Userpilot

AUGUST 24, 2022

Are you wondering which SaaS automation tool to use for your business? Though automation is essential for business growth , you should choose the right one that suits your budget and meets your requirements. In this guide, you’ll learn about the best automation tools you should be using in your SaaS. So let’s get started! TL;DR. SaaS automation is a way of making manual processes automated with the use of a SaaS service.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Product Innovation Educators

AUGUST 29, 2022

How product managers can understand their customers better than anyone else. If you have listened to me before, there is a good chance you’ve heard me say we need to fall in love with the customer’s problem, not our solution. Getting enamored with our solution can distract us from the customer experience. Instead, the customer experience is a component of what creates value for customers.

Customer Experience 100

Customer Experience User Friction User Testing Analytic Tools 100

Roman Pichler

AUGUST 16, 2022

Listen to this article: [link]. What is Empathy and What is It Not? Empathy is our capacity to understand other people’s feelings and needs, to take the perspective of another person. Empathy entails a warm-hearted, open, and kind attitude. This does not mean, though, that you must like the other person and that you must be happy and smiley all the time—nor does it mean sugar-coating messages, only telling people what they want to hear, and putting up with issues.

Product Management 281

Product Management Product Manager Product Research Customer Experience 281

Mind the Product

AUGUST 25, 2022

Product and market analysis are important to creating, managing and further growing a product. For all it is worth, your product can remain in the market eternally as long as it serves a purpose, and consumers are constantly buying, using, and referring others to your product. This is where product-market fit comes in. [.] Read more » The post Measuring the product-market fit appeared first on Mind the Product.

User Testing 176

User Testing Product Marketing Marketing Reference 176

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The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

Data Visualization

dscout People Nerds

AUGUST 24, 2022

Research performance gives the appearance of offering credible research with none of the actual benefits. Here’s how to spot and prevent it.

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Intercom, Inc.

AUGUST 11, 2022

10Today, retaining customers is more valuable than acquiring new customers. But facing economic uncertainty coupled with fewer resources, support teams need to work smarter, not harder to increase loyalty. Learn how in our new guide. In today’s digital era, customer expectations are rising but many support teams lack the modern tools and strategies needed to provide personal, efficient support at internet scale.

Data Visualization 237

Data Visualization Download Customer Experience Strategy 237

280 Group

AUGUST 26, 2022

Waterfall vs. Agile — The race to deep space! . in our “Behind the Product” series, we highlight Product Management concepts used in the products and services in today’s market. . NASA and SpaceX are pioneers in 21st-century deep space exploration. Both companies claim to be creating the most powerful rocket in history. For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

The Product Coalition

AUGUST 26, 2022

How to Create a Stunning UX/UI Design Using Gestalt Principles The laws of psychology in design. The design of applications is based not only on aesthetic perception but on scientific laws as well. Some people say that user experience is an invention of designers willing to increase the budget of a project. But an interface without UX is like a Tesla without batteries: you can turn the steering wheel but you can’t drive away.

UX 152

UX Research Software User Testing Customer Experience 152

Mind the Product

AUGUST 12, 2022

We are only nine weeks away from our flagship event, #mtpcon London! What’s more, it’s 10 years old this year, with the first-ever #mtpcon happening in October 2012. Our London stage has played host to an exceptional group of product speakers over the past decade, so each week in the run-up to this year’s event, we’ll [.] Read more » The post Learnings from London: Marty Cagan on making products customers love appeared first on Mind the Product.

Events 201

Events 201

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

Finance

Sachin Rekhi

AUGUST 23, 2022

The hardest part of bringing a new product to market is always the elusive hunt for product/market fit. Marc Andreessen describes product/market fit as "being in a good market with a product that can satisfy that market". I've dedicated my entire career to five such hunts across the three startups I co-founded as well as the new products I built at LinkedIn and Microsoft.

User Testing 148

User Testing Product Marketing Marketing Customer Experience 148

Product Management Today Submitted Articles

AUGUST 28, 2022

Google defines a mentor as “someone who helps you see a clearer path, beyond obstacles, uplifting and guiding you towards your goals”…

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Intercom, Inc.

AUGUST 23, 2022

Customer retention has never been more critical to business success than it is today. With increasing business costs and reduced headcount, companies are feeling the squeeze as they also grapple with rising consumer expectations. That’s why companies should look to support – and retain – the customers they have. Shifting focus to customer retention can actually be twice as powerful as customer acquisition.

Customer Experience 211

Customer Experience Data Visualization Customer Feedback Customer Communications 211

The Product Guy

AUGUST 28, 2022

Tune your understanding of the customer, the feedback, connect it to real solutions. Watch and learn more from product management expert, Don Ross.

Feedback Software 120

Feedback Software User Testing Customer Feedback Product Management 120

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It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

White Paper

The Product Coalition

AUGUST 14, 2022

You probably have played an escape room game before. If you haven’t the purpose of an escape room is to discover clues, solve puzzles, and accomplish tasks to reach a specific goal in a limited amount of time. There are some striking similarities between playing an escape room game and running a product discovery. So if you are looking for a nice team event, sponsored by the company, that is both engaging, motivating and useful for work, look no further and let me help you get the budget.

Product Research 146

Product Research Research Software User Testing Customer Experience 146

Mind the Product

AUGUST 8, 2022

In the second of this two-part series on data management we look at how the data you collect should be presented and shared with stakeholders and why getting this right is important. We also look at how you can use data to make better roadmap decisions and how data can help with stakeholder management. The [.] Read more » The post Data management: store and share appeared first on Mind the Product.

Management 177

Management Management Roadmap Presentation 177

Dragonboat

AUGUST 6, 2022

Executive Summary A BHAG (pronounced “bee hag”) stands for Big Hairy Audacious Goal. It’s a simple yet powerful phrase that teams immediately connect with. Consider the following examples: Starbucks: Become the most recognized & respected consumer brand in the world NASA: Land humans on the moon Amazon: Every book, ever printed, in any language, all […].

Roadmap 118

Roadmap Branding Books 118

Product Management Today Submitted Articles

AUGUST 11, 2022

Jan Raz, Senior Product Director for B2B Portfolios, discusses the best way to handle new product discovery.

Product Research 147

Product Research B2B 147

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

Development

Intercom, Inc.

AUGUST 3, 2022

Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem. We’ve never strayed from our vision, and we’ve stuck to our values – that’s allowed us to attract incredibly talented, innovative people with different, invaluable perspectives, to achieve our mission of making internet business personal. “ 92% of our employees said they would

Product Research 211

Product Research Presentation Vision Development 211

Product Innovation Educators

AUGUST 15, 2022

Misconceptions about Jobs to be Done – for product managers. Today we are talking about a popular and often misunderstood product management tool—Jobs to be Done (JTBD). Joining us is the originator of Jobs to be Done, Tony Ulwick. I first discovered Tony through his book What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services.

Research Software 111

Research Software Product Research User Testing Data Visualization 111

The Product Coalition

AUGUST 8, 2022

The story of how the first product of the information age was created and found product/market fit. During the 1400s, Europe was still recovering from the Black Death- with up to 2/3 of the population lost. The Church burned Joan of Arc burned on the stake. Many considered lenders vile. The average lifespan was only 35. Half of all people died before 16.

Technical Review 145

Technical Review Development Team Review User Testing Research Software 145

Mind the Product

AUGUST 16, 2022

It seems like everyone on the product scene is about launching brand new products in large organisations, however on this weeks podcast, we speak with Ben Sehl, Senior Product Lead from Shopify to hear his thoughts on doing this in the most effective ways. [.] Read more » The post Launching new products inside Shopify – Ben Sehl on The Product Experience appeared first on Mind the Product.

Product Research 172

Product Research Branding Product launches Leadership 172

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

Generative AI

svpg

AUGUST 16, 2022

By Martina Lauchengco The Market Side of Product/Market Fit I see so many companies find an initial beachhead of customers, think they have product/market fit, and then find their growth stalling. It’s never about just one thing. But it’s often because not enough attention was paid to market fit. Discovering the product and its market. The post Market Fit appeared first on Silicon Valley Product Group.

User Testing 108

User Testing Marketing Product Marketing 108

Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. Creating Feedback Loops. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox. Why is the Review so important? Because it ensures that the team members and their stakeholders are in sync on the priorities, the work being done, and the value being created.

Technical Review 111

Technical Review Systems Review Demo Software Review 111

Intercom, Inc.

AUGUST 9, 2022

We’re delighted to share that Intercom has been named to the Forbes Cloud 100 2022 , landing at #35 on the definitive ranking of the top 100 private cloud companies in the world. This is the sixth year in a row we’ve been included on the list, demonstrating ongoing innovation and excellence. And it’s really just the start – we are working hard to deliver more and more breakthrough value for our customers by continuing to create new, different, and better ways for companies to connect with their

Magazine 211

Magazine Leadership Vision Naming 211

Product Innovation Educators

AUGUST 1, 2022

How product managers can empower teams to create a winning product strategy. We hear a lot about strategy and that product managers need to create a product strategy. In practice, what does that mean and how does a product strategy help you be more successful? Helping us explore that topic is Sean Kim. He is the President and Chief Product Officer at Kajabi, a web platform that helps creators and entrepreneurs turn their knowledge into income.

Product Strategy 106

Product Strategy Strategy Onboarding KPIs User Testing 106

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

Development