October, 2020

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Product Manager Interview: How to Get Hired

280 Group

Congratulations! You’re on the verge of one of the most exciting and fastest-growing careers today. Over the past several decades, I’ve interviewed hundreds and hired dozens of Product Managers at companies like Microsoft, Amazon, and burgeoning startups.

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Negotiating with Sales: A Guide for Product Managers

Mind the Product

As a product leader, you’ve likely been in this situation. The sales team needs one specific feature to close a new opportunity with a large new prospect. Your gut instinct tells you that you’ve done right through customer interviews and competitor research. You have a solid roadmap to execute, and you wonder if maybe the [.]. Read More. The post Negotiating with Sales: A Guide for Product Managers appeared first on Mind the Product.

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Be a Schedule Builder, Not a To-Do List Maker

Nir Eyal

The post Be a Schedule Builder, Not a To-Do List Maker appeared first on Nir and Far.

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Improve Collaboration at Your Company

Product Management Today Submitted Articles

Everyone on your team has personal responsibilities beyond their jobs. If they’re parents, they’ve likely become full-time caretakers to their children. They might also be navigating a spouse’s unemployment or a family member’s illness.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Product Managers and Product Owners: What’s the Difference?

Product Talk

For this month’s Product Talk post, I recorded a video where I consider the difference between product managers and product owners. You can watch the video or read an edited version of the transcript below. I want to talk about product managers and product owners. This is a topic that’s come up quite a bit for me in the last few weeks. I’ve had several companies ask me if they should be hiring product managers or product owners.

More Trending

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Overcoming impostor syndrome – tips for dealing with self-doubt

Intercom, Inc.

Our work lives are riddled with anxieties. Many of them are natural and fleeting, and we deal with them. One that can haunt people, however, is impostor syndrome. The belief that we are a fraud, doubting our accomplishments and talents. “If you’re anxious about your abilities a lot of the time anyway, you’re 1,000x more so when performance review period comes around” Each year (twice a year in my case), that feeling is amplified considerably by the dreaded performance rev

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5 Mobile Survey Questions to Help Understand Customer Sentiment

Alchemer Mobile

Surveying your mobile customers is a great way to find out more about who they are, what drives them back to your app, how they feel about your app, and what they’d like improved. Every customer has unique preferences, tastes, likes, and dislikes. Intuitively, customer individuality makes perfect sense. We’re all different. Yet at the end of the day, many brands know little about their customers on an individual, human level.

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Evidence-Based Product Backlogs, by John Pagonis

Mind the Product

In this ProductTank London talk, John Pagonis – then UX Lead at ‘The Mortgage Works’/Founder of Zanshin labs, shares his experience of creating an evidence-based backlog. Watch the video to see the talk in full, or read on for an overview of his key points: Product Waste – Do you really have time and money to waste [.]. Read More. The post Evidence-Based Product Backlogs, by John Pagonis appeared first on Mind the Product.

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Go Beyond SQL to Discover Your Most Profitable

Product Management Today Submitted Articles

A business analyst will tell you that funnels are a crucial part of understanding a customer’s journey from their first site visit to revenue generation.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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Why Do Product Discovery?

The Product Coalition

Many teams and organisations jump into build mode too early. Then they build something that customers reject, they miss the mark, or they need extra budget to get it there. When you suggest a Product Discovery as a way to help get better results it gets rejected. This article is a way to answer the question: “Why do Product Discovery?” In its simplest form, the core reason for doing a Product Discovery is to increase your level of certainty that you’re addressing the right problem, for the right

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Product Led Growth: Your Job Just Got Bigger or Changed Completely

Product Management University

In theory, and I emphasize in theory, the impact of a product led growth model should be very minimal on product management. For product marketing, it pretty much changes everything. What is Product Led Growth? Product led growth is a business model for taking a product-as-a-service (PaaS) or software-as-a-service (SaaS) to market and gaining market share.

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Announcing Banners – the simple new way to engage your customers

Intercom, Inc.

Today, we’re excited to unveil the newest message type in Intercom, Banners. The name suggests how simple this new message type really is – you can now create a message that occupies that prime real estate at the top or bottom of your website, on desktop or mobile, where it can capture the attention of visitors and customers with announcements , promotions, proactive support , you name it.

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Google Play In-app Ratings and Reviews API Changes: What’s New and How to Adapt Your Strategy

Alchemer Mobile

Google recently announced big changes to its Play Store in-app review API. The changes will have a sweeping impact on how app publishers prompt for ratings and feedback, as well as changes in what consumers expect from experiences with their favorite Android apps. This post outlines the four main changes app publishers need to be aware of, along with how the shifts will impact existing cross-industry ratings and reviews strategies.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Roadmaps Are Dead. Long Live Roadmaps! – Janna Bastow on The Product Experience

Mind the Product

When you have questions about roadmaps, it pays to talk to someone who has spent way too much of her life thinking about them. Janna Bastow – co-founder of both Mind the Product and ProdPad – has been trying to fix the problems of roadmaps for most of her professional life. She hacked together the [.]. Read More. The post Roadmaps Are Dead.

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The 40 Best Questions to Ask in an Interview — How to Go Deeper Than “What’s the Culture Like?”

First Round Review

Top startup leaders shared their favorite thought-provoking questions for candidates to ask during an interview to stand out from the crowd and gain in-depth knowledge about the company, the team, and the role.

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9 Common Mistakes to Avoid In Web Design

The Product Coalition

Product Management | Websites Best practices checklist from a Fortune 10 product manager Remember this version of yahoo? Remember how funny the early web was? Sites were packed with never-ending links, popping icons, and offers that looked more like spam. But bless them UX designers, we have come a long way. Sites and apps feel like a seamless extension to our mental and physical abilities.

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How Customer Analytics Can Increase User Engagement

Indicative

In many ways, engaged users are the hallmark of a successful company. According to a Gallup poll , fully engaged customers represent a 23% premium over an average customer when it comes to share of wallet, profitability, revenue, and relationship growth. In some industries, it’s even greater. For example, Gallup found that companies that successfully engage their B2B customers realize 63% lower customer attrition and a 55% higher share of wallet.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Better engineering through management – the surprising benefits of becoming a manager

Intercom, Inc.

One of our core values at Intercom is “We love people who genuinely want to learn and grow.”. Of course, celebrating and encouraging a growth mindset is all good and well, but how do we put in place structures and processes that actually encourage career growth? In the Engineering org, we’ve thought deeply about how to foster long-term growth opportunities for people.

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How to Make Your Design Sprint More Inclusive

ProductCraft

In just five days, a design sprint can give you a sneak peek into the future of your product. But what if you are being blinkered by a lack of perspectives? Then that future cannot be bright. Design sprints, like other workshops, get better the more perspectives you can gather. And that’s why diversity is. Read more » The post How to Make Your Design Sprint More Inclusive appeared first on ProductCraft by Pendo.

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The Biggest Missing Element in Most Product Experiences, According to Behavioural Science (Does Yours Have It?)

Mind the Product

Libby was new to backpacking. Her first trip was a 4-day trek through the Sierras with a good friend who was far more experienced. Before setting off, they downloaded an app that tracked their speed, elevation gain and miles. At the end of the first day, they were eager to see how far and fast [.]. Read More. The post The Biggest Missing Element in Most Product Experiences, According to Behavioural Science (Does Yours Have It?

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Drive Growth by Picking the Right Lane — A Customer Acquisition Playbook for Consumer Startups

First Round Review

In Dan Hockenmaier's and Lenny Rachitsky's experience, founders are often surprised to learn that there are very few routes to scalable new customer acquisition. Here, this duo unpacks the three ways drive consumer startup growth, offering a detailed framework and set of case studies for accelerating in each lane.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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A Strategy Alone is Not Enough: How to Building Strategic Alignment in Your Organization

The Product Coalition

“adaptable CEOs spent significantly more of their time — as much as 50% — thinking about the long term.” — HBR, ‘What Sets Successful CEOs… Continue reading on Product Coalition ».

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The Hungry Man Parable

Mironov Consulting

I talk with lots of executives from the go-to-market side of the house who think that building serious software is as easy – and easily estimatable – as building a fence. Would that it were so. One destructive side effect of this misunderstanding can be repeatedly changing the #1 top priority part-way through development, before there’s much to show the world but after spending significant discovery/design/architecture/development time on the previous #1 top priority.

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Nate Brown on why proactive CX is the next competitive battleground

Intercom, Inc.

Today, numerous studies echo this sentiment: a recent report from Forrester found that brands with a superior customer experience bring in 5.7 times more revenue than their competitors. And a recent study from Deloitte found that two-thirds of customers will switch brands entirely due to a poor customer experience. Customer expectations are higher than ever, and this acts as a forcing function, inspiring companies to think about their customers’ entire journey from acquisition to onboardin

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Product Update: September 2020

Indicative

Hello everyone! We hope you had a strong end to the quarter. Our team has been busy working on new features to help you. Check out what’s new: Add Notes to Any Query. Save context, captions, or clarifications using query notes. Provide key information about your query through text or images. Query notes can be viewed in the query itself, or when your query is saved as a bookmark or to a dashboard.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.