Sat.Dec 18, 2021 - Fri.Dec 24, 2021

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The Overnight Product Manager

The Product Coalition

Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. Executives have been watching the success of product led scale ups and are kicking off transformation projects to rapidly establish or scale their product management capability.

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364: Using Jobs-to-be-Done to avoid 6-figure mistakes – with Aggelos Mouzakitis

Product Innovation Educators

How product managers can better understand consumer decisions. Today we are revisiting one of the best tools for product managers, Jobs-to-be-Done (JTBD). Our guest has been applying JTBD to help SaaS companies sell better, retain more, and avoid 6-figure go-to-market mistakes. His name is Aggelos Mouzakitis, and his company is called Growth Sandwich.

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Why Product Managers Are So Important

Product Management Unpacked

“Crossing the Chasm” author on how user-experience design has driven product management from product-focused development to fostering customer engagement. There was a time not so long ago that Silicon Valley tech companies were developing systems management computer products – financial, transaction, and customer relationship management systems, for instance, and the products “would get adopted and bought,” says famed author and tech startup guru Geoffrey Moore, who wrote the best-selling book,

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2021 on Inside Intercom

Intercom, Inc.

Another year draws to a close, and there won’t be many people sorry to leave this one behind us. From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. It has often felt like a year we’d rather forget, even if it turns out to be a year we’ll long remember. And yet, here at Intercom, we have been determined to make the most of these difficult times.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Four Frameworks to Help You Define Product Metrics

The Product Coalition

You can find numerous articles out there that will rattle off a list of “essential e-commerce metrics” however the problem with these are… Continue reading on Product Coalition ».

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Why Design Thinking Matters

Product Management Unpacked

How product managers can identify the right customer problems to solve. Perhaps Albert Einstein summed up successful product management best when he said, “If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions.”. Product management, at its heart, is about managing a process that develops solutions to problems.

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2021 in conversation: Learnings from the podcast

Intercom, Inc.

We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited.

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Ten UX/UI Design Challenges That Can Compromise Financial Apps

The Product Coalition

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. UX does matter. If you still doubt it, assess this. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

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Designing a sustainable future by Leyla Acaroglu

Mind the Product

In this #mtpcon London+EMEA keynote, Leyla Acaroglu, the Founder of Disrupt Design and the UnSchool, and UNEP Champion of the Earth describes how we can better understand the world’s greatest challenges by employing Systems Thinking to analyse complex relationships and design solutions that prioritise sustainable and ethical goals. Watch the talk in full or read on [.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Product Trends and Resolutions for 2022 – From 13 Top Product Experts

Userpilot

What will be the biggest Product Trends in 2022? Interestingly – they seem completely different from the product trends we’ve identified for 2021 – including Product Led Growth , the rise of a Growth Product Management Role, chatbots, or gamification. Will AI transform Product Management in 2022 by allowing PMs to make a better use of user behavior data ?

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Finding Excitement in Product

The Product Guy

Being part of a product team that is engaged and solving problems can be the greatest motivator for a product manager — the product doesn’t have to be “cool” Watch and learn more from product management expert, Benny Reich.

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Opportunity Sizing Case: Airbnb

The Product Coalition

How many of you came across Airbnb case studies during an interview? It is quite common for a PM interview, but the type of answers expected from the panel varies with the role and position offered. The answer presented by an entry-level or an experienced PM, or by a Group product manager (GPM) lies majorly between two parameters - execution & strategy.

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Rerun: Product-Led Growth – Ashley Smith on The Product Experience

Mind the Product

Ashley Smith has a long career in helping early-stage startups scale into successful organisations. In this rebroadcasted episode, Ashley talks to our hosts about product-led growth, and how everyone can and should do it. Listen to more episodes… Featured Links: Follow Ashley on LinkedIn and Twitter | OpenView Partners Product-Led Growth Index Episode transcript Lily Smith: 0:00 Hey, Randy, it’s holiday season [.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Product Ops Overview

svpg

As Product School says in their survey article trying to define what Product Ops is: “Product Ops operates differently at every company.” Which might be true, but isn’t very helpful. From my own interactions with companies implementing or exploring Product Ops, I have found no fewer than six distinct definitions. So the first and most. View Article.

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Here’s How to Ensure Your Kids Don’t Spend the Entire Break Staring at Screens

Nir Eyal

It’s that time of year when kids have a long break from school and parents and guardians likely have some time off work. What will we do with all that free time? The post Here’s How to Ensure Your Kids Don’t Spend the Entire Break Staring at Screens appeared first on Nir and Far.

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Hiring Your First Product Manager

The Product Coalition

The first product manager in a startup is a critical role with immense impact on the startup’s success?—?both in the short and long term. However, understanding what you really need and then finding the right person is quite a challenge. Here are the things that you must keep in mind before?—?and during?—?the search process. Photo by Tolga Ulkan on Unsplash When I joined Twiggle as their first VP Product I was the thirteenth employee.

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The most effective channels to gain customer feedback: Part 1 of 2

Mind the Product

The term "customer development" is attracting not only startups that create digital products but also offline businesses owners. In this post, we explain why it is so important, and share several ways to collect it. [.] Read more » The post The most effective channels to gain customer feedback: Part 1 of 2 appeared first on Mind the Product.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Being Black in UX Research with Dr. Lisanne Norman of Gusto

UserInterviews

Creating inclusive research environments, for participants and practitioners.

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A SaaS Product Managers Holiday Wishlist

Qrvey

It’s the holiday season, that magical time of the year when software product managers begin loading up their sleigh with plans for the new year. But with so many competing priorities and never enough time, resources or budget, it’s no wonder most product roadmaps take a few unexpected twists and turns when dashing through the. The post A SaaS Product Managers Holiday Wishlist appeared first on Qrvey.

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UI Test Automation Playbook

The Product Coalition

Guest post by Mark Mayo, Senior Quality Engineer at Terem Technologies This is the process of writing code and using tools to automate the user interface (UI) testing of front-end components of websites, desktop applications or mobile applications. But, getting it right goes beyond the coding of the tests and the tools you use. You need to make sure you understand things like what you’re testing, how your tests need to fit your team’s workflow and your release plan.

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How I got my job in product – Maahir Shah

Mind the Product

Maahir Shah has been working as a Product Manager for eight years. Here’s how he got his job as a Product Manager at Facebook. [.] Read more » The post How I got my job in product – Maahir Shah appeared first on Mind the Product.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Artificial intelligence and the impact on UX

TryMyUI

Artificial intelligence is one of the most important technologies that will shape our future. One area where this technology has already had a significant impact on UX, is voice recognition software. This article will discuss how artificial intelligence impacts UX, and why you should pay attention to it if you are designing for an intelligent machine.

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EPISODE 25: A CONVERSATION WITH JEANET WADE

Clint Padgett – Project Success

Episode Information. About Jeanet Wade: Jeanet is a Expert EOS® Implementer and the founder of Business Alchemist. Her coaching framework allows leadership teams to simplify complex problems and drive bottom-line results. Even before she began working in earnest, she was devouring self-actualization materials. “Anything from Tony Robbins to clinical scholarship in the field,” she remembers.

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Product Management Can’t Overcome A Lack of Strategy

The Product Coalition

Strategy before everything. Before structure, before process, and before product. Continue reading on Product Coalition ».

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Enterprise B2B product management by Jason Knight

Mind the Product

In this ProductTak talk, Product Director Jason Knight provides some insight into enterprise product management for B2B companies, specifically startups and scale-ups selling products to large companies. [.] Read more » The post Enterprise B2B product management by Jason Knight appeared first on Mind the Product.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr