Intercom, Inc.

JUNE 22, 2021

Below, we take a closer look at the top three trends in the sales tech landscape to consider when choosing the right software for your sales organization. It’s critical for sales organizations to leverage their customer experience during the sales process as a key brand differentiator ”. billion by 2022.

Reporting Tools 234

Reporting Tools Technical Review Technology Systems Review 234

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Alchemer Mobile

NOVEMBER 22, 2024

You can connect Alchemer to just about any other system without hassle. We truly believe our support team is unmatched, and we’ll let our G2 Reviews speak for themselves. Easily collect targeted, real-time digital feedback and engage customers at exactly the right moment in their customer journey.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

The Product Coalition

MARCH 23, 2022

The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. Imagine you scan a QR code with your smartphone, and it takes 10 seconds to return a result. The restaurant might gravitate to a different offering if you cannot connect with its existing systems.

Framework 162

Framework Reporting Tools Technical Review Systems Review 162

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. The better we understand our customers, the better we can meet their needs, and the more we can differentiate our product from the competitors. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services.

Generative AI 334

Generative AI Product Research Feedback Software Analytic Tools 334

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. It boasts two main advantages: a no-code builder that allows you to create prompts without coding, and a personalization filter for selecting who sees a prompt.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Userpilot

MAY 30, 2025

Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views. Appcues: Best mobile-first onboarding software with strong UI patterns. Starts at $299/month for 2,000 MAUs. on mobile).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Source: userpilot.com. Pros of Userpilot. Pros of Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Modus Create

FEBRUARY 12, 2025

Every year, new trends, frameworks, and practices capture the industrys imaginationwhether it was no-code in 2024, Web3 in 2023, or serverless architecture in 2022. Instead, they come from a rigorous review of five years of client work, 2024 sales inquiries, analyst insights, and industry offerings. But this year feels different.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Sachin Rekhi

APRIL 12, 2020

Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Counter-positioning. Switching costs.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. Today, nearly everyone is in on the act. This growth demonstrates that both users and product teams are realising value from embedded analytics.

Embedded Analytics 127

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 127

Modus Create

NOVEMBER 15, 2024

AI use cases are enabled by “intelligent applications” – software applications that incorporate generative, classification, and predictive AI models under the hood to power one or more of their features. LLMs assist by quickly reviewing documents, understanding and extracting claims, and presenting them in a digestible format.

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Source: cultofmac.com.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

ProductPlan

JUNE 1, 2023

No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

The Product Coalition

MARCH 24, 2021

Figure 1: Technolgoy Adoption Life Cycle Explore the Battlefield Geoffrey Moore suggests in his book “Crossing the Chasm” to create different target customer scenarios and select the target niche market based on a scoring system. Pain Relievers: Here we summarize how our solution addresses the user’s pain points, e.g., our differentiators 3.

User Testing 158

User Testing Research Software User Friction Customer Experience 158

The Product Coalition

JULY 19, 2020

How can it be used First things first, Visual language is defined as a system of communication using visual elements. A product that combined many, crazy, different things in it (a mix of software, hardware, top notch innovation), that I needed to step back and first focus on understanding it. Use it as a differentiator.

Customer Experience 142

Customer Experience Systems Review Software Review Customer Feedback 142

Arkenea

MAY 8, 2025

If you’re considering expanding your development capabilities beyond your in-house team, you’ve likely encountered the term “ nearshore software development in Mexico ” during your research. Offshore Software Development involves partnering with development teams in more distant countries.

Research Software 52

Research Software Feedback Software Software Developers Software Development 52

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Intercom, Inc.

JULY 21, 2022

We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Here’s Andrew.

Download 216

Download Feedback Software Data Visualization Customer Experience 216

Product Talk

APRIL 19, 2023

“They sync with your Kindle highlights and serve five highlights for you to review daily. They sync with your Kindle highlights and serve five highlights for you to review daily. Readwise syncs all of these highlights to their database and shares five each day for Teresa to review. Readwise is a simple, but brilliant idea.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

ProductPlan

NOVEMBER 10, 2020

Here’s just a few examples: The shopping cart, ordering, and payment-system applications. Code is written to dynamically create a custom experience based on user, device, previous visits, etc. An inventory management system that syncs the site with current inventory details. System health and performance levels.

Research Software 98

Research Software Feedback Software Reporting Tools Technical Review 98

Tyner Blain

MARCH 20, 2025

I use two characteristics to differentiate giving dictation from setting direction. As a product owner, you would never tell your developers to add a new feature, to write the code in Haskell, to use CamelCase variable names, to indent code with 3 spaces instead of tabs for each line. This is clearly insane.

Research Software 59

Research Software Weak Development Team Systems Review Product Research 59

UX Planet

FEBRUARY 5, 2025

Rumi revamped their platform with responsive designs that would make any software engineers heart flutter. By showcasing customer reviews and testimonials front and center, Rumi turned skeptical viewers into bona fide consumers. The first step in their strategy was a comprehensive redesign of their website.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

The Product Coalition

JULY 11, 2023

From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems. Blockchain, often referred to as the “digital ledger,” is a transparent and immutable system that records and verifies transactions across multiple computers.

Reporting Tools 113

Reporting Tools Research Software Banking Government 113

Userpilot

OCTOBER 27, 2021

Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. It also offers the ability to create product tours “code-free”.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Product Management Lessons from the Trenches

DECEMBER 17, 2018

To help get you thinking about whether NLP is right for your business, here are some example use cases where NLP adds value: Enhance Humans Navigation IVR systems: helping consumers get routed to the person or information they need without going through a brutal phone tree (Liberty Mutual, I’m looking at you!).

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. What are the top AI security and compliance concerns?

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Userpilot

APRIL 17, 2024

Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors. Google Analytics 4 offers advanced tools for understanding cross-platform customer behavior, aiding product differentiation and tailored offerings in a competitive market.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. How do you differentiate yourself from the other companies?

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199