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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

This month, we have passed the three million download mark for the show. Liam Geraghty: That’s one of our most downloaded episodes, so if you haven’t heard it, you do not want to miss that. We use a multi-touch attribution system. That just blows my mind. Let’s actually try and write it down.

Download 216
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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. And many are striving to provide just that. But they’re facing big barriers.

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Post-Pandemic Mobile App Improvement Strategies by Industry | Travel & Hospitality, Retail & Shopping, Food & Drink

Alchemer Mobile

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19. Huge spikes.

Travel 246
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Business Development vs. Product Management

The Product Guy

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

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Product Strategies for Non-Strategists

The Product Guy

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

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Refining Product-Market Fit and Scaling B2B SaaS Products

Productside

From understanding community needs across the five boroughs to designing the physical space, choosing technologies, and planning operations, her job was to build and deliver a complex system that worked for real people. Rachels team once built an onboarding automation tool for HR teamsgreat for enterprises hiring hundreds at a time.

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Outsourced Software Product Development: A Comprehensive Guide

Arkenea

Whether you are a startup evaluating your first development project or an enterprise looking to optimize your delivery model, this article provides clear, actionable insights to make informed decisions. Large enterprises may outsource entire product lines. Conduct unit, integration, system, and user acceptance testing.