The appliance of science: Mark Roberge’s formula for scaling
Intercom, Inc.
SEPTEMBER 10, 2020
Intercom’s Kate O’Hanlon recently caught up with Mark to talk about his approach to scaling, and why it’s a mistake to think that the formula for success is just about getting product-market fit and then adding sales reps. . Mark’s latest ebook, The Science of Scaling , outlines a precise framework for success.
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