The Product Coalition

AUGUST 7, 2023

How to Choose the Optimal North Star for a Roof Shingles Assessment Vision API Company How the Right North Star Metric Can Illuminate Your Business Path Introduction In recent years, many new API SaaS companies are emerging that provide AI-powered capabilities for processing text, audio, images and video.

Analytic Tools 144

Analytic Tools Feedback Software Data Visualization Vision 144

Intercom, Inc.

APRIL 6, 2022

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. In the last four years, Wayne and his team have experienced first-hand what it’s like to transition from a small startup to an enterprise organization.

Customer Experience 230

Customer Experience User Testing Customer Feedback Customer Communications 230

The Product Coalition

MARCH 23, 2022

Introducing Product Management means to install a discipline and to make the company product led and vision oriented. With the actual definition of management as processing facts in differentiation to leadership, the emotional side and the caring for products and the team seams to fall short. This itself might not be surprising!

Product Management 155

Product Management Product Manager Differentiation Management 155

Mind the Product

AUGUST 1, 2019

Whether it’s to stay competitive, differentiated, or solve for what they believe are their customers’ needs, some companies get locked into a cycle of feature FOMO – fear of missing out – that ends up stalling product innovation. Product teams should rely on senior product leadership—not competitors— to guide vision.

Reporting Tools 190

Reporting Tools Data Visualization Customer Experience Product Research 190

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. James builds products and services which delight customers and differentiate companies. View the live stream…. Better Products.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Intercom, Inc.

FEBRUARY 6, 2020

Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. Turning a sales objection into a unique differentiator. Rather than shying away from the marketplace, she embraced it as Udemy for Business’ unique differentiator.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. James builds products and services which delight customers and differentiate companies. View the live stream…. Better Products.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Sachin Rekhi

FEBRUARY 16, 2020

I instead define a product manager as driving the vision, strategy, design, and execution of their product. Vision: Vision Narrative. Most product managers realize that defining a compelling vision for their product is a core responsibility of their role. Vision: Product Walkthrough.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. James builds products and services which delight customers and differentiate companies. View the live stream…. Better Products.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Coalition

JUNE 10, 2022

Or do you know even one company that is successful without a clear vision and idea of what the central piece of value is? Combine for Success Product Management enables Enterprise Service Management for standardization and scaling. Well that’s the core to Product Management!

Management 147

Management Management Definition Customer Experience 147

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. James builds products and services which delight customers and differentiate companies. View the live stream…. Better Products.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

ProductPlan

JUNE 14, 2022

For an organization to follow through and turn that idea into a viable product, the team needs both a product vision and a product strategy. This article will discuss why the best products require both vision and strategy and their codependent nature. Product vision. The product vision itself isn’t achievable in the short term.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Intercom, Inc.

JULY 28, 2022

Communicate your vision for growth clearly and often, and make sure you’re building a culture where people feel like they’re being set up to suceed. The boom at the time was around ERP (Enterprise resource planning) and client-server applications for large-scale enterprises, and that’s where I started my career.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Intercom, Inc.

JUNE 6, 2019

We leverage customer data, and we look for the statistical outline data points that are the best predictors of whether someone will convert or not, how much money they’re going to pay, whether they’ll slide into a self-serve versus an enterprise plan – things like that. ” For us, we’re very mid-market and enterprise.

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

Intercom, Inc.

NOVEMBER 21, 2019

Then, armed with these insights, you can create an empathetic, data-driven customer journey that helps your customers achieve their vision of success. I really recommend it, because the biggest differentiator we saw is that in a persona-driven world, you’re really thinking about that fictional character.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

Userpilot

SEPTEMBER 14, 2023

A strategic product manager is responsible for developing long-term product vision and strategy. Product marketing managers develop product positioning , messaging , and differentiation strategies. An enterprise product manager is normally responsible for delivering a specific aspect of a complex enterprise-level product.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

The Product Guy

OCTOBER 18, 2019

One of the most important skills for a product manager, and for the product itself, is developing a product vision and strategy. One of the most important skills for a product manager, and for the product itself, is developing a product vision and strategy. Vision – define the north star in one or two sentences.

Data Visualization 170

Data Visualization Strategy Product Management Product Manager 170

The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. And enterprise is not an individual.

Enterprise 64

Enterprise User Testing Analytic Tools Research Software 64

Intercom, Inc.

JULY 15, 2021

The whole essence of this, I was a part of the journey to lead with design-based differentiation, and that was a huge draw. As a chief design officer, I’m responsible for the visioning and the design concepts and connecting the dots between these technologies to build products that users love. Fergal: Cool. Fergal: Cool.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Mixpanel

NOVEMBER 15, 2021

We’ve arrived at this moment due to the collective vision, effort, and trust of each and every employee, customer, and partner we’ve been lucky enough to have on our team. Perhaps the most validating measure is our customer retention moving up steadily over the past five years and reaching a remarkable 1.5x

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

Gainsight

JANUARY 23, 2025

Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. So, no matter your industry, its no longer enough to just deliver a product.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

Intercom, Inc.

NOVEMBER 4, 2021

But, and perhaps more importantly, you have to figure out a way to evolve your brand, to make it resonate with an enterprise audience without losing whatever quirkiness made you unique in the first place. Going upmarket usually involves a rebranding effort to appear more enterprise-ready. As I said, they’ve been quite busy.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

Mixpanel

APRIL 27, 2020

Neil Rahilly, Mixpanel’s VP of Product and Design, walks us through how product management leadership priorities change as you move from startup through scale up and all the way to enterprise. Enterprise: think like a startup. Startup: Set ruthless priorities. You can take a look at the Netflix culture deck here.)

User Testing 89

User Testing Customer Feedback Differentiation Startups 89

The Product Guy

FEBRUARY 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. James builds products and services which delight customers and differentiate companies. View the live stream…. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. James builds products and services which delight customers and differentiate companies. View the live stream…. Better Products.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

ProductPlan

MARCH 17, 2020

A strategic product manager (PM) is responsible for shaping and sharing a strategic vision for a product, and yet—oddly enough—finding time for strategic activities can be a very real challenge. How can you take responsibility for the vision and shape the future of your product when you don’t control strategy at the corporate level?”.

Outbound 99

Outbound Product Management Product Manager Customer Experience 99

Userpilot

FEBRUARY 24, 2025

As one of the newest entrants in the Connected TV advertising space thats rapidly growing, they seek to build unique value propositions that differentiate Netflix from other ad-supported streaming services. Those with experience in enterprise-level AI platforms. Who would be the best fit for this job? Android-first PMs.

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. James builds products and services which delight customers and differentiate companies. View the live stream…. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

The Product Coalition

AUGUST 24, 2021

Enterprises such as Qualcomm and Cisco lost some portion of their market share, while Amazon and eBay had declines in their company valuations. Many of them realized that following the processes known in the large enterprises, would not necessarily help them to build great products. Quarterly U.S. They are simply executing it.

User Testing 158

User Testing Development Customer Experience Product Research 158

Userpilot

APRIL 8, 2022

Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. Differentiating from the competition. When you’re fighting for a piece of the pie, differentiating yourself from the competition is crucial. This could be: Price.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Alchemer Mobile

JUNE 15, 2024

Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals. Most existing tools don’t connect the core capabilities that businesses need to drive enterprise goals and meet CX objectives. Alchemer Pulse is not one flavor of AI.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Intercom, Inc.

JULY 21, 2022

All you have to do is enter your email to get started'” As Slack expands into a larger enterprise product, you have to start appealing to groups of people and types of roles and industries that aren’t in that early adopter group. The vision? What’s that big dream? What’s the concept design for this?”

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Mind the Product

SEPTEMBER 27, 2018

I was about to meet our biggest customer, an established enterprise owning some of the world’s most valuable brands. They navigate on vision and iterate based on the lessons they experience, almost subconsciously. Eventually it all comes down to differentiating between facts and assumptions. However, the goal gets lost.

Reporting Tools 110

Reporting Tools Data Visualization Customer Experience Artificial Inteligence 110

ProductPlan

MAY 7, 2019

Enterprise. Enterprise. The first potential negative side effect of a lone measurable target is tunnel vision. Common vision, differentiated objectives. But conflating a company’s vision statement with a metric is seldom a good move. ProductPlan for the Enterprise. Enterprise IT Roadmap.

Customer Experience 98

Customer Experience User Testing Weak Development Team Roadmap 98

Indicative

OCTOBER 8, 2020

While early innovation around big data took place within large enterprises and e-commerce companies, capabilities are now available to startups, small businesses, and mid-market companies across a range of industries to better understand customers, improve product performance, optimize marketing, and more. The Mobile Narrative.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

ProductPlan

MARCH 5, 2021

Product managers in more extensive enterprise settings can even operate under titles that don’t distinctly list out “product manager” in it. Identify and mitigate enterprise risk. Build business cases, articulate strategy, sell your vision to leadership, understand the market, analyze consumer engagement, lead your team, etc.

User Testing 132

User Testing Product Research Product Management Product Manager 132

Agile Velocity

MAY 20, 2020

As a coach, having worked with countless organizations and executives over the years, from fortune 100 level to start-ups, I’ve reflected on all of the patterns I’ve seen displayed by C-suite level leaders and what differentiates those that have helped create sustainable agility versus those that don’t. . Balancing the Agile Enterprise .

Agile 84

Agile Feedback Software Data Visualization Research Software 84