BrainMates

SEPTEMBER 7, 2021

When building a metadata platform, designed to power a new media business, a series of customer interviews with the content producers were conducted to understand the workflow and develop a solution more effective than the existing patchwork of tools. 3 Document Behaviour. Put simply, metadata matters. A curious discovery was made.

Research Software 98

Research Software Product Research User Testing Systems Review 98

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. User stories and user story mapping help a team align around the top priorities and get clarity around what they are delivering.

Product Research 196

Product Research Data Visualization Software Review Development Team Review 196

Modus Create

MAY 3, 2023

Common misconceptions with UX and product development UX is a powerful and valuable tool, but misconceptions abound about what UX can do and how long it can take to reap the benefits. Engineering teams likely have a history of delivering features and delivering them very fast. If you know your users, where is it documented?

Development Team Review 98

Development Team Review Software Review UX User Testing 98

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Which should you and your teams decide the utilize? Whichever methodology a team operates under will heavily influence how they work and communicate with one another.

Technical Review 98

Technical Review Agile Development Team Review Software Review 98

Modus Create

JUNE 1, 2020

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery. Due diligence comes first but has its origins in other engagements Modus has conducted over the years.

Software Review 58

Software Review Technical Review Systems Review Development Team Review 58

The Product Coalition

JUNE 26, 2023

A Five-Step Methodology to Incorporate Generative AI into Business Strategy Developers, technologists, and innovators across enterprises are already using the new tools to boost their individual productivity at work and at home. The future of enterprise productivity is here, and generative AI powers it.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

UX Planet

DECEMBER 15, 2023

So, how do you ensure that UX gets its due in terms of investment? It also helps in saving on directionless development costs. A product roadmap is a guiding document that details how your product strategy is to be transformed into a reality. It entirely depends on the number and size of features and development deadlines.

UX 98

UX User Testing Development Team Review Customer Experience 98

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said   What BigCorp demands, BigCorp gets.  Hitting

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

Pragmatic Marketing

SEPTEMBER 16, 2009

Eighteen months ago, I was part of the founding team at a cutting-edge technology start-up. During the first few weeks, as I lined up and conducted dozens of prospect, industry, and expert interviews, the founder hired a talented senior engineering team, and the company was formed. It’s all about the team.

Agile 70

Agile Development Team Review Systems Review Technical Review 70

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. This is the only way to know as entrepreneurs that there will not be an egregious term in the final documents. This is what happened again with the Benchmark team. for our community.

Feedback Software 119

Feedback Software Software Review User Testing Development Team Review 119

Intercom, Inc.

JULY 23, 2020

Like it or not, however, we now have no choice but to adapt – and that means ushering in a new era of potentially more efficient products, if we can just figure out how to get through a difficult learning curve where we’re frantically switching between calendars, video chats, email clients, spreadsheets, and documents. So what’s the solution?

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Arkenea

MARCH 29, 2025

So, to safeguard ePHI (Protected Health Information) from cyber attacks, healthcare organizations and medical software development companies are imposing strict HIPAA compliance regulations. The entire risk analysis is documented and reviewed periodically to prevent ePHI violations. More: HIPAA-compliant web hosting servers 4.

Technical Review 52

Technical Review Software Review Development Team Review Reporting Tools 52

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

ProductPlan

NOVEMBER 11, 2019

Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. Don’t out map your team’s capabilities. Work with the engineering team and figure out just how long each item should take.

Roadmap 87

Roadmap Data Visualization User Testing Technical Review 87

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Review any existing feedback you have as well as additional direct channels such as chat bots, surveys, focus groups, and interviews. At the minimum, your mobile product will bring design teams, IT, marketing and operations together?—?these

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Pragmatic Marketing

NOVEMBER 21, 2018

According to Pragmatic Marketing’s research, Product teams spend 73% of their time on tactical activities. Loop In the Teams Who Will Use Your Data. While this is a no-brainer when it comes to managing product development, make sure you take the same approach for customer testing. There’s also the issue of time.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

Modus Create

JUNE 18, 2021

Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. You document information about the people, processes, and technologies that affect the organization’s overall security framework. SDLC (Software Development Life Cycle) of the organization . The Security Assessment Process.

Software Review 40

Software Review Technical Review Development Team Review Systems Review 40

eG Innovations

JULY 19, 2022

Grafana is developed by Grafana Labs with a free version of Grafana available on GitHub under a GNU AGPLv3 license. Demonstrating due diligence with respect to security with Nagios can also be challenging. Open-source code means that an organization can modify the code to develop their own customized functionality.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Arkenea

JANUARY 25, 2025

Arkenea is a trusted, exclusively healthcare-focused software development firm with 13+ years of experience. But these companies opted for several developers for innovating applications for different applications. Such documents are supplemental data for the pillar parent standard. Ultimately, it made compatibility impossible.

Messaging 52

Messaging Research Software Healthcare Technical Review 52

Userpilot

JULY 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. For CS teams, efficiency means working smarter and doing more with less—accelerating the current drive toward digital strategies like community, self-service, and more.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

Bain Public

OCTOBER 19, 2019

By leaning on empathy, we can build an open-minded work culture that encourages collaboration, opinions, and feedback, allowing us to gain a variety of perspectives from the people on our teams and beyond. Everyone’s opinion matters, and when they trust that we’re listening, a culture of respect develops. How big is our technical debt?

Roadmap 40

Roadmap Development Team Review User Testing Technical Review 40

Sequent Learning

NOVEMBER 20, 2018

Think back on some past professional development courses you’ve participated in… did you apply all (or any) of the concepts into your daily work life? By creating a summary document, you’re solidifying in your mind those important points. Even better, present your summary document to your manager and peers.

Workshop 40

Workshop Weak Development Team Development Team Review Customer Experience 40

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

The Product Bistro

JANUARY 25, 2021

In the way back time, before Agile, before OKRs and other fads, product managers wrote MRDs, or Market Requirement Documents. This was the artifact the began the process of developing a new product, or a variant of a product. The leadership team asked for a formal Market Requirements Document to help their decision process.

User Testing 195

User Testing Development Team Review Customer Experience Product Research 195

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. While onboarding, read as much documentation and speak with as many people as you can.

Engineering 204

Engineering Software Review Technical Review User Testing 204

The Product Coalition

JANUARY 16, 2024

Product managers and their teams start with enthusiasm, hit the ground running, and create a solid roadmap. Your product is heading in a direction divergent from the direction documented in the roadmap. The same is true for your roadmap — it takes more than diligence. Have a plan for documentation. Take a breath instead.

Roadmap 145

Roadmap Development Team Review Weak Development Team Technical Review 145

ProductPlan

MARCH 14, 2023

Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. Healthcare product managers should have an amazing attention to detail and love processes and documentation. For those contemplating moving into the $4.3

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Andrew Chen

SEPTEMBER 4, 2018

And I think the similar kind of analysis you can do for B2B companies is for products that have different sized teams using it. If you have a really large team that they are all using a product, well, are they all using the product more as a result? And you can start to draw conclusions, sort of a natural A/B test in order to do that.

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75