Centercode

DECEMBER 22, 2020

Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve. The Impact of Pre-Release Product Testing on Star Ratings (Report). Other Highlights.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

Revulytics

JUNE 12, 2019

“It’s not a technology project, it’s a business project,” is often heard as stakeholders seek to build consensus and gain support for programs that require technical resources and buy-in. Organizations considering a software compliance analytics strategy should keep this in mind as they seek to build consensus for a program.

Analytic Tools 73

Analytic Tools Reporting Tools Data Visualization Strategy 73

Centercode

OCTOBER 14, 2020

Now, work from home (WFH) is the norm for many companies — and it is permanently shaping the way people communicate, work, and adopt technology. In a recent Betabound poll, 64% of consumers reported increasing their office tech usage. Here are the three biggest obstacles and solutions for overcoming them. Interoperability.

User Testing 98

User Testing Reporting Tools Feedback Software Customer Feedback 98

The Product Coalition

FEBRUARY 4, 2024

In reaction, my parents told me about the new car wash service that they started using. They tried to convince me to try the service, but I immediately said no. The car wash service is the same service. If you are in B2B, the profile is most likely a market segment (company sizes, industries, etc.).

Framework 122

Framework Reporting Tools Definition B2C 122

Userpilot

APRIL 21, 2024

Userpilot is a product growth platform. Here’s an example of a Userpilot user persona: Role in the company ( Product Marketing Manager ). Prioritize middle- and bottom-of-the-funnel content, presenting your product as a solution to specific problems relevant to a particular user persona. Book the demo to find out more!

Research Software 80

Research Software Feedback Software User Testing Reporting Tools 80

Gainsight

SEPTEMBER 26, 2023

Today, CS teams must adopt digital tactics to scale efficiently, while serving their customers the seamless blend of digital and in-person experiences they’ve come to expect from technology providers. 70% of customers say understanding how they use products and services is very important to winning their business.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Revulytics

OCTOBER 25, 2017

In announcing the new AR app, Michael Valdsgaard, Leader Digital Transformation at Inter IKEA Systems said that “now, technology has caught up with our ambition. Can they adapt to the platform changes? Does segmenting the customer view by certain attributes require custom report development? But do you have insight?

Analytic Tools 113

Analytic Tools Data Visualization Reporting Tools Customer Experience 113

Centercode

NOVEMBER 23, 2020

Target market testers are a wellspring of nuanced, in-the-wild use cases. In addition to the detailed, qualitative feedback testers give during beta and delta, the constant flow of sensor and usage data provides a big, market-aligned data set for training machine learning before release. Who’s Doing It Right.

Research Software 98

Research Software User Testing Reporting Tools Feedback Software 98

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. A self-service SaaS sales process is best for companies with a simple and/or affordable product. Creating a user persona will help you target the right prospects and later use the same data to segment your in-app marketing.

Feedback Software 91

Feedback Software Research Software Reporting Tools Onboarding KPIs 91

The Product Coalition

DECEMBER 11, 2023

Part of your role as a product leader is pure management: management of the execution, and of the people who report to you. Specifically, look into what you need to report to your manager. Well, I’m not a big believer in getting status directly from tools. Here’s how. A good place to start is with your own task list.

Reporting Tools 78

Reporting Tools Management Management Document 78

Userpilot

FEBRUARY 4, 2023

What is a “wow” experience in customer service? WOW experiences are often associated with exceptional customer service but can also apply to the customer experience in other contexts. In fact, excellent customer service is one of the best ways to increase customer loyalty and retention. Userpilot’s self-service knowledge base.

User Testing 76

User Testing Customer Experience Customer Feedback Feedback Software 76

Mixpanel

NOVEMBER 8, 2021

Simple: Product analytics tools have become super easy to set up and use. With time, you can learn quite a bit about your users, your platform, and just how important it is to challenge your assumptions. Start by talking to business stakeholders, like your leadership, customer success, marketing and more.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Gainsight

JANUARY 6, 2023

They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. Product Adoption.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market. If so, fantastic!

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Modus Create

JUNE 30, 2021

These predictions spanned various areas of business: from marketing, engineering, and recruitment to company culture. Furthermore, senior executives from PwC stated on strategy-business.com that marketing had already been on the verge of a significant transformation, but the pandemic accelerated the need for change.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

BrainMates

APRIL 21, 2020

We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. Whether the solution we’ve defined is the most effective to sufficiently address the problem? An effective tool is the top-down specification* framework. You can be wrong and rapidly adapt.

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools Research Software 80

Centercode

FEBRUARY 18, 2021

In the early 90s, the technological landscape was a very different place. And the idea of a home filled with technology that could wirelessly communicate not only with you but other pieces of technology was, for most, as out of reach as something on the Jetsons. Internet access wasn’t available in the average household.

User Testing 59

User Testing Customer Experience Feedback Software Data Visualization 59

Gainsight

APRIL 21, 2022

We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. Why a Product-Led Growth Strategy Is Becoming a Must in Today’s Competitive Market. Finding Product-Market Fit. Three Pillars That Support a Successful Product-Led Go-to-Market Strategy. PLG Readiness Assessment.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Revulytics

MAY 17, 2018

For our purposes in product management, I’d like to focus on the importance of presenting contextually relevant information to users of our software applications. They report back that things are good, yet a marketing campaign is failing to convert the larger user base or gain traction with net new accounts.

Analytic Tools 65

Analytic Tools Data Visualization Messaging Reporting Tools 65

Izenda

JULY 28, 2020

I’m not in the habit of making grand, sweeping generalizations about those in a specific profession but…well, I’m just going to say it: many PMs don’t have a strong grounding in software engineering and development. Software engineers have a unique perspective within the industry. They’re like the octopus of the software world.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Experience 45

The Product Coalition

FEBRUARY 1, 2021

If the people reporting to you know better how to do their job, what is your role as a manager? It can be a full-blown CPO responsibility or a CTO who runs both product and technology. I know that was one of the hardest things for me when I first reported directly to the CEO, who couldn’t (and wouldn’t) give me any guidance.

CTO Coach 97

CTO Coach Reporting Tools CTO Management 97

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. Chaotic flow blog focuses on SaaS marketing, SaaS sales, SaaS metrics, and cloud computing. Ready to dive in?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Usersnap

FEBRUARY 6, 2021

Customer experience, or CX, is critical in today’s user-centered market. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. Fortunately, customers aren’t the only ones with ample available information. By Usersnap.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Under 10 Consulting

DECEMBER 19, 2019

problems to be solved for a market full of customers. However, what one organization calls product management, another calls product marketing. for future products and services, Planning. These three phases correspond roughly to the titles product manager, product owner, and product marketing manager.

CTO Coach 52

CTO Coach Reporting Tools CTO Engineering 52

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. Forrester Report: The Business Case for Customer Success Management. How CS Ops Drives Market Valuation. Enterprise CS 101: Establishing Customer Success Quickly.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Usersnap

NOVEMBER 15, 2019

It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. They research technologies their customers find useful. Without feedback, you are left playing a guessing game when your feature is out in the market. List the activities that make the subject of the test.

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

Centercode

NOVEMBER 20, 2019

And with retailers continuing to offer massive discounts, you can bet your bottom dollar that consumers will be spending millions on technology. Users are looking for technology that not only works well but improves their quality of everyday life. To Ensure Usefulness: Recruit from All Corners of Your Target Market.

User Testing 56

User Testing Product Research Customer Feedback Customer Experience 56

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Usersnap

FEBRUARY 6, 2020

Customer experience, or CX, is critical in today’s user-centered market. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. Fortunately, customers aren’t the only ones with ample available information. By Usersnap.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

The Product Coalition

SEPTEMBER 6, 2021

Status reports, ETAs, metrics, roadmap, questions on functionality, and the list goes on and on. It can be heavy to handle, so I see many product leaders investing a lot of time in creating a unified repository of information: everything is in Trello/Monday/Jira/Name-your-favorite-tool. People ask us for information all the time.

Customer Experience 156

Customer Experience User Testing Customer Feedback Data Visualization 156

Under 10 Consulting

DECEMBER 28, 2019

Before the demands of others overwhelm you, you need to prepare yourself to be the business and market liaison to the product team. Reports from industry analysts may reveal new industry trends, and perhaps show how your company and products are influencing them. Update your market expertise. There’s so much to do.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

Revulytics

OCTOBER 12, 2018

An interesting question was recently posed to respondents of the Pragmatic Marketing 2018 Product Management and Marketing survey: “If you could say one thing to your CEO without fear of retribution, what would it be?”. By comparison, respondents said they spent nearly half the month managing email and attending meetings.

Data Visualization 66

Data Visualization User Testing Customer Feedback Customer Experience 66

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Accidental Product Manager

JULY 24, 2017

The solution that they have come up with that they want to put on their product manager resume is called the Dash button. A number of marketing companies have been tracking how Dash buttons have been used since customers first started buying them. The online YouTube service has over 1 billion users!

Reporting Tools 62

Reporting Tools Customer Experience Definition Consulting 62

Gainsight

APRIL 13, 2022

In traditional sales models, customer acquisition costs were mostly used to decide if the amount of money you were spending on marketing or direct advertising was paying off. There was a time when marketers would spray messages about their product out to anyone who would listen, hoping to hit a few interested leads along the way.

Customer Experience 52

Customer Experience Software Review Branding Reporting Tools 52

Under 10 Consulting

JUNE 6, 2019

It seemed to work pretty well—the key was I tried to share the business and market conditions I was encountering. I gave them insight by sharing the product vision, personas, and market stories. Some companies put product managers in development; others in marketing. Product management in Marketing.

Weak Development Team 40

Weak Development Team Product Research Reporting Tools Customer Feedback 40

Centercode

JANUARY 21, 2020

It isn’t just the right demographic or technographic qualifications — though target market testers are essential to netting accurate and actionable insights. See how Centercode delivers a 90% (or higher) guaranteed tester participation rate on our CV projects with the 12 best practices in this ebook. What makes an ideal tester ?

Workshop 72

Workshop User Testing Product Research Data Visualization 72