UX Planet

DECEMBER 6, 2024

Customers are mostly flexible with their car preferences due to the nature of the marketplace. Enter CarFYAI, CarFY AI is an AI-powered system for streamlining car discovery in Car-as-a-Service platforms, providing a personalized and enhanced user experience for customers. Image credit: Karena E.I Its simple and straight to thepoint.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

Roman Pichler

APRIL 3, 2018

For example, cost leadership (low prices), differentiation (uniquely desirable products and services), or focus (niche markets)—three options originally suggested by Michael Porter. Which management systems are required? The leadership team of any company must lead the effort to create, review, and adjust the business strategy.

Strategy 280

Strategy Product Research Weak Development Team Systems Review 280

The Product Coalition

NOVEMBER 12, 2024

The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. However, the value would be fewer tickets submitted to the help desk and fewer customers canceling due to unreasonable load times. On its own, it may be worth it. Does it make sense?

Roadmap 110

Roadmap Product Research Automotive Feedback Software 110

Intercom, Inc.

JUNE 22, 2021

It’s critical for sales organizations to leverage their customer experience during the sales process as a key brand differentiator ”. It’s critical for sales organizations to leverage their customer experience during the sales process as a key brand differentiator. Embrace a digital-first sales experience.

Reporting Tools 233

Reporting Tools Technical Review Technology Systems Review 233

The Product Guy

OCTOBER 9, 2018

However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit. What systems/metrics/processes do we need to measure and track winning? Where do we play? And where do we not play?

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Alchemer Mobile

NOVEMBER 22, 2024

You can connect Alchemer to just about any other system without hassle. We truly believe our support team is unmatched, and we’ll let our G2 Reviews speak for themselves. Easily collect targeted, real-time digital feedback and engage customers at exactly the right moment in their customer journey.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. is another common question asked by stakeholders when they review the proposal. This one lacks clarity, differentiation, and a compelling purpose. Scope : Define the scope of the project.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

UX Planet

JANUARY 22, 2025

Differentiation: In a crowded market, your brands unique personality and approach set youapart. Stripe, for instance, has turned complex payment systems into an elegant and approachable experience, making developers and businesses fall in love with itsbrand. Trust: Consistency and usability across digital platforms build confidence.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Alchemer Mobile

SEPTEMBER 3, 2020

Almost all apps have experienced one of three significant changes to their DAU due to COVID-19: massive drops, huge spikes, or higher frequency of app usage. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19. For apps in the hardest-hit industries, DAU is down 60-75%. Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Intercom, Inc.

APRIL 23, 2018

Companies reviewing their security and privacy standards need to look at the whole landscape, taking into account all vendors and integrations, as opposed to just focusing on their own product and database. Know your own systems. Pertinent to knowing your own systems is also tracking and reducing access to data that is not needed.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

UX Planet

JANUARY 12, 2025

Additionally, provide a save or cancel option for each change to ensure users can review edits before committing them, increasing confidence in data accuracy. Improved Confidence: Save and cancel options for each edit give users control over their changes, allowing them to review and confirm updates before finalizing them.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

The Product Coalition

MARCH 23, 2022

The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. While this looks like a “technical” parameter, this is about the market acceptance (and an opportunity to differentiate) and cost and something you should understand as a Product Manager.

Framework 160

Framework Reporting Tools Technical Review Systems Review 160

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. The better we understand our customers, the better we can meet their needs, and the more we can differentiate our product from the competitors. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services.

Generative AI 321

Generative AI Product Research Feedback Software Analytic Tools 321

Johanna Rothman

AUGUST 31, 2021

In Development (I include TDD other development thinking here. A possible “Dev-Done” column so you understand when system test can start for a given item. In System Test. Do you need to differentiate “In Development” from “In System Test”?? Ready to Start. Your team decides.

Systems Review 131

Systems Review Customer Experience Agile User Testing 131

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? Let me clarify that by channel partner I mean a large ecosystem of value added resellers (VARs), solution providers, service providers/managed service providers and systems integrators (SIs). Competition and Perceived Value.

Technical Review 110

Technical Review Systems Review Analytic Tools Research Software 110

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Product Innovation Educators

MARCH 4, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. Likewise, they don’t want it to take over 24 hours to update the system when someone’s security rights change. Conclusion.

Embedded Analytics 127

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 127

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. Cons of Salesforce in-app guidance builder The in-app guidance system is not without its disadvantages. But this tool isn’t without its drawbacks.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

The Product Coalition

MARCH 24, 2021

Figure 1: Technolgoy Adoption Life Cycle Explore the Battlefield Geoffrey Moore suggests in his book “Crossing the Chasm” to create different target customer scenarios and select the target niche market based on a scoring system. Pain Relievers: Here we summarize how our solution addresses the user’s pain points, e.g., our differentiators 3.

User Testing 158

User Testing Research Software User Friction Customer Experience 158

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Sachin Rekhi

APRIL 12, 2020

Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Counter-positioning.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Intercom, Inc.

JULY 21, 2022

We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Here’s Andrew.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

The Product Coalition

JULY 19, 2020

How can it be used First things first, Visual language is defined as a system of communication using visual elements. At some point, people started to demand sketches, asking things like, “Hey Mateo, when do you estimate you can have something to present to the client?”, “We have an RFP with a hard due date this week…”, and so on.

Customer Experience 141

Customer Experience Systems Review Software Review Customer Feedback 141

Modus Create

FEBRUARY 12, 2025

Instead, they come from a rigorous review of five years of client work, 2024 sales inquiries, analyst insights, and industry offerings. Reinforcement learning will enable agentic AI systems to adapt and improve continuously. My predictions arent based on whats simply popular or making headlines.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

The Product Coalition

JUNE 11, 2023

Unfortunately, despite their effectiveness, few employers make use of cognitive tests, maybe due fear it turns them off, or sensitivity to accusations of systemic bias. While work samples can be challenging to obtain, tests of cognitive ability, such as those offered by Criteria, ESkill, or PredictiveSuccess, are a viable alternative.

Product Research 148

Product Research Technical Review Product Management Product Manager 148

Userpilot

APRIL 17, 2024

Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors. Google Analytics 4 offers advanced tools for understanding cross-platform customer behavior, aiding product differentiation and tailored offerings in a competitive market.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Johanna Rothman

DECEMBER 13, 2021

Here are some ways of thinking about how to make this ad hoc work transparent: I do recommend a ticketing system just for production support issues. The ticketing system would only have blockers, crashes, and other stop-the-presses kind of work. Ask people to integrate testing and review into their work. Focus on finishing.).

Management 128

Management Management Systems Review Technical Review 128

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

UX Planet

FEBRUARY 5, 2025

By showcasing customer reviews and testimonials front and center, Rumi turned skeptical viewers into bona fide consumers. Rumi Cosmetiques focused on creating a seamless, intuitive navigation system that eliminated clutter and presented information clearly. The first step in their strategy was a comprehensive redesign of their website.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. 1 Poor definition of value proposition and feature focus.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Mind the Product

JANUARY 17, 2018

You are not helping people if someone has to log in every day to check their business accounting system or their personal finances. A Good Behavioral Product Manager Reviews Existing Research. A bad BPM does not conduct a literature review prior to writing product requirements. Have you helped them worry less?

Data Visualization 161

Data Visualization Product Management Product Manager User Testing 161

Intercom, Inc.

NOVEMBER 7, 2018

When adding new tools to the stack, systems teams consider how tools will interact with one another, but ignore the more fundamental question: can this tool propel the business to the next stage of growth and open a gateway to more revenue? 3 tips for building a sales and marketing growth stack. Accelerate speed to lead.

Technical Review 161

Technical Review Data Visualization Research Software Customer Experience 161