Mind the Product
DECEMBER 9, 2021
The final part in Katie Cladis's 'How to lead your product' series, will discuss how to lead in the context of communication. [.] Read more » The post How to lead your product — Part 3: Communication appeared first on Mind the Product.
Intercom, Inc.
DECEMBER 9, 2021
?. Note: This episode contains notification sounds, ambience, and music. If you would prefer to listen to the episode with just interviews, you can hear an alternative version here. Notification sounds are all around us: Slack’s knock brush pulling you back to work, the WhatsApp ring sharing the latest in this year’s holiday dinner plans, the tumbling whimper of your AirPods when the battery’s running low or just about to die.
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TryMyUI
DECEMBER 9, 2021
When it comes to usability testing, there are so many different things that can go wrong. But don't worry, by the end of reading this blog post, you will have all the knowledge necessary for running an efficient usability study with your team. The post How to train your team about usability testing: tips and tricks appeared first on TryMyUI Blog.
freshtrax
DECEMBER 9, 2021
Any global company should know the importance of localization – to be mindful of the target culture and adjust their services or products accordingly. User research is not an exception, and it is crucial to devise appropriate methodologies and documents that go beyond direct translation. As a researcher who has conducted user research in both the US and Japan, I had the opportunity to talk at the btrax event, Uncovering Japan, hosted on Nov 10 to discuss cross-cultural differences when doi
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
ProductBoard
DECEMBER 9, 2021
Srinivas Krishnamurti has a little thought experiment for you. Imagine you’re a fast-growing startup with three to five teams in place. You give each of them ownership over a key area. You provide them metrics to track their progress. This is all standard practice, but according to Productboard’s SVP of Product, it’s also where the trouble can begin. “Before you know it, they’re so maniacally.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
TryMyUI
DECEMBER 9, 2021
Insights provided by consumers can be invaluable to your business – whether you're looking for new ideas on how to improve your products and services, validate an idea before investing in it, or find out what changes customers would like you to make. This blog will help you understand what consumer insights are, how they can help your business, and what techniques you can use to draw them.
Userpilot
DECEMBER 9, 2021
What is Net Revenue Retention? And should you care about improving this retention metric? While getting new customers is important, retaining existing customers is much easier and less costly. In this article, we’ll take an in-depth look at what Net Revenue Retention is, why it matters and the multiple approaches you can take to improve it. TL;DR. Net Revenue Retention (NRR) is a SaaS metric that calculates the percentage of revenue retained from existing customers over a specific period of time
dscout People Nerds
DECEMBER 9, 2021
Preference testing can often result in misleading data. The reason? Hidden biases that highlight reflexive ways that people make choices.
The Review by First Round
DECEMBER 9, 2021
Today’s episode is with Adrian McDermott, CTO of Zendesk. Adrian started at the company back in 2010, when they were only 50 employees. Since then, he’s led product management and engineering teams as the company has gone public and scaled to over 5000 employees. Our discussion digs into the challenges that come from scaling startups. We start off by diving into a common decision point: whether to continue with what's working or try to make a change.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Centercode
DECEMBER 9, 2021
Seeing the risks and rewards of emerging technology unfold is part of what makes the tech industry so exciting to follow. And since CES 2019, one of the biggest nail biters is the race to get the folding smartphone into the hands of consumers.
Bain Public
DECEMBER 9, 2021
At Bain Public, we believe that giving back is good business and excellent for the pedagogic value of enhancing our technology, market and industry understanding. Throughout 2021, as we continuously learned and adapted to the pandemic life, our giving just kept growing! Giving back is something we’ve built into our business model, using our organization as a force for good.
eG Innovations
DECEMBER 9, 2021
How a full stack monitoring solution helped our enterprise customer pinpoint the cause of slowness in AWS Cloud. Summary. Here’s a myth that needs to be debunked – the cloud will take care of my performance problems! Our experience shows that cloud architecture usually introduces new layers of complexities that did not exist in the on-premises world.
Bain Public
DECEMBER 9, 2021
Are you buying a gift for a product manager? That can seem daunting and be challenging. Product managers love trying new things, experimenting with technology, and having the latest gadgets. Which means they will probably love most gifts you get them. It also means that they may already have many things you think of. But fear not - we’re here to help!
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
eG Innovations
DECEMBER 9, 2021
Elke keer dat er een (ver)storing is, worden er vragen gesteld over hoe de monitoring van een organisatie is geregeld: Zijn de juiste tools aanwezig? Zijn er vroege signalen geweest? Hoeveel tijd had het IT team nodig om de oorzaak van het probleem te achterhalen en op te lossen? Gaven de gebruikte tools het IT team inzicht in het incident toen dit gebeurde?
Alchemer Mobile
DECEMBER 9, 2021
“Customer experience” is a ubiquitous phrase. But in a world filled with jargon and buzzwords, let’s get down to what really matters: Understanding how customer experience impacts the bottom line. In this piece, we’re diving into what providing a stand-out customer experience (CX) really means and explaining how it translates into revenue. Customer acquisition.
Intercom, Inc.
DECEMBER 9, 2021
Technology makes every company a global company, and our focus on data security means Intercom customers all over the world can experience the full benefit of Intercom – no matter where they’re geographically located. . Ten years ago, we built the initial Intercom infrastructure in AWS’ us-east-1 data center in North Virginia, USA. From there, we’ve helped thousands of businesses to connect and build better, trust-based relationships with their customers.
dscout People Nerds
DECEMBER 9, 2021
Julie Norvaisas on the promise (and potential) of democratization and building a resilient and adaptable team in the wake of the current work reality.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
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