketing KPIs (key performance indicators) but also products’ core metrics on a campaign level. ” Attribution.

Roadmap 91

Roadmap Data Visualization User Testing Product Research 91

Userpilot

OCTOBER 17, 2023

9 Types of valuable customer insights to collect across the customer journey Let’s explore nine types of data you can collect that can bring valuable customer insights to the table: Market research Market research data involves every type of intelligence about your target audience, competitors, and your position in it.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Business of Software Conference

AUGUST 10, 2023

It is more rich, because it’s focused on customers, not the internal metrics on a CRM dashboard. It’s also created a common language amongst the teams, not just sales and marketing but product and engineering. Autobooks even changed the way salespeople are compensated from signing deals to customer utilization.

White Paper 52

White Paper User Testing Demo Customer Experience 52

Userpilot

SEPTEMBER 24, 2020

Dashboards and Analysis. This is really powerful because you can begin to build solutions to user problems once you understand WHY they react negatively or positively to a feature or experience. For best results, you should aim to reverse-engineer things, and segment experiences by NPS score as well! Dashboards and Analysis.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98

Userpilot

NOVEMBER 21, 2023

Craft a comprehensive go-to-market strategy covering your product positioning , pricing , marketing campaign details, and launch timelines. Develop the product to satisfy user needs Once the idea is validated, it’s time for the engineering and development teams to do their magic. Pricing is part of positioning.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. The PRD is a PM’s primary communication tool with engineers. Scaling the team: As you scale the engineering team, it takes effort to onboard the new team members.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Alchemer Mobile

MAY 7, 2020

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Intercom, Inc.

SEPTEMBER 9, 2022

And you don’t need as much hand engineering of features. So you’ve got to manage expectations on all sides to have that positive relationship. Do you think teams should have embedded ML engineers? For almost all of our ML team history here, it’s been ML engineers. You can use a neural network.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

Indicative

SEPTEMBER 4, 2018

It’s important to build in time for your employees to become literate in these technologies — it will not only make their job easier, but it will put the company in a position to excel. Make Sample Dashboards. Product managers need information related to R&D budgets, engineering cycle time, product costs, and time-to-market.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools Dashboard 73