Alchemer Mobile

OCTOBER 21, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers? Previously, he has worked for SaaS companies such as Dropbox and Apptimize. What tools or methodologies do you use?

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User Testing Data Visualization Product Manager Product Management 246

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? In this article, we’ll be discussing the customer-led growth strategy, why it is so effective, and how you can implement it in SaaS companies. Five steps to implementing the customer-led strategy in SaaS companies. Let’s begin! What is customer-led growth?

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119

The Product Coalition

MAY 9, 2021

When I talk about roadmaps with younger product leaders, I often hear things like “we don’t need one, we are agile” or “why build a roadmap when things will surely change”. The roadmap sets the strategic direction of the company, and when built right it also doesn’t have to change that frequently, despite your agility.

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Agile Roadmap Feedback Software User Testing 158

Usersnap

JULY 22, 2021

In our recent post I’ve shown you how we interpret and live up to the “release early, release often” paradigm of software development. In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. 25 Website Feedback Tools and How to set it up.

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Feedback Software User Testing Customer Feedback Product Research 98

The Product Coalition

FEBRUARY 18, 2023

It’s no wonder there are many tools that try to resolve this. But tools alone won’t fix anything and can do the opposite. Every now and then, early-stage founders approach me to hear about their product idea and give them feedback. Tools alone cannot be the answer. Tools can help us do that. Here’s why.

Data Visualization 158

Data Visualization Customer Communications Feedback Software User Testing 158

Alchemer Mobile

MARCH 17, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

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User Testing Feedback Software Technical Review Customer Experience 147

ProductBoard

MAY 20, 2021

This piece is an excerpt from “Charting your course: The building blocks of excellent product roadmaps.” ” For more insights and how-tos on roadmapping, download the full ebook.

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Roadmap Customer Feedback Feedback Software Download 98

UX Studio: Product Management

AUGUST 17, 2018

Validating the value proposition of an app or website – do your potential customers understand it? Testing competitors’ solutions. Even without a test-ready prototype or a website in the initial phase of product development, you can get ahead by testing competitors’ solutions with the target group to gain insights on what to do better.

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User Testing Product Research Research Software Feedback Software 141

Userpilot

JUNE 29, 2022

As part of the development process, product stories are derived from the user stories and product roadmaps created by the product manager. Product storytelling is a system of communicating value to an audience via a chosen narrative. Product storytelling takes these stories beyond the simple goal of developing a product roadmap.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

MAY 16, 2023

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. Software companies need to use targeted emails instead of sending the same message to every user. Conversion.

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Feedback Software Analytic Tools Research Software User Testing 96

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. So they created a software that provides control, visibility, and payment methods for corporate finance teams. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

JULY 4, 2019

Leaders have to get out of the business of saying: “I have this solution in my head. Josh: I’ve spent about 30 years in the technology industry, most of that time working as a user experience designer. Sometimes, you try to use outcome as our way to measure that as well as qualitative feedback there.

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User Testing Customer Experience Feedback Software Research Software 212

Gainsight

APRIL 11, 2025

Most companies adopting customer community solutions are aware of the key features needed to get started. Tools like community forums, knowledge base articles, and gamification are all great, but how do you build a community thats more than the sum of its parts? How will product feedback be managed? Let’s dive in.

Customer Feedback 59

Customer Feedback Customer Experience User Testing Feedback Software 59

ProductPlan

JUNE 18, 2021

But if there’s one part of product management that needs IMPACT more than anywhere else, it’s roadmapping. Roadmaps set the tone for the coming months and years. These items snap up spots on the roadmap that would be better filled with innovative, value-added customer benefits and revenue-goosing enhancements.

Roadmap 84

Roadmap User Testing Customer Feedback Product Research 84

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. We learned a lot and shared our findings on our blog through stories and ebooks. A feedback system is key to developing high quality CX. It also enables customers to send feedback effortlessly.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

Centercode

DECEMBER 22, 2020

Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve. It breaks down the causes of low participation and gives you simple solutions for addressing them.

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Reporting Tools Feedback Software User Testing Customer Feedback 75

The Product Coalition

JANUARY 5, 2021

Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers. Providing an idea management system is a good starting point.

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Product Research Technical Advisors Customer Experience User Testing 136

Usersnap

JULY 22, 2021

In our recent post I’ve shown you how we interpret and live up to the “release early, release often” paradigm of software development. In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. 25 Website Feedback Tools and How to set it up.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Usersnap

JULY 22, 2021

In our recent post I’ve shown you how we interpret and live up to the “release early, release often” paradigm of software development. In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. 25 Website Feedback Tools and How to set it up.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

The Product Coalition

SEPTEMBER 6, 2021

Status reports, ETAs, metrics, roadmap, questions on functionality, and the list goes on and on. It can be heavy to handle, so I see many product leaders investing a lot of time in creating a unified repository of information: everything is in Trello/Monday/Jira/Name-your-favorite-tool. People ask us for information all the time.

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Customer Experience User Testing Customer Feedback Data Visualization 174

Centercode

JUNE 4, 2019

Experiencing technology firsthand is central to our mission here at Centercode. That’s why when our CEO Luke brought the Oculus Quest all-in-one VR system into the office, we did what any dedicated tech enthusiasts would do: we took turns playing Beat Saber. Collecting Feedback from Actual Customers.

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User Testing Product Research Research Software Feedback Software 66

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Revulytics

OCTOBER 12, 2018

Even if you aren’t data-driven, it’s clear that 4 percent isn’t a ton of time, so it’s somewhat inevitable that even the best intentions for leading customer-informed product roadmaps often fall back on “the anecdotes” of a few customers.

Data Visualization 66

Data Visualization User Testing Customer Feedback Customer Experience 66

The Product Coalition

FEBRUARY 27, 2022

It will also help you develop intuition , which has a bad name in a data-driven world but is actually a super important tool for you to use. Another example is that I have many automatic processes running in an automation tool, but learning all of them could take months. Good luck in your new position!

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Weak Development Team Leadership Data Visualization Positioning 167

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies.

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Feedback Software Research Software User Testing Analytic Tools 52

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Userzoom

NOVEMBER 27, 2019

How To Run Research In Agile Sprints By Democratizing It Across Teams [ebook]. It’s a table with all of the frictions and pain points the users experienced with a column for whether it is being addressed in the current product roadmap or not, and if it is, a column for a link to the roadmap item. Download the library.

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User Testing Product Research Customer Feedback Research Software 92

Gainsight

OCTOBER 5, 2022

With new sales stagnant or declining, SaaS companies have to be laser-focused on customer retention, advocacy, and expansion to buck the downtrend and maintain growth. No matter how awesome your solution is, at the end of the day, every business interaction is between people. . Your business’ survival may depend on it. Let us explain.

Customer Experience 59

Customer Experience User Testing Feedback Software Customer Feedback 59

The Product Coalition

NOVEMBER 30, 2020

You can sign up here and join 28k other subscribers Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers.

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Product Research User Testing Research Software Feedback Software 95

Userpilot

APRIL 22, 2024

But what exactly is funnel marketing, and how can it supercharge your SaaS product growth? Provide support and relevant information during onboarding using components such as in-app guidance , tooltips , gamification , etc. Interactive tools such as quizzes or surveys. That’s where funnel marketing comes in.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

Gainsight

APRIL 5, 2022

For product leaders and managers who receive feedback from all directions, it can be especially hard to pin down a direction for product roadmaps in these multipronged companies. Because you can dig into user feedback as well as in-product behavioral analytics , Gainsight PX makes it easy to understand your users’ needs and objectives.

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Analytic Tools Feedback Software Embedded Analytics Product Research 52

Centercode

FEBRUARY 18, 2021

In the early 90s, the technological landscape was a very different place. And the idea of a home filled with technology that could wirelessly communicate not only with you but other pieces of technology was, for most, as out of reach as something on the Jetsons. Internet access wasn’t available in the average household.

Customer Experience 59

Customer Experience User Testing Feedback Software Customer Feedback 59

The Product Coalition

DECEMBER 31, 2023

Here is a simple tool that will help you create clarity and lead to alignment and better decisions. The tool I want to give you today is to force yourself to turn the shades of grey into black and white. Generally speaking, people don’t like giving bad feedback, and they tend to drag things even though they don’t work well enough.

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User Testing Workshop B2B Leadership 144

Userzoom

NOVEMBER 18, 2019

Find a way to get rapid, interactive feedback from your customers. Whether working in Agile or not, you could also run a research road mapping workshop , which brings all the stakeholders together and you try to understand all their business problems and you create a roadmap to solve them.

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User Testing Product Research UX Data Visualization 91

The Product Coalition

JUNE 28, 2020

cioruk on Unsplash You just finished working on your strategic roadmap. You presented it to everyone relevant and got great feedback. You completed your planning and started applying the new roadmap to the upcoming sprints. You invested in research, clearly outlined your assumptions, and made sure all the dots are connected.

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User Testing Customer Experience Leadership Product Research 84