Alchemer Mobile

MARCH 29, 2022

DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. To start, Healthcare mobile teams asked more consumers for their feedback in 2021 than in previous years. Strava’s Missed Opportunity to Drive Mobile App Retention and Gain Actionable Product Feedback. Download your copy here. Consumer sentiment. Expressed customer emotion.

User Testing 262

User Testing Healthcare Feedback Software Customer Feedback 262

Alchemer Mobile

DECEMBER 8, 2022

Here are some ways in which we recommend you deliver customer love in the winter months to boost consumer happiness: Close the feedback loop. Probably the most overlooked, yet easiest, opportunity to foster strong relationships with your customers is simply closing the feedback loop.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Alchemer Mobile

MARCH 9, 2022

So, why does it often get deprioritized in favor of customer acquisition and app downloads? Let customers know you care by closing the feedback loop. After collecting and analyzing your new customer insights, give thanks and acknowledge your customers’ feedback.

Customer Feedback 264

Customer Feedback User Testing Customer Experience Data Visualization 264

Alchemer Mobile

AUGUST 26, 2021

This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. In-app feedback is also immediate, so you get insight into what’s happening in real-time. Why you should be collecting in-app feedback. Analyze your data.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

JULY 2, 2019

Take a quick look, and then download your own copy for the entire set! There is endless untapped potential in prioritizing customer feedback from your silent majority, but you must be strategic in your approach to collect it. Download your copy of 12 Product Management Myths now and ensure you separate fact from fiction.

Product Research 198

Product Research User Testing Feedback Software Product Management 198

Alchemer Mobile

AUGUST 20, 2019

Two weeks after your team’s app update launches, your boss stops by your desk to share some bad news: App store ratings have plummeted from 5-stars to 3-stars and new download volume has decreased 25 percent. How do you inform your product roadmap? Hopefully, customer feedback is a core component.

Feedback Software 87

Feedback Software Product Research User Testing Customer Feedback 87

The Product Coalition

MARCH 1, 2022

Let’s rewind a moment to set the stage for an effective customer feedback strategy, before looking at some specific, practical tactics for actioning customer insights into your long-term product roadmap. Customer feedback insights will help your product team prioritize , make improvements, and achieve long-term goals.

Feedback Software 158

Feedback Software Customer Feedback User Testing Data Visualization 158

UX Planet

MAY 27, 2025

Deliver honest, transparent value, and your customers will reward you with loyaltyand more downloads. Resource Allocation: Budget for UX improvements not as an afterthought but as a core part of your digital transformation roadmap. The era of hidden charges and padded revenue is over. Key steps for leadership to consider: 1.

Finance 99

Finance Research Software Feedback Software Analytic Tools 99

Userpilot

MAY 30, 2025

Some common vanity metrics include app downloads, page views, and social media followers, depending on your mobile marketing strategy and business model. Here’s how to layer qualitative methods for deeper insights: Surveys offer the fastest, most scalable feedback loop. User surveys and qualitative data on Userpilot.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Product Innovation Educators

JUNE 3, 2016

6 tips for getting buy-in on your product roadmap. (1) 5) Use Roadmap Dates Wisely. (6) Read the details at https://community.uservoice.com/blog/how-i-get-buy-in-on-my-product-roadmap/. Read the details at https://community.uservoice.com/blog/how-i-get-buy-in-on-my-product-roadmap/. Get the Product Mastery Roadmap and….

Product Research 121

Product Research Customer Feedback Product Management Product Manager 121

Alchemer Mobile

DECEMBER 6, 2018

This also makes the subsequent steps of building the MVP quicker and naturally feedback-driven. Of course, product managers have to deal with multiple priorities and needs on a daily basis, so it’s important to prioritize customer feedback to inform roadmap. That’s the power of an effective feedback loop.

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

Intercom, Inc.

MARCH 16, 2021

Download The Ultimate Guide to Conversational Support. Surfaces top feature requests and product pain points to our Product team so they can fix mission-critical issues and create a more customer-centric roadmap. Create a customer feedback loop. Why proactive support is your first line of defense.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Product Research 201

UserVoice

JULY 31, 2017

The TL; Why Gather Product Feedback During New Customer Onboarding? At the most basic level, you can see what people are clicking on and downloading. “Building feedback loops into your products is good for everyone: for customers it shows that the company actually cares about it’s products, services and the people using it.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Mind the Product

FEBRUARY 16, 2017

Evernote is famous for doing this to particularly brilliant effect: Users re-download the app every time they switch devices , producing a “smile” effect as they’re reactivated. ProdPad : product management, roadmapping and backlog software. With a large number of users, this can be a huge driver of revenue.

Analytic Tools 160

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 160

Gainsight

MAY 12, 2022

What’s more, this customer-first approach to your product roadmap also fits perfectly into recurring revenue models. Product analytics helps you rise above this oversaturated world of feedback and chart a clear course to growth. This is where customer feedback loops directly improve the customer experience.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Embedded Analytics 105

Userpilot

APRIL 30, 2025

It makes your app easier to find and increases the likelihood of it being downloaded. You should create a feedback loop directly into your product. Act on user feedback and communicate the changes when they go live. But good ASO isnt about stuffing keywords. Start with your app title and subtitle.

Feedback Software 65

Feedback Software Analytic Tools Data Visualization User Testing 65

Gainsight

DECEMBER 27, 2019

Is Customer Feedback Really Making It to Your Product Roadmap? It’s easy for valuable feedback to get lost on its way from the customer to your product team. Improving the feedback loop between CS and Product doesn’t have to mean introducing a new software tool. Use This Framework to Unblock Your Product Roadmap.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Gainsight

JUNE 21, 2022

When it comes to creating product roadmaps, product leaders face a plethora of challenges. . The good news is that there’s a simple fix: with product analytics powering the operation, creating impactful product roadmaps is a breeze. Why is your product roadmap important? Building a product roadmap is one thing.

Analytic Tools 52

Analytic Tools Data Visualization Roadmap Onboarding KPIs 52

Pragmatic Marketing

APRIL 26, 2017

You’ll learn how to develop data-driven requirements that articulate your product’s vision, are actionable for your design and development teams, and can be communicated in your strategic roadmap and product backlog. •Create a feedback loop of inception, iteration and plan adjustment. . Download the Slides.

Vision 70

Vision Product Research Feedback Loop Webinar 70

Userzoom

DECEMBER 4, 2019

We asked seven of the most respected and experienced senior research leaders for their recommendations on successfully integrating research with product development… The roadmap should be defined by user research. For me it is crucial to be part of the roadmap creation when developing the UX strategy. Lucía Martin Garcia , Sr.

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User Testing Product Research Research Software Customer Feedback 116

Gainsight

MARCH 24, 2022

Before your product starts booming, you need a product roadmap that charts a clear course to growth. Unfortunately, as a product leader or manager, you’re probably being overwhelmed by feedback from every direction. What is a product roadmap? Answer these questions to help you create your product roadmap.

Roadmap 52

Roadmap Data Visualization Product Research Onboarding KPIs 52

Agile Velocity

MAY 14, 2020

We’ve got a poster summary of these business outcomes that you can download from here.). Align the initiative with measurable business outcomes and define a clear transformation roadmap. Defining an initial transformation roadmap, one that takes into account organization structure demands, top risks, and incremental rollouts.

Agile 98

Agile Feedback Software Analytic Tools Data Visualization 98

Agile Velocity

MAY 3, 2024

To learn more transformation pitfalls and how to avoid them, download our free white paper, 8 Common Pitfalls of An Agile Transformation. Implement Feedback Loops : Feedback loops are the lifeblood of Agile Transformation. Use this feedback to identify bottlenecks, address issues, and refine processes iteratively.

Agile 97

Agile Data Visualization Feedback Software Reporting Tools 97

The Product Coalition

DECEMBER 8, 2020

They cover the concept of the Product Owner role, product discovery, how to deal with external and internal stakeholders, product portfolio and product roadmap planning, and the Product Backlog refinement. Roadmap planning is?—?like The following 58 Product Owner theses describe the PO role from a holistic product creation perspective.

Product Research 88

Product Research User Testing Customer Experience Technical Review 88

Revulytics

SEPTEMBER 6, 2019

With a roadmap of actual usage, software developers have a window into patterns they could have only guessed at in the past. The insights can be leveraged as a continuous, automated feedback loop to help product teams manage the elimination of old features and plan new ones. Reaching Data Maturity.

Analytic Tools 69

Analytic Tools Feedback Software Reporting Tools Data Visualization 69

ProductPlan

APRIL 9, 2020

It’ll help inform your communication style with your customers, making marketing significantly easier, and help you build feedback loops into your product. A Minimum Viable Product (MVP) is a great learning tool, and gets you feedback on what users want. But if you can build it based on user feedback you’ll be one step head!

Product Research 105

Product Research User Testing Research Software Data Visualization 105

DISQO

FEBRUARY 24, 2020

Product managers find it most challenging to build and perfect product vision and roadmaps: 30% of product leaders identified a clearer product strategy as their biggest wish list item in 2020, but nearly 53% said they don’t have enough time to craft product roadmaps.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

FEBRUARY 24, 2020

Product managers find it most challenging to build and perfect product vision and roadmaps: 30% of product leaders identified a clearer product strategy as their biggest wish list item in 2020, but nearly 53% said they don’t have enough time to craft product roadmaps.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

The Product Coalition

APRIL 30, 2018

Apple underwent multiple business model innovations, including the launch of Apple Music, which gave users an easy and cheap way to download high quality music. I’ll go into more detail within ‘feedback loops’ below. This causes a loop in behavior. Feedback loops can be positive or negative.

Product Research 68

Product Research User Testing Feedback Software Customer Experience 68

Userpilot

JULY 24, 2023

They fall into a number of categories, the most numerous of them being: Productivity and time-tracking – 608 E-commerce & CRM – 349 Collaboration – 328 Analytics & reporting – 313 IT & Project management – 303 Most of the Zendesk integrations are free to download and install – over 1200 in total.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Intercom, Inc.

JULY 15, 2021

We help aid prioritization of roadmaps and milestones, as I said before. The lifecycle extends to, “Okay, now it’s in production, we have to learn how the AI system is working, how performant it is, how accurate it is, get the user feedback.” We are seeing a gradually increasing maturity.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

AUGUST 21, 2021

For example, if you run a product analytics tool, it would not be beneficial to show a user how to download a report before showing them how they can build it. Miro collecting feedback to help increase feature engagement in the SaaS app.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Userpilot

DECEMBER 11, 2019

Feedback collection (Typeform, Feedier). Feedback management (Canny, Airfocus, ProdPad). Roadmapping (Productplan, Casual, Roadmunk). For example, one segment might contain users who gave poor feedback. You can also download the responses as custom reports, so you can dig into the data you collect. Productplan.

Data Visualization 67

Data Visualization Feedback Software Research Software Analytic Tools 67

Gainsight

APRIL 5, 2022

For product leaders and managers who receive feedback from all directions, it can be especially hard to pin down a direction for product roadmaps in these multipronged companies. Because you can dig into user feedback as well as in-product behavioral analytics , Gainsight PX makes it easy to understand your users’ needs and objectives.

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Product Research 52

Gainsight

SEPTEMBER 1, 2021

For product managers and leaders, that means you have a guiding light to craft a product roadmap and nail down priorities. By digging into user behaviors, customer feedback, and in-product analytics, you can back decisions with data. Construct rock-solid customer feedback loops.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Gainsight

NOVEMBER 10, 2021

Product-led success strategies dig into in-product data, such as customer surveys, behavioral data , and customer feedback loops , to point out the path to a better user experience. Back your product roadmap with data. As a product leader or manager, you’re constantly getting sprayed with feedback from all directions.

Feedback Software 52

Feedback Software Blog Product Research Reporting Tools 52

Gainsight

OCTOBER 28, 2021

Perfect the first mile of your product roadmap. When you’re building a solution to reach product-market fit, it’s important to focus on the first mile of your product roadmap. Another key to perfecting the first mile of your roadmap is capturing user objectives. This is how much water, or cash, you’re retaining in your bucket.

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User Testing Product Marketing Feedback Software Analytic Tools 52