The Product Coalition

MAY 10, 2021

We just need to start with First Opportunity first as due to our market analysis and business modelling, this is the best one to tackle”. This line of thinking is where success at achieving the First Opportunity and the BigVision begins to get derailed before you and your team have even started working. We’ll come back to these.

Development Team Review 123

Development Team Review Product Research Software Review Research Software 123

ProductPlan

MARCH 7, 2019

One of the few times a product manager really gets to take center stage and show the fruits of their labor is when they’re presenting the product roadmap. Roadmap presentations are the culmination of weeks, months, or possibly years of work. A compelling roadmap can inspire the company and set a positive tone for the future.

Roadmap 84

Roadmap Technical Review Development Team Review Presentation 84

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. Building the product was hard: it was taking longer to develop than everyone expected (of course). I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders.

Development Team Review 98

Development Team Review Software Review Fractional CTO CTO 98

UX Planet

DECEMBER 15, 2023

So, how do you ensure that UX gets its due in terms of investment? It also helps in saving on directionless development costs. For example, “Ticket resolution times have increased by 9% in the last quarter.” Have you prioritized the design problems to be solved in your product roadmap?

UX 98

UX User Testing Development Team Review Customer Experience 98

The Product Coalition

JUNE 26, 2023

A Five-Step Methodology to Incorporate Generative AI into Business Strategy Developers, technologists, and innovators across enterprises are already using the new tools to boost their individual productivity at work and at home. The future of enterprise productivity is here, and generative AI powers it.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. Just like a product roadmap shouldn’t simply be a list of to-do items , I’m looking for outcomes and objectives in this context. Are they team players?

Development Team Review 87

Development Team Review Weak Development Team User Testing Technical Review 87

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. There were hints that the onboarding ramp was steep, for example.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. Another example would be as a CEO. billion in 2015.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. This is what happened again with the Benchmark team. There are many examples, such as Kafka, Spark, and now dbt. That’s why we include the appendices along with the deck. for our community.

Feedback Software 119

Feedback Software Software Review User Testing Development Team Review 119

ProductPlan

NOVEMBER 19, 2021

Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? What mechanism will we use to review and weigh priorities on what to build? The steps include the following: Building your cross-functional team. Product roadmapping.

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. Just like a product roadmap shouldn’t simply be a list of to-do items , I’m looking for outcomes and objectives in this context. Are they team players?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. They also said they wished they had a clearer product roadmap strategy. Review any existing feedback you have as well as additional direct channels such as chat bots, surveys, focus groups, and interviews.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Oren Steinberg

DECEMBER 27, 2017

A nice starting point is to define the Role of Business Development as Filtering and Building partnerships that further the organization towards its goals. You first need to plan what type of partnerships your business needs, and only then you can engage the market and review the partnerships’ opportunities.

Development Team Review 61

Development Team Review B2C User Testing Customer Experience 61

Split

MARCH 20, 2024

By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Modus Create

JUNE 18, 2021

Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. SDLC (Software Development Life Cycle) of the organization . For example: PASTA (Process for Attack Simulation and Threat Analysis) – Perspective of the attacker. A source code review helps find and fix such errors.

Software Review 40

Software Review Technical Review Development Team Review Systems Review 40

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. Something different for everyone. “The

Customer Experience 85

Customer Experience User Testing Weak Development Team Development Team Review 85

Gainsight

SEPTEMBER 6, 2022

It’s about aligning everyone from product development to marketing to sales teams around the outcomes customers seek, not the technology or services you’re selling. Because churn is a slippery slope, most investors now perform due diligence on customer retention as much as any other part of the business.

Software Review 10

Software Review Development Team Review Technical Review Customer Experience 10

Business of Software Conference

NOVEMBER 26, 2018

Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. I felt this incredible intense pressure from the team and also from within myself to launch what we had built.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Intercom, Inc.

MARCH 29, 2022

Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company.

Customer Communications 118

Customer Communications Feedback Software Reporting Tools Events 118

Business of Software Conference

APRIL 7, 2020

And so one of the first ones that I came up with and I did like my due diligence and research about this and of course from my own experience and thinking about some of the companies that we work with. So ultimately again you’re trying to create teams that are designed for growth, designed for understanding the customer.

User Testing 69

User Testing Customer Experience User Friction Data Visualization 69

The Product Coalition

JANUARY 16, 2024

Golden rules for roadmap management. Everyone has a plan until they get punched in the mouth” — Mike Tyson I’ve wrestled with weak roadmaps — even some downright disasters. It was something that happened over time, a term I’ve coined ‘roadmap drift’. It was something that happened over time, a term I’ve coined ‘roadmap drift’.

Roadmap 145

Roadmap Development Team Review Weak Development Team Technical Review 145

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. One personal example I use is when you’re trying to tell your child a story before bedtime, you can run out of angles.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

The Product Coalition

OCTOBER 19, 2020

Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. As you assemble your team, take special care to select a diverse group of subject matter experts.

Technical Review 187

Technical Review Analytic Tools Research Software Automotive 187

ProductPlan

MARCH 14, 2023

Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. Pharmaceutical companies, for example, only have 20 years between filing a patent and generic competitors coming on the scene.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Andrew Chen

SEPTEMBER 4, 2018

Jeff: I’ll bring two examples up, the pink Lyft mustache when I first got to San Francisco. . Andrew: Yeah, like for example Slack is a great, it’s an example of this. For example when Facebook in the past broke into new markets they started with paid marketing to get it going. Sonal: I remember that.

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75

Department of Product

MARCH 28, 2022

The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? In a product development context, and particularly with reference to technologies, this can be problematic. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. We’ve been focused mostly on looking at how we can grow our team and what might new teams do and what might new people do.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

User Testing 40

User Testing Data Visualization Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

User Testing 40

User Testing Data Visualization Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40