Gainsight

MARCH 19, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. Definitely invite someone from CS. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. Want to have a beer with someone after work?

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

Gainsight

MARCH 9, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. Definitely invite someone from CS. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. Want to have a beer with someone after work?

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Intercom, Inc.

JUNE 13, 2018

It’s something you definitely don’t get with paid advertising either. Definitely not. That’s likely going to be your most significant resource and finance drain at the start of building your events strategy. Finance can feel like a blocker to getting started but lack of funding is a forcing function to putting thought-first.

Events 205

Events Branding Customer Experience User Testing 205

Alchemer Mobile

OCTOBER 22, 2019

On the other hand, nobody knows your idea better than you, and the best way to share it for future professional design and development is to visualize it. Having a prototype is not only a good way of presenting your idea, but it can also help you determine app development costs in the future. It definitely says a lot about this tool.

User Testing 133

User Testing Customer Experience Weak Development Team UX 133

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. And you definitely felt that. And I got it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

The Product Coalition

MARCH 11, 2020

The roadmap is much more than a directive document that tells teams what to do by when. It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. You own it, but many other teams are gunning to influence it daily.

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Mind the Product

OCTOBER 31, 2018

With no resources, no developers, no release cycle, no roadmap? The fact that a product is in sustain mode and has few or no developers assigned to it or no release cycle doesn’t mean that it is not a product. Did I need to add epics and user stories to a backlog if I had no resources to develop features from it?

User Testing 94

User Testing Customer Experience Customer Feedback Weak Development Team 94

Amplitude

MAY 25, 2017

Product Analytics is one of the most high leverage roles in a company that’s investing in software development. However, most companies simply don’t have enough data literacy on their team to interpret the data available to them. They help create hypotheses and find insights for the team to build a better product and grow the business.

Data Visualization 83

Data Visualization Analytic Tools Weak Development Team User Testing 83

ProductPlan

MARCH 11, 2022

Finding a new team member creates anxiety for many managers and for a good reason. The right hire unlocks new capabilities, allowing the team to achieve even more. The wrong choice, however, can drag down the highest functioning of teams. The perfect product operations candidate might not even know to search for this job title.

Data Visualization 52

Data Visualization Reporting Tools Feedback Software Weak Development Team 52

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them. Short on time?

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

The Product Coalition

MARCH 22, 2021

These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. The company has 14 partners, and at any point in time, each one curates a separate project with its separate team. and Facebook.

UX 96

UX Research Software Feedback Software User Testing 96

The Product Coalition

MAY 22, 2019

They serve bad goals just as well as they do good goals. This is a major problem because bad OKRs can amplify the issues the org is troubled with rather than fix them. companies and teams get excited about OKRs and put every conceivable thing they may wish to work on into them. Having too many goals robs teams of focus.

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Reveal

OCTOBER 14, 2021

By definition, an application is modern at the moment that it is created. We call one application a modern application when it is built with a combination of modular architecture patterns, DevOps, DevSecOps, serverless operational models, and agile development processes that allow businesses to reduce risk and accelerate time to market.

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Mironov Consulting

JANUARY 17, 2021

Half of the calls I get from CEOs include requests for Product Management to boost productivity in Engineering (aka Development aka Makers). This reflects confusion about what product managers do (and how we really add value), and often poor role definition where product managers are also project/program managers or engineering leads.

Weak Development Team 134

Weak Development Team Research Software Reporting Tools Development 134

Andrew Chen

NOVEMBER 15, 2021

These frameworks are targeted at teams building new products, first and foremost. Everywhere you looked, there were reminders of the global scale of Uber’s business as well as the international heritage of the team driving it. How to get them started, how to scale them, and what it’s like to compete.

Books 63

Books Research Software Reporting Tools Technical Review 63

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. To get the roles definition right, start by identifying the company’s products.

Product Management 240

Product Management Product Manager Weak Development Team Management 240

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171

Userpilot

MARCH 7, 2024

Frida Ahrenby : “I started out in sales in the TelCo industry, I started from working in one of the biggest TelCo providers in the Nordics, moving on to product management, then business development, and then a role in marketing and sales again. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mind the Product

OCTOBER 30, 2018

By gaining insight from your experiences, you can develop principles on which to base your leadership style. Your team will work out which are important to you so you need to have a good appreciation of them. In order to develop as a person, you have to understand your weaknesses and which parts of your personality you want to amplify.

Leadership 103

Leadership Customer Feedback Weak Development Team Reporting Tools 103

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. We recently sat down with Maggie to chat about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Look for the team players.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

UX Studio

MAY 29, 2018

But team building retreats can do exactly that. Every six months, our whole UX team travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals. These team building retreats play an important part in UX studio’s culture. Do a retreat when your team has lost its energy.

Weak Development Team 87

Weak Development Team Workshop Travel UX 87

Alchemer Mobile

MARCH 18, 2021

During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. You will definitely be able to engage remotely with my really tiny dog who has a very loud voice. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

OCTOBER 6, 2020

By leading the creation and development of groundbreaking qualitative analysis products, Jared is dedicated to helping companies like Netflix, Sony, and Disney understand how their content impacts audiences everywhere. That’s Jared and his teams focus on identifying the core emotions that people use when they express how they feel online.

User Testing 146

User Testing Data Visualization Product Research Research Software 146

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Business of Software Conference

MAY 7, 2020

But my favourite example at the moment is Ping An, the Chinese and financial conglomerate which got really big as a banking and finance insurance company but they were able to turn themselves into a tech company because they followed a couple of things not taking things for granted on why they were successful reinventing themselves already.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

ProductPlan

MARCH 10, 2023

So much of what can go wrong with a feature release is related to poor execution of the broader feature launch process. Product teams find a never-ending opportunity to improve on what came before. However, the exception occurs at the end of the lifecycle when the team sunsets the product.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

The Product Coalition

NOVEMBER 7, 2019

The company decided to pivot, and focus on developing what they initially thought of as a more convenient tool for internal business communication. When setting up a new team, the person responsible for the technical implementation?—?the Working with a Software Vendor Outsourcing to a vendor means hiring a team for a specific task.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Business of Software Conference

AUGUST 30, 2019

So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. And what’s funny is messaging working on your messaging has been getting a bit of a bad rap lately. It’s finance and budgeting software. Thanks Bob.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Product Talk

SEPTEMBER 11, 2019

A few weeks later, she offered me a job on her team. If my product needed a better value proposition, I worked with customers to invent it and finance to determine how much new value we could capture. When I was at HERE Maps, working with various teams to implement things, they didn’t just “do it.” My teams move markets.

Research Software 185

Research Software User Testing Data Visualization Feedback Software 185

Mironov Consulting

JUNE 28, 2018

Long Sales Cycles, Weak Attribution, Few Data Points. With only a few dozen new sales per quarter, we can’t definitively isolate the contribution of each touch. From social team: “4500 likes and retweets of our latest post! Digging in: 1. Use current customers as a proxy for new ones. Buyers Are (Mostly) Not Users.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Reveal

JULY 28, 2022

Embedded analytics is no longer ‘’nice to have’’, but a definite ‘’must-have’’ solution. Not to mention your developers’ time that will go to waste. Be it a free online tool such as Data Studio or Superset, a database created by your analysts’ team, or some basic internal tool made by your developers.

Embedded Analytics 78

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 78

Reveal

JULY 20, 2022

There are more than 100 alternatives to Sisense, all with their own unique features, strengths, and weaknesses. Non-technical users will definitely have a hard time getting up to speed. That shouldn’t necessarily be a bad thing, especially if the pricing you get fits your budget. You’ve come to the right place!

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52