Sat.Jul 30, 2022 - Fri.Aug 05, 2022

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NFT: the new playground for product designers

Mind the Product

If you have ever considered delving into an NFT project, know that there will be some culture shocks — it might take a while to wrap your head around the basic verbiage. After that, there were three main culture shocks that product design leader, Ziyun Liang learned. [.] Read more » The post NFT: the new playground for product designers appeared first on Mind the Product.

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7 Tips to Keep Your Product Release Timelines On Track

Gocious Blog

Seeing a product hit the market and into customers' hands is the most rewarding part of being a product manager. Knowing that your oversight, keen decision-making, and complex work result in products that improve people's lives makes the heavy workloads and stressful weeks worthwhile.

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What is digital experience?

TryMyUI

As the name indicates, it’s an interaction between a user or customer and the employee or company by using digital technologies. This interaction can be between B2B and B2C by using digital technologies. It allows companies and organizations to get rid of paper processes and create services that can be run through modern technologies and the internet.

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Building a company to be proud of: Intercom recognized as one of the best places to work

Intercom, Inc.

Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem. We’ve never strayed from our vision, and we’ve stuck to our values – that’s allowed us to attract incredibly talented, innovative people with different, invaluable perspectives, to achieve our mission of making internet business personal. “ 92% of our employees said they would

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Evidence-based product decisions – Itamar Gilad on The Product Experience

Mind the Product

In part one of two of this podcast series, we speak with experienced product expert Itamar Gilad to find out more about evidence-based decisions, ideas, and key product goals. [.] Read more » The post Evidence-based product decisions – Itamar Gilad on The Product Experience appeared first on Mind the Product.

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Unify the Team

The Product Guy

When you work in a massive global organization it can be very challenging to unify the whole team. But, it can be done! Watch and learn more from product management expert, Don Ross.

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Let’s talk principles: From technical conservatism to connected, modular systems

Intercom, Inc.

By now, it should come as no surprise that we’re big on product principles. They evolved and were iterated on over years of reflecting and learning from our own successes and failures, of us trying to encode them so that we could create a predictable, repeatable R&D culture. The goal was simple: to help us repeat successes and avoid repeating mistakes.

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7 habits of highly effective product ops

Mind the Product

Product Ops leads and orchestrates the entire product org to achieve the best possible outcomes. In this post, Becky Flint covers the 7 habits of highly effective Product Ops Managers. [.] Read more » The post 7 habits of highly effective product ops appeared first on Mind the Product.

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How Product-Market Fit Really Works (Part 1)

The Product Coalition

If you are on the journey toward product-market fit, you know it’s not easy. Part of it is because it’s really hard. Every new product has its own fit to find. But it gets easier when you understand what this journey should look like, and how to navigate it all the way through. Here is a quick guide to help you understand what to expect. When I studied coaching, one of the coaches who taught us was a guy named Ronnie.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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395: Creating business and product strategy – with Sean Kim

Product Innovation Educators

How product managers can empower teams to create a winning product strategy. We hear a lot about strategy and that product managers need to create a product strategy. In practice, what does that mean and how does a product strategy help you be more successful? Helping us explore that topic is Sean Kim. He is the President and Chief Product Officer at Kajabi, a web platform that helps creators and entrepreneurs turn their knowledge into income.

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Our Top 3 Takeaways From the 2022 Gartner® Market Guide for Customer Success Management Platforms

Gainsight

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”.

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Progressive product development: release products that deliver by Split

Mind the Product

In this #mtpcon SF+Americas 2022 Spotlight session, sponsored by Split Tu Nguyen, Practice Director of Data & Experimentation & Danielle Glass, Sr. Manager of Product Success talked about the agile mindset and how it can be applied to effective product management. [.] Read more » The post Progressive product development: release products that deliver by Split appeared first on Mind the Product.

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3 Frameworks to Structure Your Next Presentation

The Product Coalition

Feature launches, product strategy presentations, workshops, and more Continue reading on Product Coalition ».

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Why Now’s the Perfect Time to Retool Your Hiring Process and Get Creative

First Round Review

Whether hiring is slowing down or keeping pace, now's the time to revamp your process, from job description to offer. Peoplism's founders share unexpected tips, from swapping resumes for a screener survey, to sharing interview questions in advance.

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Personal updates: Moving to LA, a new role at a16z, and more!

Andrew Chen

Above: Venice, California. Dear readers, This blog is officially back! I’m excited to restart my writing here, after a long hiatus. It took more than three years to write my book, The Cold Start Problem and all my energy went into that. But as of last December, it’s finally out in the world, and I want to thank all of you for making it a success.

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SUNDAY REWIND: If you don’t feel like an imposter you’re doing something wrong by Rik Higham

Mind the Product

In this Sunday Rewind, we look back to when Rik Higham, Staff Product Manager at Deliveroo, led a talk on Imposter Syndrome, and that if you’re not feeling like an imposter in product, then you’re probably doing something wrong… [.] Read more » The post SUNDAY REWIND: If you don’t feel like an imposter you’re doing something wrong by Rik Higham appeared first on Mind the Product.

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The Roadmap to a Collaborative Culture: 5 Steps from a Product Exec

ProductBoard

Perhaps his electrical engineering background plays a part, but one thing is clear about Amir Rozenberg: he really likes solving one of the central questions in Product leadership. How do you find new ways to shape an existing product management system — helping teams collaborate even more effectively to solve customers’ problems? With Product experience spanning infrastructure automation to.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Task Analysis 101: What Is It and How To Improve Your UX Using Task Analysis?

Userpilot

Task analysis is a powerful way to timely discover and address friction points in the user experience. It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. Task analysis enables you to design more efficient user experiences and ultimately drive your product growth. In this article, we’ll be covering all the necessary steps to successfully perform a task analysis.

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Leading UX Research for Healthcare Apps with Wendy Johansson of Misalud Health

UserInterviews

What can UXers do to improve health inequity? Here’s how to approach UX research in healthcare and building a practical healthcare app.

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Data management: collect and organise

Mind the Product

Whether you’re a data product manager or a product manager, data will be at the heart of everything you do. In this two-part series we’ll look at the importance of data and how data can help you to do a better job as a product manager. TL;DR Data is both quantitative and qualitative: don’t just [.] Read more » The post Data management: collect and organise appeared first on Mind the Product.

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Administrators can export member and topic lists

Nulab

The more your organization grows, the harder it is to keep track of everyone using your Typetalk services. Team members leave. New ones come in. Some people change teams or roles and need different permissions. You may also have freelance contractors who need limited access to your services. With all this activity happening, you need a simple way to manage members and prevent company accounts from being clogged with ghost users.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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6 Cancellation Flow Examples To Help Reduce Customer Churn in SaaS [+How to Build One]

Userpilot

If you’re looking for the best cancellation flow examples for SaaS, you’re in the right place. While it’s normal for some users to unsubscribe for reasons, you shouldn’t just let it happen without doing something about it. And I’m not talking about making canceling their subscription impossible. I’m referring to creating a process that promotes customer retention by providing them with options and incentives designed to keep their subscription.

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Podcast Episode 5: Salt, Fat, Acid, UXR?! (w/ Samin Nosrat)

dscout People Nerds

Samin Nosrat, known for her Netflix show and cookbook, shares how her love of food reflects on user experience.

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Product Managers Go Searching For More Kitchen Space To Complete Orders

The Accidental Product Manager

Delivery wars cause product managers to search out unused spaces Image Credit: Parm Parmar. Just in case you didn’t know it, ordering food to be delivered to your home has exploded in the past few years. More and more customers are going online and placing orders for food that they expect to show up at their home quickly. For the product managers who are working at the restaurants that are providing all of this food, times have been tough.

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One Quick Way to Start to Manage Your Project Portfolio

Johanna Rothman

A project portfolio manager contacted me via LinkedIn. The question: How can this portfolio team start to manage the project portfolio when the organization has 600 projects? Right now, the portfolio team is supposed to read the status decks for each of those 600, to understand each project's status. How to start? That's an impossible task. A project portfolio team cannot decide when they're supposed to evaluate 600 projects.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr