Alchemer Mobile

SEPTEMBER 3, 2020

Download our five-stage framework to reducing mobile churn. Ask for feedback now from your customers so you have time to adjust your product roadmap and make changes before DAU surges again in the fall and winter. Make preparations now in your mobile app and fine-tune team processes so you’re braced for impact.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Alchemer Mobile

DECEMBER 8, 2022

However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. When someone gives feedback (whether negative or positive), it’s critical to follow up. Bonus reading.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Alchemer Mobile

MAY 12, 2022

DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Basing product decisions on only 5% of your brand’s consumer base is a flawed and dangerous strategy. Mobile teams working on Family apps experimented with talking to more new consumers at different times throughout the year, and saw mostly positive waves of change as a result.

Data Visualization 264

Data Visualization User Testing Reporting Tools Feedback Software 264

The Product Coalition

MARCH 1, 2022

Let’s rewind a moment to set the stage for an effective customer feedback strategy, before looking at some specific, practical tactics for actioning customer insights into your long-term product roadmap. Here are 3 reasons to give this strategy a shot, starting today. No ifs, no buts.

Feedback Software 136

Feedback Software Customer Feedback User Testing Data Visualization 136

Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. If you’re ready to submit your app to the app stores next week, condense the most important elements of pre-launch into a one-week period and move the other items to your post-launch roadmap. 30 Steps to a Successful Mobile App Launch.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

ProductPlan

JUNE 18, 2021

But if there’s one part of product management that needs IMPACT more than anywhere else, it’s roadmapping. Roadmaps set the tone for the coming months and years. No one wants a plan for the future that isn’t exciting, inspiring, and positioning the product for growth and success. Laying the groundwork for a roadmap with IMPACT.

Roadmap 64

Roadmap User Testing Customer Feedback Vision 64

Alchemer Mobile

DECEMBER 16, 2020

To help your finance app stand out in 2021, focus on these four strategies at the start of the new year. Inform or validate your product roadmap. A mobile app with a negative rating serves as a poor reflection of a company and often turns people away from even downloading the app. Measure and act on customer emotion.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

Roman Pichler

APRIL 15, 2024

What are Product Roadmaps? A product roadmap is an actionable plan that describes how a product is likely to evolve. [3] Fortunately, in the last ten years, outcome-based, goal-oriented roadmaps have become more popular. Below is an example of how such a product roadmap might be captured and the elements it might contain.

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Roadmap Onboarding KPIs Technical Advisors Customer Experience 270

Alchemer Mobile

AUGUST 26, 2021

This allows you to quickly make changes, pivot your product roadmap, and improve the customer experience before customers move on to your competitors. Download the guide: NPS is Broken: 6 Strategies for How to Fix It. Integrate what you learn into your product roadmap. Why you should be collecting in-app feedback.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

The Product Coalition

NOVEMBER 16, 2020

Downloads” don’t make sense here. When I’m offline wouldn’t it better to show which playlists I have downloaded or not similar to Spotify behaviour? The only strategy I can see in that approach is they hope the user will finally hit the “Try Go+” button when stumbling upon an ad once again.

Product Research 83

Product Research Positioning Customer Experience Research Software 83

Alchemer Mobile

JUNE 12, 2019

Only 25-40 percent of new customers re-launch apps a week after download. And how do you know those customers are actually using your app as opposed to just forgetting it’s downloaded on their device? Instead of focusing on downloads and installs, retention rates are the best indicator of app success. stars to four stars.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Dear Strategy

OCTOBER 6, 2021

On this episode of Dear Strategy, we talk about the difference between a product strategy and a go-to-market plan, and why it’s important to have both of these key planning tools working together in harmony. That’s really all a strategy is – an overarching plan that provides context and meaning to a set of actions.

Differentiation 52

Differentiation Product Strategy Strategy Marketing 52

ProductPlan

FEBRUARY 10, 2021

Important roadmap deadlines? A positive product review in a major industry publication? What if I told you the team is celebrating the fact that they released the new version of their product a day before the internal deadline on their roadmap? Themes—Not Dates—Are the Stars of Your Roadmap. Create a free trial download.

Roadmap 52

Roadmap Customer Experience Technical Review Software Review 52

ProductPlan

APRIL 1, 2020

Users don’t want to download and install updates regularly, plus there’s often no guarantee users will even bother at all with the latest version. So how do product roadmaps help ensure this remains the case? Product Roadmaps for Computer Software Product Managers. Don’t treat your product roadmap like a project management tool.

Feedback Software 59

Feedback Software Reporting Tools Roadmap Data Visualization 59

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Download The Ultimate Modern Support Tech Stack guide. Let’s dive in.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Product Innovation Educators

MARCH 21, 2022

We managed it out of one giant spreadsheet about target persona, messaging, positioning, etc. Spend the first tier planning as a team, setting objectives, thinking about the target audience, talking to users, and figuring out messaging and positioning channels. Determine how to position your products to differentiate from competitors.

User Testing 62

User Testing Marketing Strategy Customer Experience 62

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Signup to be a Mentor Today! View the live stream….

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

MAY 17, 2022

We’ll cover some strategies that will drive product stickiness through continuous improvement based on user feedback. You spend a bunch of time and resources building frameworks, planning roadmaps , designing the new feature, marketing the improvement everywhere – and then the customers hate it. So let’s get started.

Feedback Software 97

Feedback Software User Testing Product Research Customer Feedback 97

Intercom, Inc.

MARCH 16, 2021

The typical support “strategy” is to let common issues roll in for your support team to address. With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

Roman Pichler

FEBRUARY 6, 2018

At the same time, you can’t tell the individuals what to do or assign tasks to them, and you are typically not in a position to offer incentives, like a bonus or pay rise. The first and possibly most powerful goal is the vision , which describes the ultimate reason for creating your product and the positive change it should bring about.

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Weak Development Team Technical Review User Testing Workshop 149

The Product Coalition

DECEMBER 10, 2020

Photo by Barn Images on Unsplash Best 10+ Resources to awaken your strategic brain Books, articles, and strategy gurus As you climb the career ladder, you realize you need to allocate more time to strategic work and less to your well-known tactical tasks. but we had no previous training on strategy.

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Differentiation Books Strategy Product Strategy 113

Alchemer Mobile

SEPTEMBER 27, 2018

Use feedback to drive your product roadmap. Using customer feedback to prioritize your product roadmap might seem like an obvious strategy, but very few companies actually do it. These insights should inform your product roadmap and rally your development team around a single, centric point: the customer.

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Customer Feedback User Testing Customer Experience Data Visualization 203

Mind the Product

DECEMBER 24, 2019

Listening figures are going up and up every week, and to date the most downloaded podcast has been the chat we had with Melissa Perri. It included the opportunity to download Ryan’s free e-book, Shape Up – Stop Running In Circles and Ship Work That Matters. Janna Bastow’s post on ditching your product roadmap timeline went viral.

Travel 101

Travel Agile Download Framework 101

Userpilot

AUGUST 21, 2021

In this article, we shall discuss what feature engagement is for SaaS companies, how to measure it, and the best strategies that help you to improve feature engagement for your SaaS. If you are not tracking feature engagement, you won't know which strategies to apply to increase engagement. Let's begin!

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 7,500 times. ?? more sales?—?over

Product Research 98

Product Research Technical Advisors Customer Experience User Testing 98

Roman Pichler

OCTOBER 10, 2023

Listen to the audio version of this article: [link] Overview The GO Product Roadmap consists of five elements, as the image below shows: Date, name, goal, features, and metrics. The checklist I’ve created offers criteria for each element as well as the entire roadmap. Single : Choose a single goal to effectively align and guide people.

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Roadmap Naming Product Goals Download 284

Product Management University

MARCH 18, 2019

Download the PDF. Performs scenario-based competitive analysis (not a competitive feature matrix) that identifies customer circumstances in which your product is superior/inferior to the competition and the subsequent value narrative that should accompany marketing/sales positioning and future product plans.

B2B 113

B2B Customer Experience Product Management Product Manager 113

Folding Burritos

FEBRUARY 13, 2018

The reason is simple, when you think about what each type of communication is for: High-level decision-making is about discussing the big picture, setting our product’s strategy. Low-level decision-making is about the day-to-day execution, collaborating cross-functionally to build the product. Progress / Status.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

ProductPlan

MARCH 17, 2020

How can you take responsibility for the vision and shape the future of your product when you don’t control strategy at the corporate level?”. Developing a Product Strategy. Before we go any further discussing the activities of a strategic product manager, let’s review the key parts of developing and implementing a product strategy.

Outbound 80

Outbound Product Management Product Manager Inbound 80

Alchemer Mobile

MARCH 17, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

ProductPlan

OCTOBER 6, 2021

This is how I might look at it: Strategy = Needed features = Approximate confined time with great value. Another common thread is the difficulty some product leaders and organizations have grappling with something as broad and malleable as “strategy.” I’ve found it’s better first to define strategy.

Customer Experience 95

Customer Experience Reporting Tools Systems Review Weak Development Team 95

Product Innovation Educators

MAY 24, 2021

How product managers can solve positioning, packaging, and pricing for their products. Follow the PPP hierarchy: First solve positioning, then packaging, then pricing. Start with product strategy, determining why the product exists in the market. Then come up with positioning, which is how customers see the product.

Product Research 80

Product Research Differentiation Customer Feedback Data Visualization 80

Product Innovation Educators

MAY 10, 2021

She focuses on portfolio roadmaps, innovation, strategy, and customer success. . The product managers report to a chief product officer or CEO and have a big-picture understanding of the company strategy, which they can relate to the product portfolio strategy. [6:24] Click here to download the Action Guide.

Outbound 75

Outbound Product Management Product Manager Finance 75

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. That turned out to be quite positive.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. That turned out to be quite positive.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Product Innovation Educators

AUGUST 14, 2023

9:24] What issues do you see with strategy? A lot of companies have a mission statement that they think is a strategy or vision. The strategy is the plan of attack for how you’re going to get there. 12:41] How can leaders better communicate strategy? 12:41] How can leaders better communicate strategy?

Technical Review 100

Technical Review User Testing Vision Weak Development Team 100

Product Innovation Educators

MAY 10, 2021

She focuses on portfolio roadmaps, innovation, strategy, and customer success. . The product managers report to a chief product officer or CEO and have a big-picture understanding of the company strategy, which they can relate to the product portfolio strategy. [6:24] Click here to download the Action Guide.

Outbound 62

Outbound Product Management Product Manager Finance 62