Usersnap

DECEMBER 13, 2022

Every product goes through stages. Like in the Odyssey, there’s a beginning, a middle, and in most cases, an end. However, for products, these stages are related to understanding the problem that you want to solve, how you can approach it, what can be improved and how to stay relevant. We call it the product development life cycle. Knowing where you are, and where you’re going is crucial to setting and achieving goals.

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Gainsight

DECEMBER 15, 2022

How will we look back on 2021 and 2022 years from now? I’m sure partly, we will reflect with shock. How did we ever think GameStop was worth tens of billions of dollars? Why did we believe in crypto scams like FTX? And whoever thought an NFT of a “Bored Ape” would be valued at millions? What were we thinking? On the flip side, we might have some nostalgia for the halcyon days of SaaS when everything was worth 100x ARR, regardless as to business model!

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Mind the Product

DECEMBER 13, 2022

Lately it feels like no matter where you look, there’s always someone talking about Product Ops. But few people are asking: Does it actually need to exist? Antonia Landi, Product Operations Leader dives deep into this emerging role. [.] Read more » The post Whose job is it anyway? The rise of Product Ops and why it deserves to be an independent function appeared first on Mind the Product.

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Product Management University

DECEMBER 13, 2022

Product experience is a vital part of product design and development. Your product should be able to make customers measurably better at specific job tasks that are critical to their success, for sure, but does it do so easily and efficiently, and even more importantly, do those customers actually enjoy using it? Product experience takes into account how your product delivers ideal customer outcomes and the manner in which it eliminates obstacles.

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The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

Data Visualization

The Product Coalition

DECEMBER 12, 2022

Ask them what they do, when they do what they do, what challenges are they running to, and how are they solving those challenges today. One of the biggest challenges that business owners or product managers (PM) face is figuring out what their customers want. Too often, we ask customers what they want, instead of asking what they do. Instead of asking customers what they want, ask them what they do.

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dscout People Nerds

DECEMBER 15, 2022

It’s easy to bring up biases and assumptions to government work. But understanding the nature of its bureaucracy is key to success.

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The Product Coalition

DECEMBER 12, 2022

Continue reading on Product Coalition ».

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The Product Coalition

DECEMBER 13, 2022

Product leader Kristina Philip shares lessons and stories about building software to advance social philanthropy. Continue reading on Product Coalition ».

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Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. Ready to get into it? Let’s get started! TL;DR.

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Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

Finance

Mind the Product

DECEMBER 11, 2022

This week’s Sunday Rewind takes us back to 2021’s #mtpcon Digital Americas conference and a talk from Twitter’s former head of research Nikkia Reveillac on why emotional intelligence is the key ingredient in the highest performing product development teams. Nikkia starts with a story about the US and Trinidad and Tobago football teams both trying [.

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Development Product Research 160

Alchemer Mobile

DECEMBER 16, 2022

Improvements to project folders, account webhooks, and report themes make life easier for admins. By Vanessa Bagnato, Director of Product Marketing, Alchemer. In December 2022, the Alchemer product team launched more improvements to Standard Reports, improved Project Folder management, and account webhook enhancements designed to give account administrators more control and improve organization.

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Data Visualization Outbound Customer Experience Document 130

Intercom, Inc.

DECEMBER 14, 2022

We’re fast approaching a new year, with major changes in customer support trends and customer expectations. So what does “good customer support” look like for 2023? We conducted a major survey to find out what people want and expect from customer service, and made some fascinating discoveries. Our latest study contacted 1,000 US customers across generations, to learn more about what they want and expect from businesses as we enter 2023.

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The Product Coalition

DECEMBER 10, 2022

As product leaders, we constantly struggle to balance between getting guidance from above and setting the direction ourselves. The CEO, or any of the founders if you are in a startup, seems to rightfully want to set the tone. Or do they? Here are 3 things you want to pay attention to. Photo by Milada Vigerova on Unsplash I love massages. They are so good for both the mind and the body, that I try to get them regularly.

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Vision Consulting Product Research Definition 129

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Mind the Product

DECEMBER 12, 2022

In his keynote session at #mtpcon London 2022, Manon Dave talks about his awesome career experiences and how he has kept his work creative, innovative and fun. Watch this video or read on for key highlights from the talk. [.] Read more » The post Keeping product creative, innovative… and fun! by Manon Dave appeared first on Mind the Product.

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Product launches 155

The Product Guy

DECEMBER 11, 2022

Get out of your comfort zone and iterate your process every quarter — always be trying something new. Watch and learn more from product management expert, Amin Bashi.

Product Management 97

Product Management Product Manager Management Management 97

Intercom, Inc.

DECEMBER 14, 2022

2022 has been a year for the books, with major changes and uncertainty across every industry. . Through it all, we’ve focused on building delightful features for our customers – and today, we’re focusing on something a little more positive with our roundup of the biggest and best of what we’ve built for you this year. Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see.

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Data Visualization Feedback Software User Testing Customer Communications 104

The Product Coalition

DECEMBER 13, 2022

In a recent poll, many of my fellow facilitators shared that the most challenging part of designing a workshop lies in picking the right methods and activities to apply, then pacing against them. Hey, I get it! As guides, we want so badly to steer our teams in the right direction and toward the best possible outcomes. It’s our job to get them from A to B, ideally using the best-fit activities to help solve the problem at hand (and without running out of time).

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Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

Development

Mind the Product

DECEMBER 15, 2022

A retrospective meeting can benefit any team, irrespective of whether you follow Agile or not. This article gives an overview of conducting retrospectives efficiently and can also be applied to our personal lives. [.] Read more » The post Running your retrospective meetings, the right way appeared first on Mind the Product.

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Agile Article Product Research Testing 145

Userpilot

DECEMBER 15, 2022

What is a feature audit? How does it help product managers and how to carry it out? These are just a handful of the questions we answer in the article. If that’s what you’re after, let’s get right to it! TL;DR. Feature audit is a tool that PMs can use to evaluate how good features are at satisfying user needs. A typical feature audit is a graph with data about how many users engage with all the features and how often they do it.

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Data Visualization Feedback Software Analytic Tools Product Research 98

Modus Create

DECEMBER 13, 2022

Welcome to Conversations with Chief Innovators, where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the fifth episode, we bring you Mike Denning , Founder and CEO of SecureG. Watch the full episode below. Mike Denning has been steering organizations through tech revolutions since the dawn of the dot-com era. .

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The Product Coalition

DECEMBER 11, 2022

DevOps has been one of the most exciting and talked-about fields over the past decade. If you’re not familiar with the term, DevOps refers to the collaboration between developers and operations people to speed up the process of software delivery by streamlining application lifecycle processes. If you are familiar with the term, it’s probably because you or your company have begun using DevOps processes and tools in your daily work, or because you have plans to do so sometime soon.

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Feedback Software Analytic Tools Data Visualization User Testing 127

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Mind the Product

DECEMBER 13, 2022

New products get tested and brought to market every day across different scales and sectors. What are the most essential go-to-market keys to make a product launch successful? There was no one better to discuss this with than Lea Hickman, Partner at Silicon Valley Product Group who joins us on the podcast to discuss bringing products to market. [.] Read more » The post Bringing products to market – Lea Hickman on The Product Experience appeared first on Mind the Product.

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Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? There is no simple answer to this question, as it all depends on your product and your goals. The article explores what product managers need to consider when choosing the localization tool for their SaaS product. We also look at a few well-known options that you could leverage to successfully localize your mobile and web apps or websites.

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First Round Review

DECEMBER 14, 2022

Considering moving from BigCo to startup? We crowdsourced a tactical guide for first-time startup job-seekers on how to evaluate career opportunities at early-stage companies.

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The Product Coalition

DECEMBER 10, 2022

Hybrid is dominant and will remain so for years to come. Don’t assume you’re doing it well. Senior Product Managers, or just PMs in a… Continue reading on Product Coalition ».

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Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

Generative AI