Wed.Sep 28, 2022

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What a Product-Led Organization Looks Like

ProductPlan

Product-led growth is a business strategy in which a company uses its product as the primary tool to gain customers. Companies using a product-led growth strategy expect their product will sell itself. These companies make it easy for potential customers to try their products. Customers save time without talking to a sales representative or viewing a demo first.

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Building products in the Metaverse – Mitchell Bayer-Goldman on The Product Experience

Mind the Product

What is the Metaverse and how can it help product managers in their daily craft? To help us make sense of the movement, Lily and Randy talked with Mitchell Bayer-Goldman to help us unpack all of the buzzwords and complexities about the Metaverse, and why we as product managers should note of where the concept is going. Bonus points for how many times we mention the word "Metaverse"!

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How to Be a Truly Great Head of Product: Strategy

The Product Coalition

Strategy and enabling your team to solve problems makes the difference between a boss and an impactful leader. In this series, I look at what I wish I had known when I started as Head of Product… Summary Understanding strategy allows you to effectively delegate, motivate and align so you can move from a nice boss to an effective leader. Without well-researched facts that are based on reality for your company and customers ( insights ), you won’t make good decisions.

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How Product Strategy Fails in the Real World — What to Avoid When Building Highly-Technical Products

First Round Review

Why does strategy tend to stall when the rubber hits the road? Nate Stewart, Chief Product Officer of Cockroach Labs, shares an essential guide for creating a resilient strategy that’s still standing next year.

Strategy 118
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How to Use Product Goals and Initiatives to Drive and Measure Success

Userpilot

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more. Ready to get started? Let’s dive in!

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What is Customer Goodwill and How to Build It in SaaS

Userpilot

Customer goodwill is a must if you want to: Maximize customer success. Build rock-solid relationships. Retain customers forever. Engage users almost permanently. Expand word-of-mouth. But who are goodwill customers exactly? And how are they different from loyal customers? Let’s dive into the article and explore how you can measure and improve customer goodwill for your SaaS company.

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Weave Storytelling into your UX Presentations

dscout People Nerds

Storytelling is a persuasive tool. Leveraging it in the right way can compel your team to take meaningful action.

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What Is Intuitive Product Design? The Secret To Creating User-Centric Products

Userpilot

Why does intuitive product design matter? Shouldn’t useful features be enough to propel your product to success? Unfortunately, nobody will use features that don’t provide excellent product experiences. This post tackles everything you must know about designing an intuitive product that customers will love to use. TL;DR. Intuitive product design is the process of making products easier to use.

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IMPROVING MENTAL HEALTH & PHYSICAL WELLNESS IN A HYBRID ENVIRONMENT: A CONVERSATION WITH CHAD SEVERSON

Clint Padgett – Project Success

Episode Information. In this episode, Clint has a conversation with Chad Severson, CEO of Ergotron. During their discussion, the two talk about the importance of having a commitment to continuous improvement, why leaders should take care of their people first and their profits second, and how – even in a remote world – there are still some meetings that are better in person.

B2C 52
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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Customer Perception: How To Measure & Improve It To Create a Positive Customer Perception?

Userpilot

What is the customer perception of your brand? Are you monitoring it? Sometimes it can be tricky to understand how customers perceive your product since it’s subjective and differs from user to user. However, customers’ perception is one the most critical factors that impact acquisition, retention, and customer loyalty. In this article, we’ll discuss what key factors influence customer perception and how you can measure and improve it through your in-product communication effor

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In economic downturn, adopt durable growth for better customer experience

Gainsight

This post originally published on CMSWire. First, the bad news …. The 12-year tech bull market ended with a crash. Inflation is up. Consumer confidence is down. New logo acquisition is likely to fall, putting more pressure on SaaS companies to stay above the line by boosting renewal rates. Growth at any cost is now a thing of the past as investors lose patience with money-losing firms.

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10 Key Product Management Metrics & KPIs That Every Product Manager Needs To Track & 5 Effective Strategies To Improve Them

Userpilot

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. However, an enormous amount of available data makes it challenging to select these metrics. In this article, we’ll discuss 10 product management metrics that you can’t do without.

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To build a durable SaaS business, rethink your product roadmap

Gainsight

This was originally published in DevOps. During a tech downturn, with enterprises cutting their subscription software budgets and VC funding drying up, SaaS businesses are increasingly shifting their strategic focus from growth to resilience. The standard startup playbook—hunker down, cut burn rate and hope the market improves before you run out of runway—isn’t the right path forward for SaaS businesses.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Productboard Expands Senior Leadership Team with Appointments of CFO and COO

ProductBoard

Today we’re excited to announce two new additions to our senior leadership team, Sebastien Giroux as Chief Financial Officer and Greg Strickland as Chief Operating Officer! Giroux and Strickland both bring more than 15 years of experience in their fields, across a wide range of industries and company sizes. As Productboard embarks on its next phase of growth, Giroux and Strickland will play a.

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Why simplicity is crucial for SaaS businesses (and how to keep things simple)

Gainsight

This post was originally published on Entrepreneur. The software world is chock-full of models, frameworks, schemas, configs, processes, workflows, journeys, blueprints and so many other business-planning growth strategies that make every business consultant’s mouth water. And yet, the term that I seem to hear most often when it comes to strategy these days — a term so compelling, yet so seemingly beyond the grasp of achievement for one growing company after another — is quite simply ̶

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20 Proven Ways to Improve Customer Experience at Each Stage of The Buyer’s Journey

Userpilot

This article is for you if you wish to deliver top-notch experiences but are not sure how. We’ve outlined 20 proven strategies to help you! TL;DR. Customer experience is the sum of a customer’s perception after direct or indirect interactions with your brand. Customer service is the interaction that occurs when a user runs into problems and emails, calls customer support, or visits your self-serve support center.

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Sustainability in Product Design

airfocus

Sustainability is a top-two product development priority for less than half of tech product leaders. Unfortunately, there are some roadblocks that are stopping tech developers from being able to realize their full, eco-friendly potential. Sustainability in product design is not just possible, but it’s definitely in our future. The question is about just how soon we can get there.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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How to Leverage Anticipatory Design to Create Better Products

Userpilot

What is anticipatory design? How can product managers use it to develop better products? If you are after the answers to these questions, you are in the right place! In the article, we explore what anticipatory design is, discuss its benefits, identify its elements and look at a few good examples in B2B and B2C products. Are you ready to dive in? Let’s get to it!