Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? This is where the NPS dashboard comes in. Let’s see how the dashboard can help you extract insights from NPS responses and improve customer loyalty. What is the NPS dashboard? Why do you need an NPS dashboard?

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Userpilot

MARCH 17, 2024

Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Userpilot

MAY 21, 2024

Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals. UX design principles are guidelines that aid the process. Let’s dive right in!

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! What is microcopy UX? Why is it important to write a great UX microcopy?

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design? Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MAY 17, 2025

Open up a webpage, drop in a script, and boom: clicks, scrolls, and form inputs start flowing into your dashboard without writing a single line of code. Otherwise, you might end up chasing UX issues that are actually app performance problems. So if most users never even start onboarding, that’s not necessarily a UX failure.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

Feedback Software 116

Feedback Software UX User Testing Embedded Analytics 116

UX Planet

FEBRUARY 5, 2025

Moreover, I would argue that designers are often in a less favourable position, as they typically lack both the final decision-making power (like managers) and the responsibility for implementing the agreed-upon solution (like engineers). Its a leap of faith in their engineering counterpartsdelegating ownership of a UX decision.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Why is it important?

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Product Talk

SEPTEMBER 4, 2024

Christophe—along with help from motivated team members such as Product Managers Matthieu de Vivie and Sarah Loichot as well as Staff UX Designer Maureen Rodaro —transformed the product organization by emphasizing the importance of meeting users and creating teams (or squads) for each outcome with one product manager per scope.

Product Research 249

Product Research Onboarding KPIs CTO Coach Research Software 249

Sachin Rekhi

FEBRUARY 16, 2020

In early-stage startups, product managers are often responsible for executing all of their own customer research, while in larger organizations product managers often work closely with designers, UX researchers, or product marketers to accomplish this. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Try Userpilot and Take Your UX to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is data visualization?

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

Userpilot

MAY 23, 2022

The more your users stick to the happy path UX, the more they’ll see the value in your product and want to stay around. You can make this happen by optimizing the UX for unhappy paths within your product. What is a happy path in UX? What is the unhappy path in UX? Tinder’s critical flow UX example.

Feedback Software 105

Feedback Software Analytic Tools UX User Testing 105

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. Source: Slack notification UX. Source: Calendly notification UX. Let's take a look.

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Product Talk

FEBRUARY 14, 2024

Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards.

Analytic Tools 298

Analytic Tools Research Software Product Research User Testing 298

The Product Coalition

JUNE 28, 2020

Rare are the Apps that genuinely attempt to do good to users and thus positively impact society at large. However neither its meditation nor its fun UX and quirky animations are the topic of this article. I believe this positioning of persuasion elements is perfectly justified because this App is for developing meditation as a habit.

Feedback Software 183

Feedback Software Customer Experience User Testing Customer Feedback 183

Userpilot

MARCH 24, 2025

Youll blend the strategic mindset of a growth product manager with the creative vision of a UX designer – driving repeat engagement, gamification, and social participation. A job seeker with 8+ years of experience in product management or UX design, especially for mobile apps or games. Who would be the best fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

MARCH 19, 2024

To retain users, continuous improvement of your UX optimization efforts is critical. This guide takes an in-depth examination of steps you can start implementing right away to improve your product’s UX optimization. Measure your UX optimization efforts. Why is constant UX optimization important?

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Product Talk

JANUARY 24, 2024

Jess shared the specific wording she used that ultimately led to replies: Subject: UX Research chat about Sustainability? Hi <name> My name is Jess and I’m a UX Researcher based in Melbourne. Overall, Ellen had a positive experience with UserInterviews. Click the image to see a larger version.

Research Software 285

Research Software Feedback Software User Testing Customer Experience 285

Userpilot

APRIL 30, 2025

Are users more likely to click a CTA when its positioned at the top? Userpilots analytics dashboard helps you measure your app’s overall usability, including: Views: The total number of times users encounter a specific flow or message. Which headline encourages more users to try the new feature?

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

OCTOBER 28, 2024

You don’t want to send project managers on the ideal path for UX designers, after all. True value lies in paying attention to what they say – both positive and negative. From the word go, users can learn the most effective ways to use features, why they matter, and how your product can help them achieve their goals.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Intercom, Inc.

SEPTEMBER 2, 2020

Zapier’s VP of Customer Support & Success Pam Dodrill says her teams are doing this by looking at long-term usage: After all, what good is a single positive interaction if the customer runs into another issue and churns two days later?

Onboarding KPIs 190

Onboarding KPIs Data Visualization Customer Experience User Friction 190

UX Planet

SEPTEMBER 26, 2024

Key Memory Principles for UI/UX Design Leveraging principles of human memory in UI/UX design can significantly enhance the user experience by making interfaces more intuitive and easier to navigate. Here are some key characteristics of human memory and tips on how to apply them in your UI/UX designs.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

OCTOBER 31, 2023

As you read through, you will learn the different UX data types and how to measure them. Quantitative UX data is measured and expressed in numbers, such as page views, clicks, time on page, CSAT and NPS scores, etc. Qualitative UX data is non-numeric and focuses on the quality of customer experiences.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Mixpanel

NOVEMBER 8, 2021

Giving customers access to the product as early as possible puts you (as a product manager) in a unique position to help every other team understand how customers get value out of the product. One great example was a dashboard aggregation product we developed with a client. This is particularly important when you’re product-led.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Userpilot

FEBRUARY 9, 2025

Reviewing CES survey feedback and session replays helps confirm whether the increase reflects positive adoption or usability issues. ” NPS Survey Dashboard in Userpilot. Userpilot event tracking dashboard identifying user trends and drop-offs. This helps teams: Identify underutilized features. Pinpoint drop-off points.

Data Visualization 52

Data Visualization Customer Feedback User Testing Product Research 52

Userpilot

MARCH 25, 2024

Act on insights to drive positive sentiment. It encompasses the opinions and feelings of customers, which can be positive, negative , or neutral. to identify positive or negative words and phrases and issue a sentiment score. Userpilot’s NPS dashboard. Gather user sentiment data from multiple sources.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Usersnap

JUNE 10, 2021

It’s just as important to ensure the UX of the feedback process as it is to ensure the quality of your testing product. But in return, your product can harvest memorable UX and customer loyalty. They are looking for UX defects and identifying missing elements to close the expectation gap. “We

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Userpilot

OCTOBER 31, 2024

Sentiment analysis tools : Software that analyzes customer feedback, reviews, and social media mentions to determine public sentiment (positive, negative, or neutral). Product teams can use Mixpanel to create tailored reports and dashboards to facilitate data-driven decision-making. Product feedback software: Brandwatch.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

APRIL 17, 2025

The design and format of your survey are crucial for a positive mobile experience. Step 1: Log in to your Userpilot dashboard and choose a survey template from the library. With that in mind, there are different factors to consider when creating mobile-friendly surveys.

User Testing 99

User Testing Customer Feedback Customer Experience Feedback Software 99

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. BI Analyst (3-5 Years) : You’ll take on more responsibility for independent data analysis, report creation, and dashboard development.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

JULY 23, 2024

Marketing : Create a marketing strategy that also outlines positioning and messaging. Userpilot is an all-in-one growth platform that can assist you through the product development lifecycle with features like user feedback surveys, funnel analytics, analytics dashboards, and onboarding UI patterns. Userpilot’s analytics dashboard.

Analytic Tools 109

Analytic Tools Feedback Software Research Software Data Visualization 109

Userpilot

MARCH 17, 2023

Grouping customer feedback by positive and negative responses through user sentiment analysis can show you what works. Userpilot can help you perform customer needs analysis with in-app surveys, advanced segmentation options, and an NPS dashboard. Userpilot NPS dashboard. Userpilot NPS dashboard.

Data Visualization 98

Data Visualization Customer Feedback User Friction User Testing 98

Userpilot

FEBRUARY 24, 2023

Like Appcues, Userpilot allows you to track goals from the Goals dashboard after you set them from the Chrome extension. The NPS dashboard in Userpilot is more detailed. Appcues offers a range of analytics features that help product managers, marketers, and UX designers gather insights into user behavior within their products.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

JULY 29, 2024

Additionally, good tools allow you to visualize data through different dashboards, charts, or graphs. Analytics dashboards : Track key metrics such as active users , number of sessions , average session duration, or feature adoption within a singular, accessible hub. Userpilot’s analytics dashboard. Customer segmentation.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

JANUARY 29, 2025

Product metrics: Track product health and user adoption with analytics dashboards using product analytics tools (like Userpilot) to monitor system performance, error rates, and key activation metrics. Once the tracking script is installed, configure domain settings and enable autocapture in the tool dashboard.

Data Visualization 52

Data Visualization User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 20, 2024

Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Assign positive and negative scores to responses to calculate the overall customer sentiment score and track changes over time. Generally, a higher sentiment score indicates a more positive overall customer feeling.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105