Reveal

SEPTEMBER 12, 2023

Reveal Embedded Analytics Welcome to Reveal 1.6.0! This release brings a host of enhancements, bug fixes, and exciting new features that will refine the way you interact with your data. This seamless and intuitive experience allows you to filter your entire dashboard on the fly, revolutionizing the way you interact with your data.

Data Visualization 110

Data Visualization Analytic Tools Reporting Tools Feedback Software 110

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. A Goal-directed Approach to Choosing KPIs. This might have involved observing target users, interviewing them, carrying out competitor research, and using throw-away prototypes, to name just a few strategy validation techniques.

Feedback Software 156

Feedback Software Analytic Tools Data Visualization Research Software 156

The Product Coalition

JULY 8, 2020

It’s time to stop passively observing your analytics and start engaging your users. To make decisions, product-oriented professionals need data, you know that already. The data you can use in your daily job is either operational (analytics) or experiential (feedback). Analytics is also about tracking people.

Feedback Software 111

Feedback Software User Testing Customer Feedback Data Visualization 111

Userpilot

SEPTEMBER 2, 2020

What are the best tools for user activation and feature adoption? Which tools do you guys use for user retention? What tools should I use to boost my feature engagement? so we thought – let’s collect the most helpful tools for each stage of the marketing funnels and user journey. Product Growth Tools: Activation.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 78

Mironov Consulting

FEBRUARY 6, 2020

A music streaming service needs different health indicators than an aircraft manufacturer or online ad marketplace or security software vendor or dating app. It’s important to find KPIs that will provide insight into your business and help uncover underlying issues. And I entirely reject gross revenue as a company-wide KPI.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

JULY 24, 2024

Analyze in-app user satisfaction using tools like NPS and CSAT surveys. Improve your product based on qualitative and quantitative data on user behavior and sentiment. Userpilot’s product analytics reports can help implement and improve your product strategy framework. Book a demo now.

Data Visualization 111

Data Visualization Framework Product Strategy Analytic Tools 111

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

MAY 13, 2024

Customer feedback surveys serve as invaluable tools for gathering actionable insights directly from your audience. However, it’s important to know when and how to trigger the forms to gather user feedback , for increased response rate and data credibility. Track overall satisfaction with your product or service.

Customer Feedback 105

Customer Feedback User Testing Feedback Software Product Research 105

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Indicative

JULY 24, 2019

Welcome to Indicative’s Behavioral Analytics 101 blog series! Master Dashboard tips and tricks. You can find them in Indicative, in the left navigation under Bookmarks, in the Behavioral Analytics 101 folder. . Indicative Tool. Behavioral Analytics 101: Calculating Your Product’s Stickiness. Today’s Goal.

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Data Visualization Analytic Tools User Testing Customer Experience 61

Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. Step #3: Design the Dashboard. Step #2: Assemble the Team.

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Data Visualization Dashboard User Testing Customer Experience 52

Mind the Product

SEPTEMBER 18, 2018

Instead of making one-dimensional decisions based on what the data, KPI or OKR says, they have the ability to integrate intuitive knowledge of how the organization thinks and feels into the decision at hand. Someone with high Organizational Awareness can: Make more informed decisions based on tangible and intangible data.

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Feedback Software User Testing Customer Experience KPI 171

The Product Coalition

MARCH 15, 2020

Note: Many people go from some desired growth metric (which is not a strategy) to define outputs (features) and then build a roadmap (vanity tactics as they are void of discovery efforts/evidence/data) and head straight for delivery to build those solutions using expensive resources/occupying the attention of precious talent.

Data Visualization 84

Data Visualization Analytic Tools Product Research Customer Experience 84

Usersnap

SEPTEMBER 21, 2021

How badly do you want to know if your customers are truly satisfied with your services? Getting this qualitative data can be tricky. Customer experience surveys allow for data calculation that will help measure customer satisfaction rates. You can find areas of the company, service, or product that may call for improvement.

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Customer Satisfaction User Testing Feedback Software Product Research 94

Mixpanel

JULY 9, 2021

Product analytics isn’t just a “nice to have” tool to add to your stack of tech solutions that may or not help you grow. Like most everyone else in SaaS, I know that product analytics are helpful for growth—that’s why I started using Mixpanel five startups ago. Product analytics can help in more ways than you think.

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Analytic Tools Data Visualization Feedback Software Startups 59

Userpilot

OCTOBER 26, 2023

Userpilot is comprehensive product adoption software with advanced analytics , feedback, and engagement features. These can be challenging to quantify in monetary terms and include improvements in internal business processes leading to increased productivity or improved customer service , to name just a couple.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Onboarding KPIs 105

Amplitude

JANUARY 4, 2021

Business decisions are rooted in data. But if your team doesn’t follow strong data management practices—if your data is disorganized, inaccurate, or full of gaps—you can say goodbye to confidence in your business decisions. Data management encompasses everything your company does with their data, from collection to use.

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Data Visualization Analytic Tools Customer Feedback Government 52

Userzoom

AUGUST 5, 2017

Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound marketing ROI, and site traffic to name a few. For decades, user experience professionals have been debating how to associate experience measures with these key KPIs. View it today.

KPI 50

KPI Webinar UX Research Software 50

Userzoom

AUGUST 5, 2017

Make UX A Part of the KPI Conversation With Universal Measures. Make UX A Part of the KPI Conversation With Universal Measures Key Performance Indicators or KPIs are basic measures that are often front in center in most board rooms. ON-DEMAND WEBINAR. About the webinar speaker.

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KPI UX Research Software User Testing 48

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

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Data Visualization Analytic Tools Reporting Tools User Testing 63

Userpilot

JANUARY 16, 2023

By gathering these insights, you’ll be able to direct your attention and deploy resources more effectively. That said, you don’t have to limit this KPI to new features since even older features in your product may be underperforming in the time-to-adopt department. Feature and event audit via Userpilot dashboard.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 98

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. But despite the fact that 81% of people believe data should drive decision making , it’s actually only the case less than one-quarter of the time.

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Data Visualization User Testing Customer Experience Customer Feedback 76

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. Finally, use an analytics tool to generate the cohort analysis reports. More complex use cases normally require multiple reports. If you want to learn more about Userpilot cohort retention analytics, book the demo!

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Analytics helped here, too.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Analytics helped here, too.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Amplitude

JANUARY 30, 2019

From marketing and product analytics to experiential analytics, digging into the numbers is deeply rooted in Shayna Stewart’s background. A year ago, her focus on analytics took on another dimension when she began heavily advocating for the importance of a customer-centric product framework. SS: That’s a good one.

Onboarding KPIs 51

Onboarding KPIs User Testing Analytic Tools Data Visualization 51

The Product Coalition

APRIL 5, 2020

User onboarding is a process of improving a person’s success with a product or service “ User Onboarding 101?—?Apxor A product tour is when you explain each and every functionality of all the features in the tool. Macros, when you can customize the message text with the user name, giving a more personal touch to it.

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing Customer Feedback 78

Gainsight

DECEMBER 14, 2020

Garin is the Insight Strategy Manager for Customer Operations and Strategy at Planview , a global leader in work and resource management (WRM). We use data and analytics to drive processes, strategies, and highlight opportunity areas at both the board and management levels. By the time they did, the data was stale.

Data Visualization 52

Data Visualization Customer Feedback User Friction Customer Experience 52

Userpilot

APRIL 19, 2022

Expansion MRR is the main KPI to track revenue growth you gain from current customers through upsells, add-ons, and cross-sells. The difference between upselling and cross-selling is in their names. You go on the analytics dashboard, and you see the image below. Upselling vs cross-selling. What would be your reaction?

Analytic Tools 98

Analytic Tools Onboarding KPIs User Testing Customer Experience 98

Mixpanel

JUNE 10, 2020

But in the consumer finance space, sensitivity towards personal financial data makes considerations around product experimentation all the more delicate. We will know this to be true when <measurable KPI that will signal change>. No matter the industry, product experimentation should always be done with your customers top of mind.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

The Product Coalition

NOVEMBER 26, 2019

engineers, designers, data engineers, simply don’t care, or lack “right culture”, but that’s actually rarely the case. It’s hard, time-consuming work that often leaves little room for market research, data analysis, or idea validation, without which it is hard to create products that deliver real impact. Steps on the right?—?typically

Onboarding KPIs 84

Onboarding KPIs Product Research Agile User Testing 84

Andrew Chen

DECEMBER 18, 2017

Titles are the text that’ll be featured prominently in every tweet, Facebook share, and link – and people will refer to it by name. Even when there are experts writing long-form content about cryptocurrencies, let’s say, there’s still room in the market for a highly visual version. An email = a real channel.

Blog 110

Blog Analytic Tools Research Software Feedback Software 110

ProductPlan

NOVEMBER 10, 2020

They may not have the appeal of a potential rocketship or the brand-name recognition of a unicorn. What worked when everyone knew your name doesn’t always fly when you’re becoming just another face in a growing crowd. Another tool product executives can use is a cloud-based product roadmapping solution (like ProductPlan ).

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Data Visualization Roadmap Software Review Technical Review 64

Alchemer Mobile

NOVEMBER 25, 2019

So to give you a little bit of an introduction, and if you’re looking on the webcam, I promise that Robi and I did not coordinate our green and red Christmas attire for today’s webinar, but my name is Ben Johnson. Robi Ganguly: And this is really an ongoing process. Ben Johnson: … so it is an interesting example.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Amplitude

JUNE 21, 2018

On any given day I might be working on mockups and designs, digging into our data via Amplitude, white boarding solutions with engineers, interviewing users, testing internal builds, conversing with marketing, and everything in between. What metrics/KPIs are you measured on? Retention is the ultimate KPI.”

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Feedback Software Data Visualization Product Management Product Manager 45

Gainsight

OCTOBER 14, 2020

Gamers know all too well the shortcuts to ‘level up,’ allowing their character to have more abilities, advance boards, and access new tools to win. PMs carry the weight of collective feedback on their shoulders, and with the right tools, they can bring the product to the finish line—ultimate customer satisfaction. Breakout Sessions.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. My first question to you is how do you introduce yourself without your name or profession? Problem solving has like three depths.

User Testing 67

User Testing Feedback Software Research Software Data Visualization 67