The Product Coalition

MAY 22, 2019

They serve bad goals just as well as they do good goals. This is a major problem because bad OKRs can amplify the issues the org is troubled with rather than fix them. companies and teams get excited about OKRs and put every conceivable thing they may wish to work on into them. Having too many goals robs teams of focus.

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Andrew Chen

NOVEMBER 15, 2021

I saw it first-hand at Uber, which scaled to billions in revenue, and also within startups at Andreessen Horowitz, which has funded companies from Github, Coinbase, and Figma to Clubhouse and Airbnb. These frameworks are targeted at teams building new products, first and foremost. That’s because it wasn’t a normal meeting room.

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Books Research Software Reporting Tools Technical Review 63

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

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Technical Review CTO Coach Startups Feedback Software 105

Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Paul: Yeah, it definitely did. Paul: Yeah.

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Feedback Software Reporting Tools Product Research Data Visualization 249

Business of Software Conference

MAY 7, 2020

But what intrigued my co-author myself each year is that somehow despite all of the efforts of the tools we build, others build, lean startup, etc it doesn’t seem like companies are getting better at innovation. So, the whole lean startup movement with Steve Blank the grandfather of the lean startup movement has become very popular.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

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Research Software Feedback Software User Testing Customer Experience 265

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

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User Testing Weak Development Team Customer Experience Customer Feedback 172

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. We recently sat down with Maggie to chat about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Look for the team players.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

The Product Coalition

NOVEMBER 7, 2019

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. The company decided to pivot, and focus on developing what they initially thought of as a more convenient tool for internal business communication. Instead, it was an MMORPG called Glitch.

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Technical Review Feedback Software Fractional CTO Weak Development Team 60

The Product Coalition

OCTOBER 6, 2020

By leading the creation and development of groundbreaking qualitative analysis products, Jared is dedicated to helping companies like Netflix, Sony, and Disney understand how their content impacts audiences everywhere. That’s Jared and his teams focus on identifying the core emotions that people use when they express how they feel online.

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Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

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Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

FEBRUARY 15, 2018

With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like? Because I think it’s a wider definition. Congratulations on pens down.

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Research Software Feedback Software Weak Development Team User Testing 198

The Product Coalition

JANUARY 25, 2019

Building endurance across each role was the key skill that helped me to develop my career in PM. Finance and LinkedIn self-reported job titles. This culminated a one year job search after having been laid off by a startup a year earlier. It will mean facing discomfort and working on your weak areas however.

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Weak Development Team Product Management Product Manager User Testing 60

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. So the dumbest one: I show a development team on your left, including a product person. This blog is a transcript of part of that meetup, focusing on how to structure Product Management.

Reporting Tools 85

Reporting Tools Product Research User Testing Product Management 85

The Product Coalition

MARCH 21, 2019

In these cases, my observation is that the true failing was in the definition and communication of the strategy rather than than a cultural inability to execute. It’s not often clear how much time that a product manager should be spending on influencing or developing one, or at what level. Is the team delivering value every sprint?

Analytic Tools 60

Analytic Tools Strategy Technical Review Customer Experience 60

Userpilot

JANUARY 15, 2021

51% of people will never return to a company that they’ve had a bad experience with. Even startups can make great use of in-app analytics to adjust and refine their products to ensure Product-Market Fit. If it generates revenue, then revenue should definitely be a KPI! Why is Product Analytics important? Source: mixpanel.com.

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These teams like to write about how they do design and hate to do music video–style showreels.

UX 65

UX User Testing Technical Review Development Team Review 65

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Impact on Airbnb supply growth: Medium.

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User Testing Customer Experience Research Software Feedback Software 111

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. I graduated with a degree in finance, I didn’t want to work at a bank. That wasn’t my, I don’t know, I just got a degree in finance because I felt like I could I was good at it.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Impact on Airbnb supply growth: Medium.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Business of Software Conference

JANUARY 23, 2020

It’s an altogether different kind of product development. Now this is a subject of intense debate and we’re going to adopt a set of definitions by Jesse Schell who wrote this book The Art of Game Design. I think the answer is definitely yes imagine a relaxing head massage and experience most of us would find pleasant.

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User Testing Customer Experience Feedback Software Research Software 97

Business of Software Conference

FEBRUARY 10, 2020

With a background in chemistry and pharmacology and being an MIT MBA with a focus on finance and economics, Isa’s corporate career started at Pfizer where she was a chemist and data scientist before moving to JP Morgan Chase. Isa Watson, Founder & CEO, Squad. Video, Slides & Transcript below. Upcoming Events.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

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Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

SEPTEMBER 20, 2018

Sometimes, however, blocks can develop in the pipeline. Sales and marketing tactics can vary, but to succeed, the teams need to be aligned around one plan : a revenue plan, not a sales plan and a marketing plan. My entry into startups was timed really well for the emergence of inbound and content marketing as marketing tactics.

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Marketing Weak Development Team Data Visualization Analytic Tools 99

Business of Software Conference

NOVEMBER 28, 2019

or a consultant or thinking about doing a startup? It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. And who’s something else like a V.C.

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Analytic Tools Research Software Data Visualization Software Review 40