Sat.May 09, 2020 - Fri.May 15, 2020

Six Must-Dos for Your First Month in a New Product Role


Congratulations on entering the next phase of your product management journey. Whether this is your first PM job or you’ve been in the field for a decade, it’s important to get off to a strong start in your new role. Over my own seven-plus years in the product management industry, I’ve started my fair share. Read more » The post Six Must-Dos for Your First Month in a New Product Role appeared first on ProductCraft by Pendo.

Patience – A Leadership Principle

Lead on Purpose

During the last few weeks and months so much has changed for all of us. With the recent pandemic we’ve seen many things change that we heretofore took for granted, things we’d become so accustomed to were transformed within days. … Continue reading → Leadership Trust change composure leadership principles respect

3 Signs That Product Paralysis Is Imminent and How to Avoid It


The initial stages of product paralysis begin the moment your company has its second product. Two products, two markets, two sets of users, two sets of priorities, etc. Enter product management into the equation. Assuming your company deems the function of product management as something more than “the enhancement list department,” product management should be leading the charge to not only prevent product priority paralysis but condition the company to avoid it. The remedy is simple.

Daily Stand Ups and Crisis Management

Modus Create

Agile project management has taken over the world and is widespread within most organizations. SCRUM, Kanban, and SAFe frameworks lead the way in making teams and companies add value quicker while reducing traditional risks. It may be in implementation as part of your software development teams, it could be getting adopted into a whole department or business unit in your company, or maybe it is already part of your normal workstyle in your organization.

Facebook Causes Continue to Show Little Promise as Fundraising Tools

Empower Product Teams with Product Outcomes, Not Business Outcomes

Product Talk

I’m excited to add Hope Gurion as an official author on Product Talk. She has guest posted here before and has worked with me for years. She coaches teams using my Continuous Discovery Habits curriculum and is helping me bring the Continuous Discovery Habits workshop to more companies. Help me in welcoming Hope as an official author. You’ll see she’s starting with a great contribution below and I’m excited to read more from her in the coming months.

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More Trending

Your Project Budget Is Definitely Wrong

The Product Coalition

It’s impossible to imagine our lives without budget planning. We have to buy a lot of things, from food to entertainment, and if our expenses aren’t well managed, it’s easy to lose control over them and start spending too much. The same goes for software development. If you want to create a new app, managing your financial investment is one of the most important parts of the whole process. Why is it so hard to plan it right? Keep reading to find out!

The “51331 memo” and the origins of product management

Product Management Unpacked

Today is no ordinary Wednesday. It’s May 13th. It was on this day in 1931 that the field of product management was born – its birth marked by an internal memorandum written by Neil H. McElroy, manager of Proctor and Gamble’s Promotion department. In his memo, Mr. McElroy proposed how P&G brands could be managed more effectively by creating a new management role for people who would be accountable for particular products, rather than business functions.

What is Digital Product Management?

280 Group

Indeed: What is Digital Product Management? That’s a question that thousands of Google searches are launched each day to ascertain – a search which returns more than 2.5 billion results in half a second.

Extrinsic Motivation: Why You Make Terrible Life Choices

Nir Eyal

The post Extrinsic Motivation: Why You Make Terrible Life Choices appeared first on Nir and Far. Motivation


6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

Stories From the ProductTank Community – Hong Kong

Mind the Product

Organiser Amanda Lam tells us about her ProductTank in Hong Kong, where, despite Product Management still being in its infancy, the community is vibrant and keen to connect – in fact, on occasion, events have to be extended to allow for all the conversations! What motivates you to run ProductTank meetups? For me, ProductTank provides an opportunity to advocate product management in local communities, and get to know people with a similar background.

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Customer Segmentation for Growth Hacking

Piyanka Jain

Marketers often equate growth hacking with driving user acquisition. Continue reading on The Startup ». data-science machine-learning ai marketing analytics

Are You Iterating Your Product Into Success or Into the Ground?

280 Group

A Common Product Challenge. The class had not yet started, but I was already getting questions about specific challenges the Product Managers at this company were facing. A question from one Product Manager still stands out in my mind. “I I just launched a new mobile application and I haven’t gotten the adoption I expected. Should I start iterating on my product?”.

How Do We Know if We’re Solving Customer Problems That Matter?


What’s the easiest way to figure out if we’re solving customer problems that matter? Here are three simple things you can do to determine if you’re solving customer problems that matter. Identify Customer Outcomes . What job tasks or workflows are your customers better at doing because of your products and why do they matter? Here’s the key to answering this question in a meaningful way.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

Product Management Salaries Survey ? The Results

Mind the Product

We ran a short survey to ask you about salary and salary negotiations. Here we reveal our key findings. And, if you’re a Mind the Product member, you can also access our in-depth article: ‘A Guide to Salaries – Know Your worth and How to Ask for It‘ The Results Don’t have the time to [.]. Read More. The post Product Management Salaries Survey – The Results appeared first on Mind the Product. Product Management Characteristics Product Management Salary Researc

Customer Segmentation for Growth Hacking

Piyanka Jain

Marketers often equate growth hacking with driving user acquisition. Continue reading on Medium ». data-science machine-learning ai marketing analytics

The state of product analytics in 2020, and how to move forward


Sophisticated product teams that are able to merge business needs, user feedback and business objectives—all while proving ROI— are a rare find.

Four ways the healthcare industry is transforming digital experiences during COVID-19


As the COVID-19 pandemic continues, healthcare organizations are finding ways to effectively adapt and build new digital capabilities. For many, this has proven to be a challenging sprint against the pace and scale of the pandemic. The magnitude of the challenge is intensified by the relative digital and user experience maturity of healthcare companies. A 2019 survey identified that 59% of healthcare organizations still lacked a well-defined digital strategy.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

Troubleshooting Agile – Jeffrey Fredrick & Douglas Squirrel on The Product Experience

Mind the Product

One of the tropes we’ve heard again and again is that product people don’t actually build anything. We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations.

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Customer Segmentation for Growth Hacking

Piyanka Jain

Customer Segmentation for Growth Hacking (Aryng?—?Unsplash?—?William Unsplash?—?William William Iven) Marketers often equate growth hacking with driving user acquisition. They invest all their effort and money to acquire maximum users with a minimum amount of spend. However, not all users are equal. Some will come on your website, create a profile, and never buy a thing from you. Others would consume everything on your website and also purchase every new item you offer.

Monolithic vs Microservices from Product Manager Perspective

The Product Coalition

Photo by Johannes Plenio on Unsplash Enterprise Product Managers are a bit different compared to the others. There are certain degree of technical knowledge that you have to know in order to proceed smoothly. One particular issue that I often see is, whether to scale up a product quickly or not. As you know that being a Product Manager for internal teams give me some confidence that I can easily extract requirements from them and scale it smoothly. But that’s not simply the case.

TEI 282: Do you have an innovator’s mindset to succeed as a product manager? – with Chuck Swoboda

Product Innovation Educators

The beliefs that enable innovation for product managers. Are you an innovator? Not every product manager is, but I think the good ones need to be. Innovation is most frequently described as a process that brings something new into existence, creating value for others, such as customers. Our guest shares that innovation is really about people and those who are good at it have a different mindset. While process is important, innovation needs the right people involved.

The Product Manager's Guide to Retention

This book walks through multiple aspects of retention, including why it’s so important, how to best measure it, and how to set goals for the different stages of retention. It also provides strategies for improving retention across the customer journey.

Building Consumer-Grade Experiences for the Enterprise By Ciara Peter

Mind the Product

What is enterprise software? Software used to satisfy the needs of an organization via its individual users. In this ProductTank San Francisco talk, Ciara Peter, then Senior Director of Product at Box breaks down the enterprise growth funnel and explains how we can provide the best experiences for our customers. Watch the video to see her talk in full. Or read on for an overview of her key points: The new definition for enterprise software. The customer lifecycle.

Rework Online Training Part 3: Design the Webinar Experience

Johanna Rothman

When I think of a training experience, I separate the training into these parts: The content I hope people will learn. This includes setting the context. The various interactions that will illuminate and reinforce the learning. How to wrap the experience so people get the most of it. I then need to think about which parts are before the meeting, which parts are during, and which parts are post-meeting. Let me offer an example.

What is Product Ops?

The Product Coalition

For such an integral part of product, it’s amazing that nobody seems to know what Product Ops is! As a skill on LinkedIn, Product Operations has grown 80% in the last year. So why is no one really talking about it the way they talk about things like Product-Led Growth ? Here, we’ll go through the meaning of Product Ops, the role of Product Manager vs Product Operations Manager, the benefits of having a Product Ops team, and some typical interview questions. What Does ‘Product Ops’ Mean?

Reviewing your employer’s response to COVID-19


The fallout of COVID-19 and the slow reopening of a paused economy have certainly given employers a lot to think about. Some have risen to the occasion, while others floundered, albeit in an unprecedented situation. What we wanted to know, however, was what employees thought. How were execs and managers handling the situation, and were there any standout procedures that employees really appreciated in such an unusual business year?

4 Approaches to Data Analytics for Your Application

Selecting the right solution for your embedded analytics is crucial to the success of your application. But with so many solutions and vendors, how do you make this critical selection? Learn about the different approaches to analytics and the pros and cons for each.

MTP Prioritised : AMA with Ken Norton

Mind the Product

We were delighted to have Ken Norton join us for our inaugural members-only AMA. Ken is a senior operating partner at GV where he leads investing operations and provides product and engineering support to startups. Prior to joining GV, Ken was a group product manager at Google. In his years as a product manager at Google, [.]. Read More. The post MTP Prioritised : AMA with Ken Norton appeared first on Mind the Product.

3 Online Product Conferences You Must Attend in May-June 2020


Any other year this time product people, growth marketers and SaaS folks would be heading to various conferences to learn the latest trends, dust off their skills, and – probably most importantly – network with other people from the industry. COVID-19 has obviously crushed our hopes for participating in in-person events – but luckily, the industry quickly regrouped and is offering an impressive selection of great conferences, summits, and bootcamps online!

“The Edge Effect”: Lessons on Innovation from Nature

The Product Coalition

Photo by Tanya Nevidoma on Unsplash There’s a natural phenomenon called “ The Edge Effect ”. In ecology terms, it’s where two extremely different environments meet (i.e. desert meets rain forest). These regions all over the world are known to have some of the highest biodiversity ?—?they they have more diverse animals and richer flora than any other parts of the world. The same happens with innovation.