Mind the Product

APRIL 12, 2017

Product management teams often ask themselves if third-party integration is right for their software product roadmap. The thinking is that you should integrate with products such as Salesforce and Slack, because you never would want to try to build those sorts of products by yourselves.

Reporting Tools 163

Reporting Tools Feedback Software User Testing Customer Experience 163

Reveal

DECEMBER 23, 2024

This guide will explain the following core areas: What is product analytics? What product analytics is and why it matters How to implement product analytics tools effectively What is embedded analytics? Defining embedded analytics and its role How embedded analytics transforms product analytics How do they work together?

Data Visualization 65

Data Visualization Embedded Analytics Analytic Tools Feedback Software 65

Roman Pichler

OCTOBER 6, 2020

How can the product be built? What architecture patterns and technologies may be used? In order to answer the questions above, you may want to use techniques such as direct observation, user interviews, prototyping, creating a strategy canvas or E-R-R-C grid , and you may capture some of them using a tool like my product vision board.

Product Research 293

Product Research Technical Review Feedback Software Research Software 293

Intercom, Inc.

SEPTEMBER 28, 2021

But one thing is consistent across every product management role – a deep focus on the customer. . This is a natural evolution for many SaaS tools as they move towards a healthier economic model, as captured in Christoph Janz’s seminal 2014 blog. There are baseline expectations for features of a modern-day SaaS tool.

Feedback Software 249

Feedback Software Product Management Product Manager Customer Feedback 249

Product Innovation Educators

SEPTEMBER 2, 2024

For example, a product manager developing a new project management tool might conduct small group sessions with team leaders from different industries. These sessions could reveal unexpected pain points in current tools and spark ideas for innovative features.

User Testing 280

User Testing Product Research Market Research Research Software 280

Intercom, Inc.

JULY 15, 2021

In fact, he and his team even created a set of guidelines called “ Everyday ethics for AI” to help designers and developers create systems that are trustworthy. Sometimes, getting honest feedback from customers works best in a relaxed, fun environment, where they can let their guard down. Playfulness pays off. Fergal: Cool.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

JULY 24, 2024

Launching a product without a well-defined product strategy framework is similar—you risk wasting resources without a clear path to success. So, how do you outline a product strategy framework that is the foundation of product-led growth ? Product strategies help you design and grow your products.

Data Visualization 111

Data Visualization Framework Product Strategy Analytic Tools 111

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. And you had to own all the servers. Nightmare, right?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Mind the Product

DECEMBER 18, 2019

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. Mixing the words, key responsibilities across companies started to emerge: Define product vision and strategy.

Weak Development Team 162

Weak Development Team Feedback Software Research Software Development 162

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

Vision 148

Vision Product Research User Testing Roadmap 148

Userpilot

AUGUST 7, 2024

Providing depth helps address diverse customer needs to boost sales, revenue , and loyalty while differentiating your company from the competition. You can find examples of product depth across business spheres, from cosmetics to SaaS. Ready to perfect your product mix and depth strategies? Product mix at P&G.

Feedback Software 105

Feedback Software Analytic Tools Definition User Testing 105

Userpilot

SEPTEMBER 14, 2023

We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond. Who is a product manager?

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

The Product Coalition

SEPTEMBER 2, 2022

The Eight Core Elements of a Winning Product Strategy “The essence of strategy is choosing what not to do.”?—?Michael After what seemed like months of work, our product was emerging from stealth mode. No choices = no product strategy. The series of choices following a framework = the product strategy.

Product Strategy 148

Product Strategy Strategy User Testing Weak Development Team 148

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. “We had to figure out how to tell them what the value is and serve them the solution rather than saying, ‘Slack is here. We had to figure out how to tell them what the value is and serve them the solution rather than saying, “Slack is here.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userpilot

DECEMBER 13, 2023

Such a strategy helps the team put themselves in the shoes of the users, better understand their needs and pain points , and make the user experience consistently good at all stages of the user journey. A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Bryce York

FEBRUARY 19, 2025

Ive been working with ML & AI for 7+ years and have shipped products ranging from expert systems to statistical models, to LLM-powered features and convolution-powered recommendation engines. Im working on a keynote for the AI for Product Leaders summit and wanted to share some of the content thats not going to fit.

Product Strategy 40

Product Strategy Artificial Inteligence Strategy User Testing 40

Usersnap

FEBRUARY 24, 2025

The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Product discovery is critical in identifying workflows, pain points, and user goals that shape successful products. Without a clear understanding of these factors, products risk failing to meet real-world demands.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Product Innovation Educators

JANUARY 13, 2020

Our guest is Jill Soley, a Silicon Valley strategic product and marketing executive. She currently leads Product Management at Obo, where she is working on agile product management software that aims to reduce the high failure rates for new products. My primary job is setting the product strategy and vision.

User Testing 230

User Testing Product Research Marketing Research Software 230

Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. What is a product strategy? How do you set a product vision?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

NOVEMBER 23, 2023

It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. Many companies lack differentiation strategies and drive product development by copying competitors. Build a product that users love by delivering value and a good product experience.

Product Research 105

Product Research Feedback Software Analytic Tools User Testing 105

Userpilot

MAY 20, 2024

Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). You’ll need a platform to do this.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

JULY 31, 2024

A typical product development process follows seven stages: idea generation , market research, technical specifications, roadmapping, product development, MVP release , and continuous iteration. Product development strategies can be proactive or reactive. This is when you turn your product concept into an actual product.

Analytic Tools 104

Analytic Tools Research Software Feedback Software User Testing 104

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Tracking user behavior in-app enables product teams to find ways to improve product experience. Spotting market gaps: product analytics.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Roman Pichler

MAY 10, 2016

My first MVP had little resemblance with the finished product: I used my product strategy and roadmap workshop as the initial minimum viable product. This helped me better understand which strategy and roadmap-related challenges product managers commonly experience and which advice is helpful for them.

Books 165

Books Product Research Feedback Software Workshop 165

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. I felt like, okay, if we only use the same process we had at Contentful and we’re using the same thing at Doodle, by involving everyone, talking to people and trying to get them on board and get their feedback.

Product Research 306

Product Research User Testing Data Visualization Research Software 306

Userpilot

JANUARY 14, 2023

Successful SaaS products satisfy user needs and realize organizational business goals. Product success is necessary both for the product manager and for the organization to grow. To build successful products, make sure to align the product strategy with the product vision. Book the demo!

Feedback Software 98

Feedback Software Research Software Product Research User Testing 98

Userpilot

NOVEMBER 23, 2023

If you integrate an existing model into your product, like most SaaS companies, it won’t be enough to outperform your competitors. Training your own model requires access to data and technical resources but could be a true differentiator in the market. When integrated well, AI can enhance the product experience for customers.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

JANUARY 9, 2023

We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Product personas are fictional characters that represent real users. Customer and market research that goes into building product personas also drives feature development.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. What are our principles for how we build product?

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Userpilot

OCTOBER 24, 2022

But to put any of this into practice and start tackling onboarding challenges , you need to choose the right tool for the job: Userpilot is a powerful, cost-effective option. A user persona is an abstraction or representation of a specific type of user of your product. It’s rare for SaaS products to cater to just one persona.

User Testing 98

User Testing Customer Feedback Research Software Feedback Software 98

ProductPlan

SEPTEMBER 13, 2022

Industry veterans and startups quickly try to stand out in an already clustered SaaS market. It takes more than just keeping up with the competition on product comparison checklists to stay relevant. Effective product teams position their solutions as market leaders. Make it easier in a clustered SaaS market.

Feedback Software 52

Feedback Software Research Software Differentiation Product Research 52

Userpilot

JANUARY 11, 2024

Solution : create an outcome-based roadmap by identifying customer needs and wants. Solution : use in-app surveys to collect qualitative customer feedback, focusing on customer satisfaction and UX improvement. The Ivory Tower : teams that stop consulting customers build products that don’t meet market needs.

Data Visualization 119

Data Visualization Feedback Software Analytic Tools User Testing 119

The Product Coalition

FEBRUARY 27, 2021

In this article, I’m going through the approach that I recently introduced at Miro and is currently at the heart of how we center ourselves around the product strategy. It’s very important to avoid selecting a specific solution at this stage and stay open-minded to a variety of solutions.

Product Research 192

Product Research User Testing Customer Feedback Product Management 192

Userpilot

OCTOBER 21, 2022

Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. 16 Product Management Best Practices. Collecting user feedback in-app is the most direct way to gain insights into customers’ needs.

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

The Product Coalition

MARCH 7, 2023

I was once interviewing users to understand why they were using our sports betting app, and a college-aged user told me it was cool. When I asked him what was cool about it, he described how he liked the app because it allowed him to set his own odds and make a bet with where he could mix baseball and basketball players within the same bet.

User Testing 157

User Testing Customer Feedback Customer Experience Data Visualization 157

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. What is product strategy?

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218